Verified using official federal records
System Operational

Pickens-Kane

FMCSA registrant: PICKENS-KANE MOVING & STORAGE CO INC

USDOT 237969 · FMCSA SAFER · observed

Chicago, ILUSDOT 237969(888) 871-9998
NMB Verification
Not authorized

It cannot legally perform interstate household moves under federal rules.

1 problem · 1 address caution · report assembled Oct 19, 2026

What we found

Report assembled Oct 19, 2026 · Source observations are dated below
  1. SERIOUS
    No federal operating authority

    SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA.

    It cannot legally perform interstate for-hire household moves.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026

  2. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-09-03T22:41:53.858Z): 410 North Milwaukee Avenue, Chicago, IL 60610; 303 Munroe Drive, Bloomingdale, IL 60108. FMCSA physical address (observed 2026-10-19T06:28:57.816Z): 410 N MILWAUKEE AVE, CHICAGO, IL 60654. FMCSA mailing address: 410 N MILWAUKEE AVE, CHICAGO, IL 60654.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 19, 2026

  3. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 237969 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 19, 2026

  4. ON RECORD
    FMCSA investigation on record: 1 — most recent 01/05/1989 (Safety Review)

    01/05/1989 Safety Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 19, 2026

  5. CHECKS OUT
    BBB rating A+ (not accredited)

    BBB complaints: types: Service or Repair Issues 1; status: 1 resolved.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

24+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

10 trucks on file

Fleet size reported in federal filings.

What we checked

1 caution3 failed
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 19, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    Not checked for this profile.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Cancelled or revoked insurance filings on record
    4 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (BIPD cancelled 2017-09-10, no later filing of that coverage on record through 2026-05-14). For 1 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. For 2 of them, whether coverage continued cannot be judged from the files: FMCSA’s own later record of the same filing is dated after the cancellation (BIPD cancelled 2009-08-12, later record dated 2014-06-01; BIPD cancelled 2008-07-01, later record dated 2009-06-26). FMCSA’s files hold 16 filing records for these 9 filings; 5 later records on filings that had already ended and 2 replacement records dated the filing’s own effective date are listed but not counted. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 19, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 19, 2026
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
10
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
18
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 1989-01-05 Safety Review
Physical address
410 N MILWAUKEE AVE, CHICAGO, IL 60654

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
—
review count not shown when checked

Possible business match. Confirm the listing before relying on its rating.

Possible listing on Yelppossible match — verify

Source checked Sep 3, 2026

BBBNot accredited
A+ BBB grade
review count not shown when checked
Complaints: Service or Repair Issues 1 · 1 resolved

Listing matched to this business.

View on BBBmatched by website

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Pickens-Kane? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Pickens-Kane? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Archived "About" page (Wayback Machine))
Every review profile we found
1 review profile
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 236 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: State mover licence, BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 237969 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Sep 3, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 19, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 19, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 19, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 237969 (MC162060); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18 (no MOTUS file holds a record for this USDOT): 9 insurance filings from 16 filing records (5 replaced, 4 cancelled); of the 4 cancelled filings, 1 had a filing of the same coverage in effect on the cancellation date, 1 had none and 2 cannot be judged from these files; 5 later termination records on filings that had already ended, not counted again; 2 replacement records dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 3 authority actions; 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.Oct 19, 2026View source
State business entity registerLast checked more than 30 days agoSecretary of State entity record: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 12, 2026View source
State mover licenceNot yet checkedState mover licensing was not checked.——
GoogleNot available when checkedgoogle: Google Maps returned a page with no business name. Google ratings are read through Google’s licensed Places API, which is not yet connected..Sep 3, 2026—
YelpNot available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed.Sep 3, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Sep 3, 2026View source
BBB complaints and reviews in fullNot yet checkedThe BBB complaint and review corpus was not retrieved in full.——
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Sep 3, 2026—
Phone, address and identifier searchNot yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name.——
Related entitiesChecked — record readLinkage computed over the acquired listings.——
Follow-up on unresolved leadsNot yet checkedUnresolved leads were not followed up.——

Ledger evaluated Oct 19, 2026.

How current is this report?

Report assembled Oct 19, 2026. First published Sep 3, 2026. This report pulls from 236 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?