Carrier vs broker disclosure check
Review the evidence
serious concern
Full source note: Carrier vs broker disclosure check
Carrier vs broker disclosure check: serious concern
NO ACTIVE FEDERAL AUTHORITY
The captured FMCSA record reports no active federal authority and declares interstate operation. Verify the operating carrier and authority category for the planned move.
It cannot legally perform interstate household moves under federal rules.
Source: FMCSA · Captured federal record · observed Oct 11, 2026, 6:26 AM ·
One World Van Lines
FMCSA registrant: ONE WORLD VAN LINES LLC
USDOT 2388619 · FMCSA SAFER · observed
Carrollton, TXUSDOT 2388619MC 820945(254) 435-5877
NMB Verification
Not authorized
It cannot legally perform interstate household moves under federal rules.
3 problems · 1 address caution · report assembled Oct 11, 2026
What we found
Report assembled Oct 11, 2026 · Source observations are dated below- CRITICALNo active federal operating authority
MC820945 Enterprise Motor Carrier of Household Goods — INACTIVE. SAFER operating-authority status: NOT AUTHORIZED.
It advertises interstate moves it holds no federal authority to perform.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 11, 2026
- SERIOUSTxDMV licence REVOKED
TxDMV lists certificate 006718654 as revoked (checked 10/11/2026).
Do not hire this company for an in-state household move under this certificate.
Source: TxDMV · as of Oct 11, 2026
- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 1, Weighing 1, Claim Settlement 1. Separately, the registry reports a fleet snapshot of 1 truck, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Source: FMCSA Protect Your Move — complaint history · as of Oct 11, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-09-03T23:41:21.019Z): 2305 Belt Line Rd Ste 120B, Carrollton, TX 75006. FMCSA physical address (observed 2026-10-11T06:26:22.093Z): 2601 LA FRONTERA BLVD #2413, ROUND ROCK, TX 78681. FMCSA mailing address: 2601 LA FRONTERA BLVD #2413, ROUND ROCK, TX 78681.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 11, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 04/05/2018 (Non-Ratable Review)
04/05/2018 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 11, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC820945 Enterprise Motor Carrier of Household Goods — Inactive.
What kind of company is this?
Carrier
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
1 truck on file
Fleet size reported in federal filings.
What we checked
1 caution3 failed
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 11, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 11, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceTxDMV lists certificate 006718654 as REVOKED (checked Oct 11, 2026). Do not hire this company for an in-state household move under this certificate.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 11, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 11, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2025: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyEstimates/Final Charges (1)Weighing (1)Claim Settlement (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2018-04-05 Non-Ratable Review
- Physical address
- 2601 LA FRONTERA BLVD #2413, ROUND ROCK, TX 78681
- Operating authority dockets
- InactiveMC820945Enterprise Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what TxDMV shows as of Oct 11, 2026.
certificate 006718654 · revoked · household goods
certificate · view registry record
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
5/5
★★★★★
review count not shown when checked
Listing matched to this business.
View on Googlematched by phone + website
Source checked Sep 3, 2026
Could not read
The source was not available at the recorded check time.
Source checked Sep 3, 2026
No verified matching listing
No matching listing verified in the sources checked.
Source checked Sep 3, 2026
No verified matching listing
No matching listing verified in the sources checked.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with One World Van Lines? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at One World Van Lines? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record)
Every review profile we found
1 review profile, including 1 under different contact details than the federal registration
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 581 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State business entity register unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 2388619 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Sep 3, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 11, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 11, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 11, 2026 | View source |
| FMCSA insurance filings | Last checked more than 30 days agoFMCSA Licensing & Insurance filing history: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 12, 2026 | View source |
| State business entity register | Last checked more than 30 days agoSecretary of State entity record: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 12, 2026 | View source |
| State mover licence | Checked — record readTxDMV: record found. | Oct 11, 2026 | View source |
| Not available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its review count. | Sep 3, 2026 | View source | |
| Yelp | Not available when checkedyelp: Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided.. | Sep 3, 2026 | View source |
| BBB | Checked — no match in the recorded scopebbb: bounded search found no matching listing; this is not proof none exists. | Sep 3, 2026 | — |
| BBB complaints and reviews in full | Not applicableNo confirmed BBB listing to read a corpus from. | — | — |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Sep 3, 2026 | — |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 11, 2026.
Information NMB could not verify
- • Certificate transparency source unavailable — latest recorded lookup did not return a successful response (research gap, not a company finding)
How current is this report?
Report assembled Oct 11, 2026. First published Aug 29, 2026. This report pulls from 581 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?