Pickens-Kane
FMCSA registrant: PICKENS-KANE MOVING & STORAGE CO INC
USDOT 237969 · FMCSA SAFER · observed
It cannot legally perform interstate household moves under federal rules.
What we found
Report assembled Oct 19, 2026 · Source observations are dated below- SERIOUSNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA.
It cannot legally perform interstate for-hire household moves.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-09-03T22:41:53.858Z): 410 North Milwaukee Avenue, Chicago, IL 60610; 303 Munroe Drive, Bloomingdale, IL 60108. FMCSA physical address (observed 2026-10-19T06:28:57.816Z): 410 N MILWAUKEE AVE, CHICAGO, IL 60654. FMCSA mailing address: 410 N MILWAUKEE AVE, CHICAGO, IL 60654.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 19, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 237969 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 19, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 01/05/1989 (Safety Review)
01/05/1989 Safety Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 19, 2026
- CHECKS OUTBBB rating A+ (not accredited)
BBB complaints: types: Service or Repair Issues 1; status: 1 resolved.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 19, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceNot checked for this profile.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Cancelled or revoked insurance filings on record4 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (BIPD cancelled 2017-09-10, no later filing of that coverage on record through 2026-05-14). For 1 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. For 2 of them, whether coverage continued cannot be judged from the files: FMCSA’s own later record of the same filing is dated after the cancellation (BIPD cancelled 2009-08-12, later record dated 2014-06-01; BIPD cancelled 2008-07-01, later record dated 2009-06-26). FMCSA’s files hold 16 filing records for these 9 filings; 5 later records on filings that had already ended and 2 replacement records dated the filing’s own effective date are listed but not counted. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 19, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 19, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 10
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 18
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 1989-01-05 Safety Review
- Physical address
- 410 N MILWAUKEE AVE, CHICAGO, IL 60654
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Source checked Sep 3, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Pickens-Kane? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Pickens-Kane? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: State mover licence, BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 237969 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Sep 3, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 19, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 19, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 19, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 237969 (MC162060); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18 (no MOTUS file holds a record for this USDOT): 9 insurance filings from 16 filing records (5 replaced, 4 cancelled); of the 4 cancelled filings, 1 had a filing of the same coverage in effect on the cancellation date, 1 had none and 2 cannot be judged from these files; 5 later termination records on filings that had already ended, not counted again; 2 replacement records dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 3 authority actions; 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. | Oct 19, 2026 | View source |
| State business entity register | Last checked more than 30 days agoSecretary of State entity record: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 12, 2026 | View source |
| State mover licence | Not yet checkedState mover licensing was not checked. | — | — |
| Not available when checkedgoogle: Google Maps returned a page with no business name. Google ratings are read through Google’s licensed Places API, which is not yet connected.. | Sep 3, 2026 | — | |
| Yelp | Not available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed. | Sep 3, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website. | Sep 3, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Sep 3, 2026 | — |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 19, 2026.
Report assembled Oct 19, 2026. First published Sep 3, 2026. This report pulls from 236 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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