FMCSA registrant: PIECE OF CAKE MOVING + STORAGE LLC
USDOT 3066988 · FMCSA SAFER · observed
17 consumer complaints filed with FMCSA in the last four years — 3 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 2 · 2024: 1 · 2025: 5 · 2026: 9 (registry data as of 09/25/2026). Categories: Pickup and Delivery 8, Loss and Damage 7, Hostage Goods 3, Claim Settlement 3, Shipment Documents 2. Separately, the registry reports a fleet snapshot of 360 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 16, 2026
Trustpilot 4.9★ (12623 reviews) vs BBB 1.8★ (34 reviews): a 3.1-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Yelp listing · BBB listing · Trustpilot listing · as of Oct 13, 2026
BBB rating 1.82/5, grade B, 43 complaints in 3 years.
Source: BBB listing · as of Oct 13, 2026
“The best movers”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 13, 2026
07/14/2026 Non-Ratable Review; 12/15/2022 Compliance Review; 07/29/2022 Non-Ratable Review; 01/28/2022 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 16, 2026
BBB complaints: 43 complaints in the last 3 years; types: Product Issues 12, Service or Repair Issues 12, Delivery Issues 6, Order Issues 5, Sales and Advertising Issues 5, Customer Service Issues 2, Billing Issues 1; status: 31 answered, 12 resolved. Alerts: 1 alert(s)
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 13, 2026
The register could not be read. Business registration is not a mover licence. The official register landing page was reached and its search form was read, but no search was actually submitted. I could not separately search Piece of Cake Moving & Storage LLC, PIECE OF CAKE MOVING + STORAGE LLC, Piece of Cake Moving & Storage, or PIECE OF CAKE MOVING. Because no results were accessible, I could not confirm matching entities, DOS IDs, entity types, statuses, dates, agents, officers, addresses, record URLs, or source dates. No completeness determination for matching entities is possible without accessible search results. The register search was blocked: The official New York Department of State Public Inquiry site was blocked by an Akamai/TSPD anti-bot security challenge when accessed interactively, so I could not submit the name searches or read search results.
Reviews 2023-11-30 to 2026-09-16. Public complaints 2024-01-17 to 2026-08-03 (BBB status counts: 31 answered, 12 resolved; “answered” is not “resolved”). BBB counts 10 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
FMCSA: ACTIVE; authorized for Broker of Household Goods; Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026
New York State Department of Transportation lists number 40244 as active (checked 10/09/2026). The record does not show whether it covers household goods.
An active state carrier record is not shown to be household-goods authority.
Before booking: For a move within the state, ask the company to confirm with the state that its authority covers household goods.
Source: New York State Department of Transportation · as of Oct 9, 2026
The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
1.82/5 from 34 platform-reported reviews; source observed 2026-10-13.
BBB customer review rating: 1.82/5 from 34 platform-reported reviews; source observed 2026-10-13.
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
In-state moves are governed by the state, not the FMCSA. This is what New York State Department of Transportation shows as of Oct 9, 2026.
New York Department of State Corporation and Business Entity Database · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 13, 2026
Listing matched to this business.
Source checked Aug 11, 2026 · stored evidence
Not accreditedListing matched to this business.
Source checked Oct 13, 2026
Listing matched to this business.
Source checked Oct 13, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Piece of Cake Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Piece of Cake Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: State business entity register, Yelp.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3066988 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 13, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 16, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 16, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 16, 2026 | View source |
| FMCSA insurance filings | Checked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 3066988 (MC58659); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15: 6 insurance filings from 7 filing records (4 replaced, 2 cancelled); of the 2 cancelled filings, 2 had a filing of the same coverage in effect on the cancellation date; 1 later termination record on filings that had already ended, not counted again; 3 filings listed as active or pending in the MOTUS insurance file; 5 authority actions, including 2 involuntary revocation actions (2 discontinued); 0 revocation or suspension orders. | Oct 16, 2026 | View source |
| State business entity register | Not available when checkedNew York Department of State Corporation and Business Entity Database: not available when checked. | Oct 9, 2026 | — |
| State mover licence | Checked — record readNew York State Department of Transportation: record found. | Oct 9, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 13, 2026 | View source | |
| Yelp | Not available when checkedyelp: Saved capture of 2026-08-11; this is not a current rating. On 2026-10-13 a bounded Yelp search did not return this listing; that is not evidence the listing is gone. Yelp aggregate rating sourced from the page's embedded JSON-LD structured data (aggregateRating). | Aug 11, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 13, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 34/34 reviews, 33/33 public complaints, 10 hidden. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 13, 2026 | View source |
| Phone, address and identifier search | Checked — record read5 identifier search(es) without the company name; 40 lead(s), 0 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 13, 2026 | — |
Ledger evaluated Oct 16, 2026.
Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 919 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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