Which federal record was examined for Safe Ship Moving?

The federal record examined belongs to VELLAR HOLDINGS LLC under USDOT 3475743. This identifies the registration reviewed, not the operating carrier for every move sold under the brand.

Where is Safe Ship Moving located?

Safe Ship Moving is based in Dallas, Texas.

How was Safe Ship Moving verified?

National Mover Bureau compiled 426 evidence records for Safe Ship Moving from official and public sources, including federal registration data, state records, and public review platforms, most recently verified on 2026-10-12.

Safe Ship Moving

FMCSA registrant: VELLAR HOLDINGS LLC

USDOT 3475743 · FMCSA SAFER · observed Oct 16, 2026, 6:30 AM

Dallas, TXUSDOT 3475743MC 1139083(877) 831-3544

https://bestrelocation.com/

NMB Verification

Serious problems on the record

382 consumer complaints filed with FMCSA in the last four years — 45 for holding goods hostage

2 problems · 1 concern to verify · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below

SERIOUS
382 consumer complaints filed with FMCSA in the last four years — 45 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 51 · 2024: 100 · 2025: 90 · 2026: 141 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 221, Deceptive Business Practices 192, Loss and Damage 134, Shipment Documents 126, Claim Settlement 114. Separately, the registry reports a fleet snapshot of 0 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 16, 2026
PROBLEM
The website prints 2 different USDOT numbers
We judged this business on USDOT 3475743 (VELLAR HOLDINGS LLC). The site also prints USDOT 2538365 (MC MOVERS LLC) — active operating authority.
Ask which registration your move would be carried under, and get the USDOT number in writing on the estimate.
Source: SAFER snapshot · company website · as of Oct 16, 2026
COULD NOT VERIFY
No TxDMV record found for this business
We searched TxDMV on 10/16/2026 and found no certificate under this name or USDOT 3475743.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
Source: TxDMV · as of Oct 16, 2026
ON RECORD
USDOT 3475743: 0 power units, 0 drivers reported
FMCSA records 0 power units and 0 drivers for USDOT 3475743 (VELLAR HOLDINGS LLC), with 0 miles reported for the last MCS-150 year. These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.
Source: SAFER snapshot · as of Oct 16, 2026
ON RECORD
BBB has not rated this business — not accredited
The BBB profile shows no letter grade (NR). Saved capture of 2026-08-12; this is not a current rating. On 2026-10-11 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No reviews were visible on the page, indicated by 'This business has 0 reviews'.
Source: BBB profile · as of Aug 12, 2026
ON RECORD
No TX business-entity record was found under this company's names
Texas Comptroller Franchise Tax Account Status was searched for Safe Ship Moving without a matching entity. Business registration is not a mover licence. The Comptroller record pages do not print an entity-type field, so entity_type is null. The supplied names MC MOVERS LLC, MC-Movers, and the suffixless form MC MOVERS returned no results. The closest register matches were returned by searching MCMOVERS and are in Houston and Daingerfield, not Dallas. The Comptroller page displays mailing and registered-office addresses, but does not display a Dallas address for either match. 2 agent results with an unrelated name were discarded. The register was searched by an automated agent; absence from its results is not proof that no entity exists, and a company may be registered under another name or in another state.
Absence in one search is not proof the business is unregistered; it may operate under another legal name or as a sole proprietorship.
Before booking: Ask the company for its legal entity name and state of registration.
Source: Texas Comptroller Franchise Tax Account Status · as of Oct 9, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

Oct 16, 2026MEDIUMNew operating authority on record: MC1139083 Broker of Household Goods — Active.
Oct 16, 2026MEDIUMNew operating authority on record: MC1139083 Broker of Property (Except Household Goods) — Active.
Oct 16, 2026INFOFleet on record now 0 power unit(s), 0 driver(s). (0 units / ? drivers → 0 units / 0 drivers)
Oct 15, 2026MEDIUM2 new consumer complaints filed with FMCSA (380 → 382 in the last four years).

What kind of company is this?

