1 consumer complaint filed with FMCSA in the last four years
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 1 (registry data as of 07/31/2026). Categories: Claim Settlement 1. Fleet on the registry: 33 trucks — under 0.1 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEM6 of the 10 dated BBB reviews we read fall within 30 days (2024-06-14 to 2024-06-25); BBB shows 11 reviews in total over at least 27 months, which spread evenly would be about 0.4 per 30 days
We read 10 reviews across BBB; one signal stands out — 6 of the 10 dated BBB reviews we read fall within 30 days (2024-06-14 to 2024-06-25); BBB shows 11 reviews in total over at least 27 months, which spread evenly would be about 0.4 per 30 days. Read the cited reviews yourself.
Source: BBB review — Bob D · BBB review — Noelle K · BBB review — Baisravan H · BBB listing · as of Sep 3, 2026
- NOTEMCS-150 says intrastate-only while it holds interstate authority
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “ving Chicago Movers Chicago Neighborhoods Chicagoland Move Directory Long Distance Moving Interstate Moving State to State Moving Cross Coun”. Operating authority on record: Motor Carrier of Household Goods.
The registration form is out of date; the authority itself is active.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- NOTESelf-declared: “award-winning”, “most trusted”, “award winning”, “#1”
“irtual Tour Request a Storage Quote Your Stress-Free Move Starts Here Award-Winning Moving Services for Over 146 Years F”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDOwner of record: RICHARD LICATA (PRESIDENT & CEO), JEFF ABBS (DIRECTOR OF OPERATIONS)
Company official(s) on the FMCSA registration for USDOT 1343707, REEBIE STORAGE & MOVING COMPANY INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Franklin Park, IL: “Reebie Data BankReebie Storage & MovingReebie/Allied Van Lines Agent”
BBB: “Reebie Storage & Moving Co., Inc” — BBB rating A+, started 1/1/1880. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (844) 473-3243 on both records; BBB: phone (800) 223-0120 on both records; BBB: website reebieallied.com on both records; BBB: lists reebieallied.com as its own page; BBB: Mr. Richard Licata — the same name as RICHARD LICATA; BBB: name “Reebie Storage & Moving Co., Inc” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Reebie Storage & Moving Co., Inc · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-683712)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 6 complaints in the last 3 years (4 closed in the last 12 months); types: Service or Repair Issues 3, Delivery Issues 2, Order Issues 1; status: 6 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Reebie Storage & Moving Co., Inc / Reebie Data BankReebie Storage & MovingReebie/Allied Van Lines AgentFranklin Park, ILON RECORDlink strength: strong
- BBB — Reebie Storage & Moving Co., Inc: BBB rating A+ · started 1/1/1880
How we linked them: BBB: phone (844) 473-3243 on both records · BBB: phone (800) 223-0120 on both records · BBB: website reebieallied.com on both records · BBB: lists reebieallied.com as its own page · BBB: Mr. Richard Licata — the same name as RICHARD LICATA · BBB: name “Reebie Storage & Moving Co., Inc” appears on both records
What kind of company is this?
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1343707).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 0.1 stars of each other across 2 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •3 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 33
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 21
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2026: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyClaim Settlement (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 10423 W FRANKLIN AVE, FRANKLIN PARK, IL 60131
- Operating authority dockets
- ActiveMC683712Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
10 reviews read across BBB- NOTABLE6 of the 10 dated BBB reviews we read fall within 30 days (2024-06-14 to 2024-06-25); BBB shows 11 reviews in total over at least 27 months, which spread evenly would be about 0.4 per 30 days (BBB, n=10)
- BBB · Bob D · 2024-06-14 · 5★: “Excellent working team. Highly focused, skilled, protective of all sorts of stuff Reebie Storage & Moving Co., Inc Date: 06/20/2024 Thank you, [REMOVED]! We take great pride in all aspects of our…” source
- BBB · Noelle K · 2024-06-15 · 5★: “I had a great experience with [REMOVED]He was great from the beginning to end along with his team. Thanks again! Reebie Storage & Moving Co., Inc Date: 06/20/2024 Thanks for the kind words!We work…” source
- BBB · Baisravan H · 2024-06-17 · 5★: “Packing and moving was smooth thanks to them. They were very punctual. Finished everything fast. Very friendly. Thanks.” source
- BBB · Julissa A · 2024-06-18 · 5★: “Great team! They were extremely helpful and careful when organizing all my stuff! Reebie Storage & Moving Co., Inc Date: 06/24/2024 Thanks for being a loyal customer and writing this awesome review.…” source
- WEAKGoogle 4.7★ (review count not shown) vs Yelp 3.2★ (194 reviews): a 1.5-star gap between platforms — Google rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=194)
- INFO100% of the reviews we read are 1★ or 5★ (n=10; 9 five-star, 1 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
- INFO6 complaints closed with BBB in the last 3 years, 4 in the last 12 months (BBB shows 11 customer reviews; FMCSA record: 33 trucks) (BBB, n=6)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Reebie Storage & Moving Co.? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Reebie Storage & Moving Co.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 251 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?