Verified using official federal records
System Operational

Powell Relocation Group

Grand Rapids, MIUSDOT 261884MC 176235(800) 444-6430
NMB Verification
Not fully assessed

No State household-goods mover registry record found for this business

0 problems found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 261884.

    It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.

  2. NOTE
    FMCSA's mover registry snapshot says "NOT authorized" while the live registration shows active household-goods authority

    Protect Your Move (registry data as of 07/31/2026): "PXI (U.S. DOT# 261884) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". SAFER/MOTUS today: household-goods authority active (MC176235 Broker of Property (Except Household Goods) — Inactive; MC176235 Motor Carrier of Household Goods — Active; MC176235 Broker of Household Goods — Active; MC176235 Motor Carrier of Property (Except Household Goods) — Active).

    The live registration is the fresher source; the registry is a periodic snapshot.

    Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Aug 20, 2026

  3. NOTE
    Self-declared: “award-winning”

    “ervices Corporate Relocation International Moving Logistics Submit An award-winning professional moving company where qu”. No source is given for any of these claims.

    Source: company website · as of Sep 3, 2026

  4. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 261884 in the last four years (registry data as of 07/31/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Aug 20, 2026

  5. ON RECORD
    The five most recent FMCSA investigations on record — most recent 08/26/1998 (Compliance Review)

    08/26/1998 Compliance Review; 01/15/1997 Compliance Review; 08/17/1995 Compliance Review; 03/27/1990 Safety Review; 05/11/1988 Safety Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Sep 3, 2026

  6. ON RECORD
    Owner of record: CHRIS WING (CEO), KEN HAYWOOD (COOGM)

    Company official(s) on the FMCSA registration for USDOT 261884, PXI LLC.

    Source: MOTUS · as of Sep 3, 2026

  7. ON RECORD
    Other locations under this brand in Grand Rapids, MI: “Powell Relocation Group” / “Powell Moving & Storage” / “Inc.”

    BBB: “Powell Relocation Group” — BBB rating A+, started 1/1/1962. BBB: “Powell Relocation Group” — not accredited, Complaints against this business are handled by another BBB, started 1/1/1962. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (800) 444-6430 on both records; BBB: phone (281) 645-4252 on both records; BBB: phone (616) 956-0900 on both records; BBB: website powellmoving.com on both records; BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 Starr St. SE, Grand Rapids, MI, 49546; BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 Starr St., SE Grand Rapids, MI 49546; BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 STARR STREET SE, GRAND RAPIDS, MI 49546.

    Ask which company holds the operating authority and insurance for your move, and get it in writing.

    Source: BBB profile — Powell Relocation Group · BBB profile — Powell Relocation Group · as of Sep 3, 2026

  8. CHECKS OUT
    Active federal household-goods authority (MC-176235)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; Broker of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.

    Source: SAFER snapshot · MOTUS · as of Sep 3, 2026

  9. CHECKS OUT
    BBB rating A+ (accredited) — Grand Rapids profile

    BBB profile on file.

    Source: BBB profile · as of Sep 3, 2026

Other identities of this operator

Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.

  • Powell Relocation Group / Powell Moving & Storage / Inc.Grand Rapids, MION RECORDlink strength: strong
    How we linked them: BBB: phone (800) 444-6430 on both records · BBB: phone (281) 645-4252 on both records · BBB: phone (616) 956-0900 on both records · BBB: website powellmoving.com on both records · BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 Starr St. SE, Grand Rapids, MI, 49546 · BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 Starr St., SE Grand Rapids, MI 49546 · BBB: address 4937 Starr St SE, Grand Rapids, MI 49546-7934 matches 4937 STARR STREET SE, GRAND RAPIDS, MI 49546

Changes on the public record

We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.

  • Aug 19, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
  • Aug 19, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods; Broker of Household Goods; Motor Carrier of Property (Except Household Goods)).
  • Aug 19, 2026INFOFMCSA safety rating: Satisfactory.
  • Aug 19, 2026INFOFederal record address changed to 4937 STARR STREET SE, GRAND RAPIDS, MI 49546. (4937 STARR STREET SE, GRAND RAPIDS, MI, 49546-63504937 STARR STREET SE, GRAND RAPIDS, MI 49546)
  • Aug 19, 2026INFOFleet on record now 57 power unit(s), 46 driver(s). (0 units / 46 drivers57 units / 46 drivers)

What kind of company is this?

Broker + Carrier

Registered as both. Even with its own trucks, it can legally hand your move to a different company. Confirm in writing who actually performs your move.

Interstate household moves

Federally authorized to move household goods across state lines.

26+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

57 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed4 caution1 failed
  • Federally licensed (FMCSA)
    Active federal authority on file with FMCSA (USDOT 261884).
  • Authorized to move household goods
    FMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
  • State household-goods licence
    We searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Insurance currently on file
    Federal requirement is $750,000 but $0 is on file with FMCSA. Operating without the required insurance is a federal violation.
  • Operates under a single brand name
    Website markets the company under 3 different city-specific brand names (Powell Moving & Storage, Inc., Powell Moving). This is sometimes a multi-brand SEO strategy.
  • Claimed years in business matches verified records
    Website says 18 years in business but BBB business profile shows 64 years (since 1/1/1962). The claim is materially lower than verified.
  • Claimed fleet size matches verified records
    Website says 15 trucks but FMCSA SAFER (power units) shows 57 power units (FMCSA). The claim is materially lower than verified.
  • Claimed employee count matches verified records
    50+ employees on website matches 46 drivers (FMCSA) from FMCSA SAFER (drivers).

Other concerns we want to surface

  • 6 medium-confidence identity matches awaiting review (advisory; does not block publishing)
  • State licensing still unverified

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
AUTHORIZED FOR: Motor Carrier of Household Goods; Broker of Household Goods; Motor Carrier of Property (Except Household Goods)
Carrier operation
Interstate
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
Yes
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
57
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
46
Insurance status
Safety rating
Satisfactory
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 1998-08-26 Compliance Review; 1997-01-15 Compliance Review; 1995-08-17 Compliance Review; 1990-03-27 Safety Review; 1988-05-11 Safety Review
Physical address
4937 STARR STREET SE, GRAND RAPIDS, MI 49546
Operating authority dockets
InactiveMC176235Broker of Property (Except Household Goods)
ActiveMC176235Motor Carrier of Household Goods
ActiveMC176235Broker of Household Goods
ActiveMC176235Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.

We searched State household-goods mover registry on Sep 2, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
4.8/5
★★★★★
review count could not be read
View on Googlepossible match — verify
Yelp
3.7/5
★★★★
9 reviews
View on Yelppossible match — verify
BBBAccredited
A+ BBB grade · 5/5
★★★★★
1 review
View on BBBmatched by website
Trustpilot
0 reviews · unclaimed
View on Trustpilotmatched by website domain

What the reviews show

1 review read across BBB
Only 1 review could be read across BBB; too few to assess the pattern.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Powell Relocation Group? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Powell Relocation Group? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance, bond, and authority filings on record
Their claims vs. what we verified
4 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
8 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 821 evidence records
How current is this report?

Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 821 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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