NorthStar Moving Company
FMCSA registrant: NORTHSTAR MOVING CORPORATION
USDOT 1836576 · FMCSA SAFER · observed
California Bureau of Household Goods and Services (BHGS) licence REVOKED
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- SERIOUSCalifornia Bureau of Household Goods and Services (BHGS) licence REVOKED
California Bureau of Household Goods and Services (BHGS) lists certificate 182466 as Revoked (checked 10/09/2026).
Do not hire this company for an in-state household move under this certificate.
Source: California Bureau of Household Goods and Services (BHGS) · as of Oct 9, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1836576 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 9, 2026
- ON RECORDFMCSA investigations on record: 4 — most recent 10/12/2017 (Non-Ratable Review)
10/12/2017 Non-Ratable Review; 02/11/2016 Non-Ratable Review; 02/11/2016 Non-Ratable Review; 06/09/2009 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 9, 2026
- ON RECORDCalifornia Secretary of State bizfile Online could not be checked in this report
The register could not be read. Business registration is not a mover licence. Could not search any of the supplied legal or DBA names, including NorthStar Moving Holding Company, Inc., NORTHSTAR MOVING CORPORATION, NorthStar Moving Company, NorthStar Moving, and NORTHSTAR MOVING COMPANY. Could not confirm whether any matching entities exist, including entities with inactive, dissolved, revoked, defaulted, delinquent, or forfeited statuses. Could not read entity IDs, entity types, statuses, formation dates, registered agents, officers, addresses, source record URLs, or register as-of dates. Could not inspect the results list or determine/complete its pagination because the security challenge appeared before the search interface and results. The requested city, address, federal officer name, and website host were not used to infer a match; no official register record was accessible to verify them. The register search was blocked: The official bizfile Online business-search page was blocked by an Imperva 'Additional security check' requiring an hCaptcha 'I am human' verification before the search interface could be accessed. No search could be submitted and no results or record pages could be read.
- ON RECORDEvery exposed BBB review and complaint record was read: 6 reviews, 3 public complaints
Reviews 2025-12-07 to 2026-08-06. Public complaints 2024-04-29 to 2024-11-07 (BBB status counts: 3 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-665757)
FMCSA: ACTIVE; authorized for household goods; insurance filings on file.
Source: Captured FMCSA record · as of Oct 10, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. BBB complaints: 3 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 2, Product Issues 1; status: 3 answered. Customer reviews on BBB: 4.33/5 from 6. Source observations: accreditation 2026-10-09T22:36:18.191Z; complaint count 2026-10-09T22:36:18.191Z; rating and review count 2026-10-09T22:36:18.191Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · BBB complaints
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 9, 2026MEDIUMNew operating authority on record: MC665757 Motor Carrier of Household Goods — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC665757 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 10, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 10, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceCalifornia Bureau of Household Goods and Services (BHGS) lists certificate 182466 as REVOKED (checked Oct 9, 2026). Do not hire this company for an in-state household move under this certificate.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 9, 2026; confirm current coverage before booking.
- Review ratings compared across sourcesBBB has only 6 reviews and Trustpilot has only 2 reviews, too few to compare with Yelp's 1162; star ratings differ by 0.8 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 10, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 10, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 11
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 10
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyInformation regarding complaints is not available on the official FMCSA NCCDB source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2017-10-12 Non-Ratable Review; 2016-02-11 Non-Ratable Review; 2016-02-11 Non-Ratable Review; 2009-06-09 Non-Ratable Review
- Physical address
- 19401 BUSINESS CENTER DRIVE NORTHRIDGE, CA 91324
- Operating authority dockets
- ActiveMC665757Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Oct 9, 2026.
State business entity record
California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: Could not search any of the supplied legal or DBA names, including NorthStar Moving Holding Company, Inc., NORTHSTAR MOVING CORPORATION, NorthStar Moving Company, NorthStar Moving, and NORTHSTAR MOVING COMPANY.
- Limitation: Could not confirm whether any matching entities exist, including entities with inactive, dissolved, revoked, defaulted, delinquent, or forfeited statuses.
- Limitation: Could not read entity IDs, entity types, statuses, formation dates, registered agents, officers, addresses, source record URLs, or register as-of dates.
- Limitation: Could not inspect the results list or determine/complete its pagination because the security challenge appeared before the search interface and results.
- Limitation: The requested city, address, federal officer name, and website host were not used to infer a match; no official register record was accessible to verify them.
- Limitation: The register search was blocked: The official bizfile Online business-search page was blocked by an Imperva 'Additional security check' requiring an hCaptcha 'I am human' verification before the search interface could be accessed. No search could be submitted and no results or record pages could be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Listing matched to this business.
Source checked Oct 9, 2026
AccreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Listing matched to this business.
Profile identity checked Oct 10, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with NorthStar Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at NorthStar Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 1836576 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS shows current coverage on file: 2 filing(s) for MC665757; BIPD $750,000 on file of $750,000. | Oct 9, 2026 | View source |
| State business entity register | Not available when checkedCalifornia Secretary of State bizfile Online: blocked. | Oct 9, 2026 | — |
| State mover licence | Checked — record readCalifornia Bureau of Household Goods and Services (BHGS): record found. | Oct 9, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 9, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 6/6 reviews, 3/3 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 58 lead(s), 0 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Jul 29, 2026. This report pulls from 1262 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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