Verified using official federal records
System Operational

Muscleman Elite

FMCSA registrant: MUSCLEMAN ELITE MOVING & STORAGE LLC

USDOT 2105156 · FMCSA SAFER · observed

Austin, TXUSDOT 2105156(512) 298-5311
NMB Verification
Operating location needs verification

Website and federal records list different addresses

1 address caution · report assembled Oct 1, 2026

What we found

Report assembled Oct 1, 2026 · Source observations are dated below
  1. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-09-03T19:17:20.173Z): 12700 Daniel Boone Dr, Austin, TX 78737; 15201 Dexler Dr, Austin, TX 78734; 601 N Marienfeld St, Ste 412, Midland, TX 79701; 7218 McNeil Dr Ste 405, Austin, TX 78729. FMCSA physical address (observed 2026-10-01T06:25:22.159Z): 3921 SCIENCE HALL LOOP, KYLE, TX 78640. FMCSA mailing address: 13750 HIGH SIERRA ROAD, AUSTIN, TX 78737.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 1, 2026

  2. ON RECORD
    USDOT 2105156: no federal operating authority recorded

    SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.

    For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 1, 2026

  3. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 2105156 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 1, 2026

  4. CHECKS OUT
    TxDMV: active certificate 006568203

    TxDMV lists an active household-goods certificate (checked 08/18/2026).

    Source: TxDMV · as of Aug 18, 2026

  5. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 2; status: 1 resolved, 1 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Aug 20, 2026INFOFleet on record now 7 power unit(s), 9 driver(s). (0 units / 9 drivers → 7 units / 9 drivers)

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

18+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

7 trucks on file

Fleet size reported in federal filings.

What we checked

1 passed1 caution
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 1, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • State household-goods licence
    Texas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 006568203, valid through Feb 28, 2028 (checked Aug 18, 2026).
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    BBB has only 2 reviews, too few to compare with Yelp's 234; star ratings differ by 0.7 stars.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 1, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 1, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
7
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
9
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
3921 SCIENCE HALL LOOP, KYLE, TX 78640

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.

MUSCLE MAN MOVING & PIANO EXPERTS LLC — certificate 006568203 · active · household goods
motor carrier certificate · valid through Feb 28, 2028 · view registry record
Enforcement history: 3 TxDMV case(s): MCCS - Insurance Cancellation (closed_after_final_order, 2022-11-22); HHG - Loss/Damage Claim (closed_agreed_order, 2022-01-05); HHG - Loss/Damage Claim (closed_agreed_order, 2021-02-22)

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
4.7/5
★★★★★
234 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBBAccredited
A+ BBB grade · 4/5
★★★★★
2 platform-reported reviews · 2 complaints (3 yrs), 0 in 12 mo
Complaints: Service or Repair Issues 2 · 1 resolved, 1 answered

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Muscleman Elite? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Muscleman Elite? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, BBB review responses)
Every review profile we found
2 review profiles
Every contact channel on file
18 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 577 evidence records

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Oct 1, 2026. First published Aug 29, 2026. This report pulls from 577 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?