Quality Moving & Storage
FMCSA registrant: QUALITY MOVES LLC
USDOT 2009126 · FMCSA SAFER · observed
No federal operating authority
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “…time and without any damage. Long-Distance Moving: Moving across the country can be a daunting task, but our team is here to help. We…”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Oct 9, 2026
- SERIOUSAdvertises interstate moves; its website shows no USDOT or MC number on the pages we read
None of the 4 page(s) we read (home, contact, about, faq) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
The pages we examined did not provide a USDOT or MC number to check. Ask which registration would carry your interstate move.
Source: company website · as of Sep 3, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-09-03T22:40:31.489Z): 1101 North Industrial Boulevard, Round Rock, Texas 78681; 1101 N Industrial Blvd, Round Rock, TX 78681. FMCSA physical address (observed 2026-10-09T06:50:48.859Z): 8500 RESEARCH BLVD ST B, AUSTIN, TX 78758. FMCSA mailing address: 1111 JOLIE LN, CEDAR PARK, TX 78613.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 9, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 2009126 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 9, 2026
- CHECKS OUTTxDMV: active certificate 006027218
TxDMV lists an active household-goods certificate (checked 10/09/2026).
Source: TxDMV · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
What kind of company is this?
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 9, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceTxDMV lists an active certificate 006027218 (checked Oct 9, 2026).
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 9, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 9, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 8500 RESEARCH BLVD ST B, AUSTIN, TX 78758
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what TxDMV shows as of Oct 9, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Sep 3, 2026
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Quality Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Quality Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State business entity register unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 2009126 corroborated (known_dot_corroborated). | — | — |
| Company website | Checked — record read4 page(s) of the company website read. | Sep 3, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Last checked more than 30 days agoFMCSA Licensing & Insurance filings: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 12, 2026 | — |
| State business entity register | Last checked more than 30 days agoSecretary of State entity record: last read on 2026-08-12, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 12, 2026 | View source |
| State mover licence | Checked — record readTxDMV: record found. | Oct 9, 2026 | View source |
| Not available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its rating and review count. | Sep 3, 2026 | View source | |
| Yelp | Not available when checkedyelp: Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided.. | Sep 3, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Sep 3, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Sep 3, 2026 | — |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 9, 2026.
Information NMB could not verify
- • Certificate transparency source unavailable — latest recorded lookup did not return a successful response (research gap, not a company finding)
Report assembled Oct 9, 2026. First published Sep 3, 2026. This report pulls from 443 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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