Verified using official federal records
System Operational

Nationwide Transport Services

FMCSA registrant: NATIONWIDE TRANSPORT SERVICES LLC

USDOT 2245458 · FMCSA SAFER · observed

Fort Lauderdale, FLUSDOT 2245458MC 693977(877) 278-3135
NMB Verification
Serious problems on the record

12 consumer complaints filed with FMCSA in the last four years — 2 for holding goods hostage

1 problem · report assembled Oct 11, 2026

What we found

Report assembled Oct 11, 2026 · Source observations are dated below
  1. SERIOUS
    12 consumer complaints filed with FMCSA in the last four years — 2 for holding goods hostage

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 2 · 2024: 2 · 2025: 2 · 2026: 6 (registry data as of 09/25/2026). Categories: Loss and Damage 6, Shipment Documents 5, Claim Settlement 5, Estimates/Final Charges 4, Deceptive Business Practices 3. Separately, the registry reports a fleet snapshot of 0 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.

    Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 11, 2026

  2. ON RECORD
    USDOT 2245458: 0 power units, 0 drivers reported

    FMCSA records 0 power units and 0 drivers for USDOT 2245458 (NATIONWIDE TRANSPORT SERVICES LLC). These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.

    Source: SAFER snapshot · as of Oct 11, 2026

  3. CHECKS OUT
    BBB rating A+ (accredited) — Fort Lauderdale profile

    BBB complaints: 38 complaints in the last 3 years (20 closed in the last 12 months); types: Service or Repair Issues 19, Order Issues 8, Product Issues 4, Customer Service Issues 2, Delivery Issues 2, Sales and Advertising Issues 2, Billing Issues 1; status: 27 answered, 11 resolved.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

  4. CHECKS OUT
    BBB rating A+ (accredited) — Fort Pierce profile

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 9, 2026INFOFleet on record now 0 power unit(s), ? driver(s). (0 units / 0 drivers → 0 units / ? drivers)
  • Oct 1, 2026MEDIUMNew operating authority on record: MC693977 Broker of Household Goods — Active.
  • Oct 1, 2026MEDIUMNew operating authority on record: MC693977 Broker of Property (Except Household Goods) — Active.
  • Oct 1, 2026INFOFleet on record now 0 power unit(s), 0 driver(s). (0 units / ? drivers → 0 units / 0 drivers)

What kind of company is this?

Broker

The captured federal record lists a broker role: arranging transportation. It does not establish current authority or truck ownership. Confirm which carrier will haul your goods.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

22+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

What we checked

2 passed
  • Federal operating authority (FMCSA)
    Active federal authority: broker. Observed Oct 11, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 11, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • Federal broker authority
    The captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 11, 2026.
  • State household-goods licence
    Not checked for this profile.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    Google has an unknown number of reviews and Trustpilot has only 1 review, too few to compare with BBB's 534; star ratings differ by 1.7 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: brokerObserved Oct 11, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 11, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
0
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
0
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
12 consumer complaints on fileBy year: 2023: 2 · 2024: 2 · 2025: 2 · 2026: 6 · registry data as of Sep 25, 2026 · FMCSA complaint historyLoss and Damage (6)Shipment Documents (5)Claim Settlement (5)Estimates/Final Charges (4)Deceptive Business Practices (3)Hostage Goods (2)Operating Authority (1)Insurance (1)Weighing (1)
Physical address
2765 W CYPRESS CREEK RD, FORT LAUDERDALE, FL 33309
Operating authority dockets
ActiveMC693977Broker of Household Goods
ActiveMC693977Broker of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.1/5
★★★★★
review count not shown when checked

Listing matched to this business.

View on Googlematched by phone

Source checked Sep 3, 2026

Yelp
3.4/5
★★★★★
271 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBBAccredited
A+ BBB grade · 4.92/5
★★★★★
534 platform-reported reviews · 38 complaints (3 yrs), 20 in 12 mo
Complaints: Service or Repair Issues 19, Order Issues 8, Product Issues 4, Customer Service Issues 2, Delivery Issues 2, Sales and Advertising Issues 2, Billing Issues 1 · 27 answered, 11 resolved

Listing matched to this business.

View on BBBmatched by website

Source checked Sep 3, 2026

Trustpilot
3.2/5
★★★★★
1 platform-reported review · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Nationwide Transport Services? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Nationwide Transport Services? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (Press / news coverage, Trustpilot review responses, Company website)
Every review profile we found
4 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
16 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 262 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: State mover licence, BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State business entity register unresolved.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 2245458 corroborated (a USDOT number recorded for this business, re-matched by phone or email).——
Company websiteChecked — record read6 page(s) of the company website read.Sep 3, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 11, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 11, 2026View source
FMCSA safety record (SMS)Checked — no match in the recorded scopeThe carrier is not in SMS.Oct 11, 2026View source
FMCSA insurance filingsLast checked more than 30 days agoFMCSA Licensing & Insurance filing history: last read on 2026-08-11, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 11, 2026View source
State business entity registerLast checked more than 30 days agoSecretary of State entity record: last read on 2026-08-11, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 11, 2026View source
State mover licenceNot yet checkedState mover licensing was not checked.——
GoogleNot available when checkedgoogle: listing identity confirmed by phone, but this run did not show its review count.Sep 3, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Sep 3, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Sep 3, 2026View source
BBB complaints and reviews in fullNot yet checkedThe BBB complaint and review corpus was not retrieved in full.——
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Sep 3, 2026View source
Phone, address and identifier searchNot yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name.——
Related entitiesChecked — record readLinkage computed over the acquired listings.——
Follow-up on unresolved leadsNot yet checkedUnresolved leads were not followed up.——

Ledger evaluated Oct 11, 2026.

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Oct 11, 2026. First published Sep 2, 2026. This report pulls from 262 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?