Which federal record was examined for Retirement Living?

The federal record examined belongs to CASA DEL RIO RETIREMENT LIVING LLC under USDOT 2891939. This identifies the registration reviewed, not the operating carrier for every move sold under the brand.

Where is Retirement Living located?

Retirement Living is based in Tulsa, Oklahoma.

How was Retirement Living verified?

National Mover Bureau compiled 479 evidence records for Retirement Living from official and public sources, including federal registration data, state records, and public review platforms, most recently verified on 2026-09-02.

Retirement Living

FMCSA registrant: CASA DEL RIO RETIREMENT LIVING LLC

USDOT 2891939 · FMCSA SAFER · observed Oct 14, 2026, 6:32 AM

Tulsa, OKUSDOT 2891939(248) 737-6195

https://retirementliving.com/

NMB Verification

No State household-goods mover registry record found for this business

Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below

COULD NOT VERIFY
No State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 2891939.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
ON RECORD
USDOT 2891939: no federal operating authority recorded
SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.
For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026
ON RECORD
Federal record: General Freight — not Household Goods
Cargo on the FMCSA record: Passengers. Household Goods is not checked, and the Household Goods operating authority is not active.
Cargo declarations and operating authority are separate records. This checkbox alone does not establish which moves the company may perform.
Source: SAFER snapshot · MOTUS · as of Oct 14, 2026
ON RECORD
Not in FMCSA's interstate mover registry — no complaint history is published
USDOT 2891939 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 14, 2026
ON RECORD
BBB has not rated this business
The BBB profile shows no letter grade (NR). Saved capture of 2026-10-09; this is not a current rating. On 2026-10-10 a bounded BBB search did not return this listing; that is not evidence the listing is gone. The page does not contain visible reviews or complaints; therefore, both visible_reviews and visible_complaints are empty. Information regarding ratings, counts, or other content was not available on the provided page.
Source: BBB profile · as of Oct 9, 2026
ON RECORD
Oklahoma Secretary of State Business Entities Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. The official page loaded and displayed the entity-name search form, but its required human-verification widget did not produce a verification token, so the search could not be submitted. Because no search was successfully submitted, RetirementLiving.com, LLC; CASA DEL RIO RETIREMENT LIVING LLC; Retirement Living; and CASA DEL RIO could not be searched separately, and no record pages, entity IDs, statuses, dates, agents, officers, addresses, or as-of dates could be confirmed. The register search was blocked: Cloudflare Turnstile CAPTCHA on the official Oklahoma Secretary of State search page prevented submission of the entity-name search; no results could be read.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

1 truck on file

Fleet size reported in federal filings.

What we checked

1 caution1 failed

Federal operating authority (FMCSA)
No active federal authority captured. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 14, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
State household-goods licence
We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
Federal insurance status
We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Claimed years in business matches verified records
Website says in the 40 years since then but BBB business profile shows 25 years (since 1/1/2001), about 1.6× the verified value.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status What does this mean? Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.: No active federal authority capturedObserved Oct 14, 2026
Carrier operation What does this mean? This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized.": Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority What does this mean? "HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.: Not applicable to the recorded role or in-state scopeObserved Oct 14, 2026
Operating status: ACTIVE
Trucks What does this mean? FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.: 1
Drivers What does this mean? Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.: 2
Insurance status: —
Safety rating What does this mean? FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.: Not rated
DOT complaints (FMCSA): We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations: No enforcement cases (six years) · SMS record
Physical address: 31731 NORTHWESTERN HWY STE 250W, FARMINGTN HLS, MI 48334-1668

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Oklahoma Secretary of State Business Entities Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Oklahoma Secretary of State Business Entities Search was not available when checked on Oct 10, 2026. Registration status is unverified.

Limitation: Business registration is not a mover licence.
Limitation: The official page loaded and displayed the entity-name search form, but its required human-verification widget did not produce a verification token, so the search could not be submitted.
Limitation: Because no search was successfully submitted, RetirementLiving.com, LLC; CASA DEL RIO RETIREMENT LIVING LLC; Retirement Living; and CASA DEL RIO could not be searched separately, and no record pages, entity IDs, statuses, dates, agents, officers, addresses, or as-of dates could be confirmed.
Limitation: The register search was blocked: Cloudflare Turnstile CAPTCHA on the official Oklahoma Secretary of State search page prevented submission of the entity-name search; no results could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 10, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Could not read

The source was not available at the recorded check time.

Source checked Oct 10, 2026

No verified matching listing

No matching listing verified in the sources checked.

Source checked Oct 10, 2026

—

review count not shown when checked

Listing matched to this business.

View on BBBmatched by phone + website + name

Source checked Oct 9, 2026 · stored evidence

3.3/5

★★★★★

4 platform-reported reviews · claimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 10, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Retirement Living? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Retirement Living? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history

What the federal filing systems showed, including what could not be read

Names withheld on this page

The names withheld in the report, with their sources and attribution limits

Their claims vs. what we verified

1 website claim compared with the records we read

Owners, officers & related businesses

32 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Press / news coverage)

Every review profile we found

2 review profiles, including 1 under different contact details than the federal registration

Every contact channel on file

26 contact records across all sources

Supporting automated checks

Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess

Full source ledger

60 source links across 479 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 11 of 15 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google, BBB.

Source	Status	Date	Link
Company identity	Checked — record readFederal registration USDOT 2891939 corroborated (a USDOT number recorded for this business, re-matched by phone or email).	—	—
Company website	Checked — record read5 page(s) of the company website read.	Oct 10, 2026	View source
FMCSA registration (SAFER and MOTUS)	Checked — record readSAFER and MOTUS records read for the verified USDOT.	Oct 14, 2026	—
FMCSA complaint history	Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.	Oct 14, 2026	View source
FMCSA safety record (SMS)	Checked — record readSMS inspections, crashes and enforcement cases read.	Oct 14, 2026	View source
FMCSA insurance filings	Not available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents.	Oct 10, 2026	View source
State business entity register	Not available when checkedOklahoma Secretary of State Business Entities Search: not available when checked.	Oct 10, 2026	—
State mover licence	Checked — no match in the recorded scopeState household-goods mover registry: searched, no record.	Oct 9, 2026	—
Google	Not available when checkedgoogle: Google Maps answered with a list of businesses rather than this one. Google listing details have not been verified for this report..	Oct 10, 2026	—
Yelp	Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.	Oct 10, 2026	—
BBB	Not available when checkedbbb: Saved capture of 2026-10-09; this is not a current rating. On 2026-10-10 a bounded BBB search did not return this listing; that is not evidence the listing is gone. The page does not contain visible reviews or complaints; therefore, both visible_reviews and visible_complaints are empty. Information regarding ratings, counts, or other content was not available on the provided page.	Oct 9, 2026	View source
BBB complaints and reviews in full	Not applicableNo confirmed BBB listing to read a corpus from.	—	—
Trustpilot	Checked — record readtrustpilot: listing identity confirmed by website domain.	Oct 10, 2026	View source
Phone, address and identifier search	Checked — record read4 identifier search(es) without the company name; 37 lead(s), 0 under another name.	Oct 10, 2026	—
Related entities	Checked — record readNo other-name lead shared a strong identifier.	Oct 10, 2026	—
Follow-up on unresolved leads	Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved.	Oct 10, 2026	—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Sep 2, 2026. This report pulls from 479 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

← Back to National Mover Bureau More Phoenix moving company reports All Arizona reports