New Chapters Moving Company
Legal name: NEW CHAPTERS MOVING COMPANY LLC
No federal operating authority
What we found
Checked Sep 3, 2026 · every line links to its source- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: SAFER snapshot · as of Sep 3, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “Jacksonville or reliable long-distance moving services to relocate anywhere in Florida or out of state, our trained professionals handle eve”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- COULD NOT VERIFYNo listing on Yelp, BBB, Trustpilot
We searched Yelp, BBB, Trustpilot by name and city and found no listing for this business; Google could not be read.
A mover with no public review footprint has no track record you can check.
- NOTESelf-declared: “#1”, “best movers”, “best moving company”
“skip to content link Voted #1 Mover In Jacksonville! (904) 299-6454 GET A FREE ESTIMATE About Us”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 3881904 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Sep 3, 2026
- ON RECORDOwner of record: GIORGI BARATASHVILI (OWNER)
Company official(s) on the FMCSA registration for USDOT 3881904, NEW CHAPTERS MOVING COMPANY LLC.
Source: MOTUS · as of Sep 3, 2026
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 21, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 21, 2026CRITICALOperating authority changed: NOT AUTHORIZED.
- Aug 21, 2026CRITICALHousehold-goods operating authority is no longer active.
- Aug 21, 2026INFOFederal record address changed to 5107 UNIVERSITY BLVD W, JACKSONVILLE, FL 32216. (5107 UNIVERSITY BLVD W, JACKSONVILLE, FL, 32216 → 5107 UNIVERSITY BLVD W, JACKSONVILLE, FL 32216)
- Aug 21, 2026INFOFleet on record now 2 power unit(s), 4 driver(s). (0 units / 4 drivers → 2 units / 4 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Federal interstate household-goods authorityThis carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 2
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 4
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 5107 UNIVERSITY BLVD W, JACKSONVILLE, FL 32216
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
0 reviews readThe website says 4.9★ from 401 reviews on Google. We could read no review count on any platform; Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.9★ from 401 reviews on Google; Google could not be read (Google Maps returned a page with no business name. Google ratings are read through Google’s licensed Places API, which is not yet connected.), so we could not verify the claim (Google, n=0)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with New Chapters Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at New Chapters Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 3, 2026. This report pulls from 225 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?