Verified using official federal records
System Operational

RT Relocation

FMCSA registrant: RT RELOCATION LLC

USDOT 3285714 · FMCSA SAFER · observed

Cheshire, CTUSDOT 3285714MC 10396351-833-MOVE-W-RT
NMB Verification
Problems found

1 consumer complaint filed with FMCSA in the last four years

2 problems · 1 concern to verify · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below
  1. PROBLEM
    1 consumer complaint filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 1 (registry data as of 09/25/2026). Categories: Shipment Documents 1, Estimates/Final Charges 1, Weighing 1, Pickup and Delivery 1, Claim Settlement 1. Separately, the registry reports a fleet snapshot of 13 trucks, 11 tractors, 12 trailers; this does not measure moves completed during the complaint period.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 16, 2026

  2. PROBLEM
    Ratings disagree sharply between platforms

    Google 4.9★ (798 reviews) vs Yelp 3.3★ (23 reviews): a 1.6-star gap between platforms

    When one platform is glowing and another is not, the difference is the story — read both.

    Source: Google listing · Yelp listing · BBB listing · as of Oct 9, 2026

  3. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 3285714.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  4. NOTE
    Self-declared: “#1”

    “Your #1 Moving Company in Connecticut”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.

    Source: company website · as of Oct 9, 2026

  5. ON RECORD
    FMCSA investigation on record: 1 — most recent 04/28/2022 (Non-Ratable Review)

    04/28/2022 Non-Ratable Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 16, 2026

  6. ON RECORD
    Connecticut Secretary of the State Business Records Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. The search for RT RELOCATION LLC could not be completed because the register's CAPTCHA was not verified. The separate search for RT Relocation and the suffix-free searches could not be completed for the same reason. No official entity result pages were accessible, so entity names, IDs, types, statuses, dates, registered agents, officers, addresses, source dates and record URLs could not be confirmed. The register search was blocked: The official Connecticut Business Records Search displayed "Captcha is not verified." after the search was submitted, and no results could be read.

  7. ON RECORD
    Every exposed BBB review and complaint record was read: 15 reviews, 3 public complaints

    Reviews 2024-02-15 to 2026-07-13. Public complaints 2024-04-24 to 2026-08-04 (BBB status counts: 3 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  8. CHECKS OUT
    Active federal household-goods authority (MC-1039635)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026

  9. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 3 complaints in the last 3 years; types: Order Issues 2, Billing Issues 1; status: 3 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 9, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

6+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

24 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed3 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 16, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 16, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filing on record
    1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. Whether coverage continued cannot be judged from the files: the cancellation date or coverage type is not listed. FMCSA’s files hold 12 filing records for these 9 filings; 2 later records on filings that had already ended and 1 replacement record dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 1 involuntary revocation action (served 2021-04-29, disposition DISCONTINUED REVOCATION decided 2021-06-08) and 1 revocation or suspension order (Operating Authority Involuntary Suspension Notice, served 2026-09-24, effective 2026-10-24).
  • Review ratings compared across sources
    Star ratings differ by 1.6 stars across Google, Yelp, BBB. Read reviews on each platform before relying on any single rating.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 16, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 16, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
24
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
12
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
1 consumer complaint on fileBy year: 2023: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyShipment Documents (1)Estimates/Final Charges (1)Weighing (1)Pickup and Delivery (1)Claim Settlement (1)
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2022-04-28 Non-Ratable Review
Physical address
10 DIANA COURT, CHESHIRE, CT 06410
Operating authority dockets
ActiveMC1039635Motor Carrier of Property (Except Household Goods)
ActiveMC1039635Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Connecticut Secretary of the State Business Records Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Connecticut Secretary of the State Business Records Search was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The search for RT RELOCATION LLC could not be completed because the register's CAPTCHA was not verified.
  • Limitation: The separate search for RT Relocation and the suffix-free searches could not be completed for the same reason.
  • Limitation: No official entity result pages were accessible, so entity names, IDs, types, statuses, dates, registered agents, officers, addresses, source dates and record URLs could not be confirmed.
  • Limitation: The register search was blocked: The official Connecticut Business Records Search displayed "Captcha is not verified." after the search was submitted, and no results could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 9, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.9/5
★★★★★
798 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 9, 2026

Yelp
3.3/5
★★★★★
23 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 9, 2026

BBBAccredited
A+ BBB grade · 4.47/5
★★★★★
15 platform-reported reviews · 3 complaints (3 yrs)
Complaints: Order Issues 2, Billing Issues 1 · 3 answered

Listing matched to this business.

View on BBBmatched by website

Source checked Oct 9, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 9, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with RT Relocation? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at RT Relocation? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
3 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)
Every review profile we found
3 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
7 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 542 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 15 of 16 applicable sources. Not available when checked: State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 3285714 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read4 page(s) of the company website read.Oct 9, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 16, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 16, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 16, 2026View source
FMCSA insurance filingsChecked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 3285714 (MC1039635); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15: 9 insurance filings from 12 filing records (7 replaced, 1 cancelled, 1 scheduled to end); of the 1 cancelled filing, 1 cannot be judged from these files; 2 later termination records on filings that had already ended, not counted again; 1 replacement record dated the filing's own effective date, not counted as an end; 2 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 3 authority actions, including 1 involuntary revocation action (1 discontinued); 1 revocation or suspension order.Oct 16, 2026View source
State business entity registerNot available when checkedConnecticut Secretary of the State Business Records Search: not available when checked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 9, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 9, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Oct 9, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 15/15 reviews, 3/3 public complaints.Oct 9, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 9, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 53 lead(s), 0 under another name.Oct 9, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 9, 2026—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 542 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?