Ray The Mover
FMCSA registrant: MII MOVING AND STORAGE LLC
USDOT 2724757 · FMCSA SAFER · observed
4 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage
What we found
Report assembled Oct 19, 2026 · Source observations are dated below- SERIOUS4 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 3 · 2025: 1 (registry data as of 09/25/2026). Categories: Shipment Documents 2, Loss and Damage 2, Claim Settlement 2, Deceptive Business Practices 2, Estimates/Final Charges 1. Separately, the registry reports a fleet snapshot of 3 trucks, 7 tractors, 8 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 19, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-10-10T23:00:23.450Z): 1 Allard Drive, Manchester, NH 03102; 1087 Elm Street Ste 510, Manchester, NH 03101. FMCSA physical address (observed 2026-10-19T06:32:39.350Z): 836 CANDIA RD UNIT 7, MANCHESTER, NH 03109. FMCSA mailing address: 836 CANDIA RD UNIT 7, MANCHESTER, NH 03109.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 19, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/10/2026 and found no certificate under this name or USDOT 2724757.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- NOTESelf-declared: “top-rated”
“Top-Rated Long Distance Movers”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 10, 2026
- ON RECORD1 other business listed at this street address
“Allied Van Lines, 1 Allard Drive Suite 100, Manchester, MI 03102” (directory). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Source: Allied Van Lines, 1 Allard Drive Suite 100, Manchester, MI 03102 · as of Oct 10, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 1 reviews, 2 public complaints
Reviews 2024-12-23 to 2024-12-23. Public complaints 2024-01-17 to 2024-10-16 (BBB status counts: 2 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 10, 2026
- CHECKS OUTActive federal household-goods authority (MC-922878)
FMCSA: ACTIVE; authorized for Broker of Household Goods; Broker of Property (Except Household Goods); Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026
- CHECKS OUTBBB rating A+ (not accredited)
BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Delivery Issues 1, Service or Repair Issues 1; status: 2 answered. Source observations: accreditation 2026-10-10T23:00:52.529Z; complaint count 2026-10-10T23:00:52.529Z; rating and review count 2026-10-10T23:00:52.529Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
- CHECKS OUTNew Hampshire Secretary of State QuickStart Business Search: MII MOVING AND STORAGE LLC — “Good Standing”
New Hampshire Secretary of State QuickStart Business Search lists MII MOVING AND STORAGE LLC (724683), Domestic Limited Liability Company with status “Good Standing”, formed 2015-04-20. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (Manager). A business registration is not a mover licence.
Tied to this business by exact name and a named officer or agent.
Source: New Hampshire Secretary of State QuickStart Business Search · as of Oct 10, 2026
What kind of company is this?
The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier and broker. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 19, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- Federal broker authorityThe captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 19, 2026.
- State household-goods licenceWe searched State household-goods mover registry (checked Oct 10, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 19, 2026; confirm current coverage before booking.
- Cancelled or revoked insurance filing on record1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (SURETY cancelled 2025-12-18, no later filing of that coverage on record through 2026-05-14). FMCSA’s authority history also records 1 involuntary revocation action (served 2021-04-29, disposition DISCONTINUED REVOCATION decided 2021-06-08), 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2025-11-21, effective 2025-12-24) and 1 authority action with a revocation, suspension or out-of-service disposition (GRANTED served 2017-11-28, disposition REVOKED decided 2025-12-24). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and BBB has only 1 review, too few to compare with BBB's 1; star ratings differ by 3.4 stars.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrier and brokerObserved Oct 19, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 19, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 10
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 7
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 4 consumer complaints on fileBy year: 2023: 3 · 2025: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyShipment Documents (2)Loss and Damage (2)Claim Settlement (2)Deceptive Business Practices (2)Estimates/Final Charges (1)Weighing (1)Hostage Goods (1)Pickup and Delivery (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 836 CANDIA RD UNIT 7, MANCHESTER, NH 03109
- Operating authority dockets
- ActiveMC922878Broker of Household GoodsActiveMC922878Broker of Property (Except Household Goods)ActiveMC922878Motor Carrier of Property (Except Household Goods)ActiveMC922878Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 10, 2026.
State business entity record
New Hampshire Secretary of State QuickStart Business Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Entity name
- MII MOVING AND STORAGE LLC
- Status
- Good Standing
- Entity type
- Domestic Limited Liability Company
- Entity ID
- 724683
- Formation date
- Apr 20, 2015
- Registered agent
- [name withheld]
- Officers
- 1 officer is named on the register; names and roles are in the full report.
- How it was tied to this business
- By the exact name and an officer or owner named on this company’s records.
- Source
- New Hampshire Secretary of State QuickStart Business Search record · retrieved Oct 10, 2026
- Limitation: Business registration is not a mover licence.
- Limitation: The register's record pages do not display a general as-of or last-updated date for most records; source_date is null for those records. The Ray the Mover trade-name page displays Last Renewal Date 1/21/2025, which is reported in source_date.
- Limitation: The register's business-search results showed 5 records for the Ray the Mover search (page 1 of 1, records 1 to 5 of 5) and 1 record for each MII search (page 1 of 1, records 1 to 1 of 1).
- Limitation: The register does not list principals/officers for ALLARD'S MOVING AND STORAGE, INC. or RAY THE MOVER OF NAPLES, INC.; their officers arrays are empty as printed.
- Limitation: 1 agent result with an unrelated name was discarded.
Same-name entities not tied to this business
Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.
- RAY THE MOVER OF NAPLES, INC. · Dissolved · register entryname differs from the legal and DBA names
- RAY THE MOVER OF PLUTO, LLC · Good Standing · register entryname differs from the legal and DBA names
- RICKY RAY THE MOVER, LLC · Good Standing · register entryname differs from the legal and DBA names
- Ray the Mover · Active · register entrysame name as another entity in the results; no address or officer tie
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026 · stored evidence
Possible business match. Confirm the listing before relying on its rating.
Source checked Oct 10, 2026
Not accreditedListing matched to this business.
Profile identity checked Oct 10, 2026 · stored evidence
Accreditation checked Oct 10, 2026 · stored evidence
Complaints checked Oct 10, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Source checked Oct 10, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Ray The Mover? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Ray The Mover? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, Google, Yelp.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 2724757 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 10, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 19, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 19, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 19, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 2724757 (MC922878); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18 (no MOTUS file holds a record for this USDOT): 3 insurance filings from 3 filing records (2 replaced, 1 cancelled); of the 1 cancelled filing, 1 had no filing of the same coverage in effect on the cancellation date; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 4 authority actions, including 1 involuntary revocation action (1 discontinued); 1 action with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 11 filing(s) for MC922878; BIPD $1,000,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 19, 2026 | View source |
| State business entity register | Checked — record readNew Hampshire Secretary of State QuickStart Business Search: MII MOVING AND STORAGE LLC — Good Standing. | Oct 10, 2026 | View source |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 10, 2026 | — |
| Not available when checkedgoogle: Saved capture of 2026-10-09; this is not a current rating. On 2026-10-10 Google was not available when checked (Google Maps returned a page with no business name. Google listing details have not been verified for this report). | Oct 9, 2026 | View source | |
| Yelp | Not available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed. | Oct 10, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website. | Oct 10, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 1/1 reviews, 2/2 public complaints. | Oct 10, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 50 lead(s), 1 under another name. | Oct 10, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 10, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 10, 2026 | — |
Ledger evaluated Oct 19, 2026.
Report assembled Oct 19, 2026. First published Oct 12, 2026. This report pulls from 501 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?