No California Bureau of Household Goods and Services (BHGS) record found for this business
What we found
Checked Sep 3, 2026 · every line links to its source- COULD NOT VERIFYNo California Bureau of Household Goods and Services (BHGS) record found for this business
We searched California Bureau of Household Goods and Services (BHGS) on 09/01/2026 and found no certificate under this name or USDOT 1844592.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTESelf-declared: “top-rated”
“s around the region’s notorious traffic patterns. About Us One of the Top-Rated Moving Companies in Bay Area Established”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1844592 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 06/16/2009 (Non-Ratable Review)
06/16/2009 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: JACOB BREESE (SAFETY & COMPLIANCE OFFICER), JOHN MIZERA (CFO)
Company official(s) on the FMCSA registration for USDOT 1844592, NOR-CAL MOVING SERVICES.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Hayward, CA and San Jose, CA: “NOR-CAL Moving Services of San Jose”
BBB: “NOR-CAL Moving Services” — BBB rating A+, started 7/16/1982. BBB: “NOR-CAL Moving Services of San Jose” — BBB rating A+, started 7/16/1982. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (510) 780-2700 on both records; BBB: website nor-calmoving.com on both records; BBB: lists nor-calmoving.com as its own page; BBB: address 560 E Trimble Rd, San Jose, CA 95131-1221 matches 560 E Trimble Rd, San Jose, CA 95131; BBB↔BBB: social profile twitter.com/norcalmoving on both records; BBB↔BBB: social profile linkedin.com/company on both records; BBB↔BBB: social profile facebook.com/norcalmoving on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — NOR-CAL Moving Services · BBB profile — NOR-CAL Moving Services of San Jose · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-670818)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — Hayward profile
BBB complaints: types: Product Issues 1; status: 1 resolved.
Source: BBB profile · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — San Jose profile
BBB profile on file.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- NOR-CAL Moving Services / NOR-CAL Moving Services of San JoseHayward, CA · San Jose, CAON RECORDlink strength: strong
- BBB — NOR-CAL Moving Services: BBB rating A+ · started 7/16/1982
- BBB — NOR-CAL Moving Services of San Jose: BBB rating A+ · started 7/16/1982
How we linked them: BBB: phone (510) 780-2700 on both records · BBB: website nor-calmoving.com on both records · BBB: lists nor-calmoving.com as its own page · BBB: address 560 E Trimble Rd, San Jose, CA 95131-1221 matches 560 E Trimble Rd, San Jose, CA 95131 · BBB↔BBB: social profile twitter.com/norcalmoving on both records · BBB↔BBB: social profile linkedin.com/company on both records · BBB↔BBB: social profile facebook.com/norcalmoving on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1844592).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched California Bureau of Household Goods and Services (BHGS) (checked Sep 1, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings are within 1.4 stars of each other across 2 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed employee count matches verified recordsWebsite says it has grown to 300+ employees but FMCSA SAFER (drivers) shows 19 drivers (FMCSA), about 16× the verified value.
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 23
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 19
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2009-06-16 Non-Ratable Review
- Physical address
- 3527 ARDEN ROAD, HAYWARD, CA 94545
- Operating authority dockets
- ActiveMC670818Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Sep 1, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
2 reviews read across Trustpilot- WEAKGoogle 4.5★ (review count not shown) vs Yelp 3.0★ (128 reviews): a 1.5-star gap between platforms — Google rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=128)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with NOR-CAL Moving Services? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at NOR-CAL Moving Services? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 519 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?