NorthStar Moving Company
Legal name: NorthStar Moving Holding Company, Inc.
Active federal household-goods authority (MC-665757) · BBB rating A+ (accredited) · BBB rating A+ (accredited)
What we found
Checked Sep 3, 2026 · every line links to its source- NOTESelf-declared: “award winning”, “award-winning”, “#1”
“r Moving Founded in 1994, Los Angeles based NorthStar Moving provides award winning local, long distance and internation”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1836576 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 4 — most recent 10/12/2017 (Non-Ratable Review)
10/12/2017 Non-Ratable Review; 02/11/2016 Non-Ratable Review; 02/11/2016 Non-Ratable Review; 06/09/2009 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: ABRAHAM KATALAN (PRESIDENT)
Company official(s) on the FMCSA registration for USDOT 1836576, NORTHSTAR MOVING CORPORATION.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Los Angeles, CA and Phoenix, AZ: “NorthStar Moving Company” / “NorthStar Moving”
BBB: “NorthStar Moving Company” — BBB rating A+, started 9/23/1994. BBB: “NorthStar Moving Company” — BBB rating A+, started 9/23/1994. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (800) 275-7767 on both records; BBB: phone (213) 622-7767 on both records; BBB: website northstarmoving.com on both records; BBB: address 835 Wilshire Blvd #516, Los Angeles, CA 90017-2603 matches 835 Wilshire Blvd Suite 516, Los Angeles, CA 90017; BBB: lists northstarmoving.com as its own page; BBB↔BBB: social profile facebook.com/northstarmoving on both records; BBB↔BBB: social profile instagram.com/northstarmoving on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — NorthStar Moving Company · BBB profile — NorthStar Moving Company · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-665757)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUT
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. BBB complaints: 3 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 2, Product Issues 1; status: 3 answered. Customer reviews on BBB: 3.86/5 from 7.
Source: BBB profile · BBB complaints · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- NorthStar Moving Company / NorthStar MovingLos Angeles, CA · Phoenix, AZON RECORDlink strength: strong
- BBB — NorthStar Moving Company: BBB rating A+ · started 9/23/1994
- BBB — NorthStar Moving Company: BBB rating A+ · started 9/23/1994
How we linked them: BBB: phone (800) 275-7767 on both records · BBB: phone (213) 622-7767 on both records · BBB: website northstarmoving.com on both records · BBB: address 835 Wilshire Blvd #516, Los Angeles, CA 90017-2603 matches 835 Wilshire Blvd Suite 516, Los Angeles, CA 90017 · BBB: lists northstarmoving.com as its own page · BBB↔BBB: social profile facebook.com/northstarmoving on both records · BBB↔BBB: social profile instagram.com/northstarmoving on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1836576).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Aug 30, 2026). This is a gap in our check, not a finding about the company.
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings are within 0.6 stars of each other across 3 review sources.
- Claimed fleet size matches verified recordsWebsite says 15 trucks but FMCSA SAFER (power units) shows 11 power units (FMCSA), about 1.4× the verified value.
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 10 drivers (FMCSA), about 5× the verified value.
Other concerns we want to surface
- •Address legitimacy check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 11
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 10
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation status not checked
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2017-10-12 Non-Ratable Review; 2016-02-11 Non-Ratable Review; 2016-02-11 Non-Ratable Review; 2009-06-09 Non-Ratable Review
- Physical address
- 19401 BUSINESS CENTER DRIVE, NORTHRIDGE, CA 91324
- Operating authority dockets
- ActiveMC665757Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Aug 30, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
9 reviews read across BBB, Trustpilot- INFOThe 7 dated BBB reviews we read span 1058 days (2023-09-14 to 2026-08-06); the 5 closest together fall within 112 days (BBB, n=7)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with NorthStar Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at NorthStar Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Jul 29, 2026. First published Jul 29, 2026. This report pulls from 1156 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?