Verified using official federal records
System Operational

Pack N' Go Movers

FMCSA registrant: PACK N' GO MOVERS LLC

USDOT 3790949 · FMCSA SAFER · observed

Austin, TXUSDOT 3790949MC 1365663(512) 522-3638
NMB Verification
Problems found

1 consumer complaint filed with FMCSA in the last four years

1 problem · report assembled Oct 1, 2026

What we found

Report assembled Oct 1, 2026 · Source observations are dated below
  1. PROBLEM
    1 consumer complaint filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 1 (registry data as of 08/28/2026). Categories: Pickup and Delivery 1. Separately, the registry reports a fleet snapshot of 1 truck, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 1, 2026

  2. NOTE
    MCS-150 says intrastate-only while it holds interstate authority

    FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “…working as a professional mover managing in-state moves and out of state moves. Patrick has combined his years of moving experience with…”. Operating authority on record: Motor Carrier of Household Goods.

    The registration form is out of date; the authority itself is active.

    Source: SAFER snapshot · company website · as of Oct 1, 2026

  3. NOTE
    FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority

    Protect Your Move (registry data as of 08/28/2026): "PACK N' GO MOVERS LLC (U.S. DOT# 3790949) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC1365663 Motor Carrier of Household Goods — Active).

    Check the dated FMCSA records before relying on this authority category.

    Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 1, 2026

  4. NOTE
    A “call” button labelled (512) 879-1267 actually dials (512) 884-5288

    4 phone numbers in use on the site: (512) 522-3638, (512) 879-1267, (888) 368-4689, (512) 884-5288.

    Source: page · as of Sep 3, 2026

  5. CHECKS OUT
    Active federal household-goods authority (MC-1365663)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 1, 2026

  6. CHECKS OUT
    TxDMV: active certificate 009418211

    TxDMV lists an active household-goods certificate (checked 08/18/2026).

    Source: TxDMV · as of Aug 18, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 1, 2026MEDIUMNew operating authority on record: MC1365663 Motor Carrier of Household Goods — Active.
  • Sep 9, 2026MEDIUM1 new consumer complaint filed with FMCSA (0 → 1 in the last four years).

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

7+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

1 truck on file

Fleet size reported in federal filings.

What we checked

3 passed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 1, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    Texas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 009418211, valid through Dec 31, 2027 (checked Aug 18, 2026).
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 1, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 1, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
4
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
1 consumer complaint on fileBy year: 2026: 1 · registry data as of Aug 28, 2026 · FMCSA complaint historyPickup and Delivery (1)
Physical address
1802 HONEYSUCKLE LN, ROUND ROCK, TX 78664-2650
Operating authority dockets
ActiveMC1365663Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.

PACK N' GO MOVERS LLC — certificate 009418211 · active · household goods
motor carrier certificate · valid through Dec 31, 2027 · view registry record
Enforcement history: No TxDMV enforcement cases on file

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
5/5
★★★★★
4 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBB
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Trustpilot
—
0 platform-reported reviews · claimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Pack N' Go Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Pack N' Go Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Archived "About" page (Wayback Machine), Press / news coverage)
Every review profile we found
2 review profiles
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 504 evidence records

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Oct 1, 2026. First published Aug 29, 2026. This report pulls from 504 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?