O’Sullivan Moving & Storage Company
FMCSA registrant: O'SULLIVAN MOVING AND STORAGE COMPANY INC
USDOT 1660642 · FMCSA SAFER · observed
Not verified: state mover licence status; Google review records; Yelp review records; Trustpilot review records. Verified findings: Active federal household-goods authority (MC-912014) · BBB rating A+ (accredited) — Royal Oak profile
What we found
Report assembled Oct 13, 2026 · Source observations are dated below- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1660642 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 13, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 03/30/2010 (Non-Ratable Review)
03/30/2010 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 9, 2026
- ON RECORDMichigan LARA Corporations Online Filing System could not be checked in this report
The register could not be read. Business registration is not a mover licence. No search was submitted, so no official-register matches could be confirmed. The names O’Sullivan Moving & Storage Company, O'SULLIVAN MOVING AND STORAGE COMPANY INC, and the suffixless variants could not be searched because the current official portal was blocked by its Cloudflare security check. No record pages could be opened; therefore entity IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be read or confirmed. Pagination and result completeness could not be assessed because no results page was accessible. The register search was blocked: Cloudflare security check on the current official Michigan LARA Business Search (mibusinessregistry.lara.state.mi.us) prevented access to the search form and results; the site displayed "Verifying you are a human…" and a Security Check page. The supplied legacy COFS URL displayed Michigan LARA's system-update page stating that the old site was no longer available and directing users to the MiBusin
- ON RECORDEvery exposed BBB review and complaint record was read: 4 reviews, 1 public complaints
Reviews 2026-04-03 to 2026-09-14. Public complaints 2024-08-26 to 2024-08-26 (BBB status counts: 3 answered; “answered” is not “resolved”). BBB counts 2 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-912014)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 13, 2026
- CHECKS OUTBBB rating A+ (accredited) — Royal Oak profile
BBB complaints: 3 complaints in the last 3 years; types: Service or Repair Issues 2, Product Issues 1; status: 3 answered.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 13, 2026
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 13, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 13, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe could not complete the Michigan Public Service Commission lookup (checked Oct 13, 2026). This is a gap in our check, not a finding about the company.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 13, 2026; confirm current coverage before booking.
- Involuntary revocation actions on recordNo cancelled or revoked insurance filings were identified in the records reviewed. FMCSA’s files hold 5 filing records for these 3 filings; 2 later records on filings that had already ended are listed but not counted. FMCSA’s authority history also records 1 involuntary revocation action (served 2017-09-21, disposition DISCONTINUED REVOCATION decided 2017-09-29). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Review ratings compared across sourcesBBB has only 4 reviews, too few to compare with Google's 583; star ratings differ by 1.4 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 13, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 13, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 8
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 10
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2010-03-30 Non-Ratable Review
- Physical address
- 2020 BELLAIRE AVE, ROYAL OAK, MI 48067
- Operating authority dockets
- ActiveMC912014Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read Michigan Public Service Commission on Oct 13, 2026.
State business entity record
Michigan LARA Corporations Online Filing System · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: No search was submitted, so no official-register matches could be confirmed.
- Limitation: The names O’Sullivan Moving & Storage Company, O'SULLIVAN MOVING AND STORAGE COMPANY INC, and the suffixless variants could not be searched because the current official portal was blocked by its Cloudflare security check.
- Limitation: No record pages could be opened; therefore entity IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be read or confirmed.
- Limitation: Pagination and result completeness could not be assessed because no results page was accessible.
- Limitation: The register search was blocked: Cloudflare security check on the current official Michigan LARA Business Search (mibusinessregistry.lara.state.mi.us) prevented access to the search form and results; the site displayed "Verifying you are a human…" and a Security Check page. The supplied legacy COFS URL displayed Michigan LARA's system-update page stating that the old site was no longer available and directing users to the MiBusin
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 13, 2026
Listing matched to this business.
Source checked Oct 13, 2026
AccreditedListing matched to this business.
Source checked Oct 13, 2026
Source checked Oct 13, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with O’Sullivan Moving & Storage Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at O’Sullivan Moving & Storage Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, State mover licence.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 1660642 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read4 page(s) of the company website read. | Oct 13, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 13, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 13, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-13 for USDOT 1660642 (MC912014); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-12 (no MOTUS file holds a record for this USDOT): 3 insurance filings from 5 filing records (3 replaced); 2 later termination records on filings that had already ended, not counted again; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 2 authority actions, including 1 involuntary revocation action (1 discontinued); 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 2 filing(s) for MC912014; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 13, 2026 | View source |
| State business entity register | Not available when checkedMichigan LARA Corporations Online Filing System: not available when checked. | Oct 9, 2026 | — |
| State mover licence | Not available when checkedMichigan Public Service Commission: the source was not available when checked. | Oct 13, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 13, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 13, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 13, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 4/4 reviews, 1/1 public complaints, 2 hidden. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 13, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 51 lead(s), 5 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read3 follow-up question(s) researched; 2 concerned a page that is not a separate business; 1 remains unresolved or only partly resolved. | Oct 13, 2026 | — |
Ledger evaluated Oct 13, 2026.
Report assembled Oct 13, 2026. First published Oct 12, 2026. This report pulls from 385 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?