Verified using official federal records
System Operational

RELIX Moving

Chicago, IL(773) 747-2063
NMB Verification
Serious problems on the record

Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

4 problems · 1 concern to verify · report assembled Sep 3, 2026

What we found

Report assembled Sep 3, 2026 · Source observations are dated below
  1. SERIOUS
    Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

    None of the 4 page(s) we read (home, about, pricing, services) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).

    The pages we examined did not provide a USDOT or MC number, and we could not identify the carrier that performs these moves. This does not show that the company operates without authority; ask for the legal name and USDOT and MC numbers of the carrier that will carry your move, and check them.

    Source: company website · as of Sep 3, 2026

  2. PROBLEM
    Offers moves across state lines; no federal registration located for it

    Its website says “th minimal downtime and after-hours availability. Commercial Moving Chicago Long Distance Cross-country and interstate moves with dedicated coordination and real-time tracking. Lon”. A name search of the free federal registries (SAFER, MOTUS) returned 1 registration; none matched this business's phone, email, or name and city.

    This does not show that the company operates without authority: a move across state lines can be performed under another company’s registration. Before booking one, ask for the exact legal name and the USDOT and MC numbers of the carrier that will perform it, and proof of its insurance for the move, and check them.

    Source: company website · as of Sep 3, 2026

  3. PROBLEM
    Only free-mail business addresses captured on the examined pages

    relixmoving@gmail.com — the examined pages did not provide a mailbox on the company's own domain (relixonline.com). Other pages or mailboxes were not ruled out.

    Source: company website · as of Sep 3, 2026

  4. PROBLEM
    Says “licensed and insured” — prints no licence number

    “5.0 Yelp · 487 Reviews (773) 747-2063 | Mon–Fri 8AM–8PM RELIX Full Service. First Class. Licensed & Insured Services About Reviews Moving Ti”. No USDOT, MC or state licence number appears anywhere in the site text we read.

    A licence claim with no number is unverifiable.

    Source: company website · as of Sep 3, 2026

  5. COULD NOT VERIFY
    No matching listing found in our BBB, Trustpilot searches

    Our name-and-city searches on BBB, Trustpilot did not identify a matching listing; Google, Yelp could not be read. This is a limitation of this search, not proof that the company has no reviews or public track record.

  6. ON RECORD
    Identified by its own website — no USDOT number displayed

    We read 4 pages of relixonline.com. The site prints phone (773) 747-2063 and address 942 N California Ave, Chicago, IL 60622 and describes its own moving services, advertises local moves, advertises long-distance moves, advertises interstate moves, states it is licensed and insured. No USDOT or MC number appears on it. A name search of the free federal registries (SAFER, MOTUS) returned 1 registration; none matched this business's phone, email, or name and city.

    It advertises interstate moves without a federal registration we could confirm — see the federal findings on this page.

    Source: company website · as of Sep 3, 2026

What we checked

  • Federal operating authority (FMCSA)
    Authority not determined. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    We have not been able to confirm interstate household-goods carrier authority. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    Not checked for this profile.
  • Federal insurance status
    No federal registration was matched to this company, so no federal insurance filing could be read. This is a verification gap, not a finding that the company is uninsured.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Authority not determined
Carrier operation
—
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not determined
Operating status
—
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
—
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
—
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companySource details are blocked or not visible. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
Physical address
—

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

BBB
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with RELIX Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at RELIX Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (Press / news coverage)
Every contact channel on file
4 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 168 evidence records

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Sep 3, 2026. First published Sep 3, 2026. This report pulls from 168 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?