Broker

The captured federal record lists a broker role: arranging transportation. It does not establish current authority or truck ownership. Confirm which carrier will haul your goods.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

24+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

What we checked

2 passed2 caution

Federal operating authority (FMCSA)
Active federal authority: broker. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 16, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
Federal broker authority
The captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 16, 2026.
State household-goods licence
We searched Texas DMV (TxDMV) motor-carrier registry (checked Oct 16, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
Federal insurance filings on record (dated)
FMCSA’s MOTUS insurance file as of Oct 15, 2026 lists SURETY $75,000 effective 2026-08-19. A filing record is not proof of coverage today; confirm current coverage before booking.
Cancelled or revoked insurance filing on record
1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s authority history also records 1 revocation or suspension order (Operating Authority Involuntary Suspension Notice, served 2026-08-19, effective 2026-09-18) and 1 reinstatement (served 2026-10-07).
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status What does this mean? Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.: Active federal authority: brokerObserved Oct 16, 2026
Carrier operation What does this mean? This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized.": Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority What does this mean? "HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.: Not applicable to the recorded role or in-state scopeObserved Oct 16, 2026
Operating status: ACTIVE
Trucks What does this mean? FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.: 0
Drivers What does this mean? Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.: 0
Insurance status: —
Safety rating: —
DOT complaints (FMCSA): 382 consumer complaints on fileBy year: 2023: 51 · 2024: 100 · 2025: 90 · 2026: 141 · registry data as of Sep 25, 2026 · FMCSA complaint historyEstimates/Final Charges (221)Deceptive Business Practices (192)Loss and Damage (134)Shipment Documents (126)Claim Settlement (114)Pickup and Delivery (103)Weighing (55)Hostage Goods (45)Operating Authority (13)Insurance (9)Other Commercial Complaints (4)Whistleblower Complaint (2)
Physical address: 7789 NW BEACON SQUARE BLVD, BOCA RATON, FL 33487
Operating authority dockets: ActiveMC1139083Broker of Household Goods
ActiveMC1139083Broker of Property (Except Household Goods)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Oct 16, 2026.

We searched Texas DMV (TxDMV) motor-carrier registry on Oct 16, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

View registry searched

State business entity record

Texas Comptroller Franchise Tax Account Status · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Texas Comptroller Franchise Tax Account Status was searched on Oct 9, 2026: no entity matched this business in the recorded scope. This is a limit of the search, not proof that the business is unregistered.

Limitation: Business registration is not a mover licence.
Limitation: The Comptroller record pages do not print an entity-type field, so entity_type is null.
Limitation: The supplied names MC MOVERS LLC, MC-Movers, and the suffixless form MC MOVERS returned no results. The closest register matches were returned by searching MCMOVERS and are in Houston and Daingerfield, not Dallas.
Limitation: The Comptroller page displays mailing and registered-office addresses, but does not display a Dallas address for either match.
Limitation: 2 agent results with an unrelated name were discarded.
Limitation: The register was searched by an automated agent; absence from its results is not proof that no entity exists, and a company may be registered under another name or in another state.

Reviews and complaints — every platform we check

Review report assembled Oct 11, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Could not read

The source was not available at the recorded check time.

Source checked Oct 11, 2026

No verified matching listing

A listing was reviewed, but its connection to this business is unconfirmed. Its ratings are excluded.

Unmatched listing reviewed on Yelp · SAFE SHIP

Source checked Oct 11, 2026

Not accredited

—

review count not shown when checked · unclaimed

Listing matched to this business.

View on BBBmatched by phone + website + name

Source checked Aug 12, 2026 · stored evidence

No verified matching listing

No matching listing verified in the sources checked.

Source checked Oct 11, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Safe Ship Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Safe Ship Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history

Federal insurance and authority filings that were read, with their dates

Names withheld on this page

The names withheld in the report, with their sources and attribution limits

Their claims vs. what we verified

1 website claim compared with the records we read

Owners, officers & related businesses

2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)

Every review profile we found

1 review profile, including 1 under different contact details than the federal registration

Every contact channel on file

11 contact records across all sources

Supporting automated checks

Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess

Full source ledger

60 source links across 426 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 15 applicable sources. Not available when checked: Google, BBB.

Source	Status	Date	Link
Company identity	Checked — record readFederal registration USDOT 3475743 corroborated (the USDOT number its website prints, matched to this business).	—	—
Company website	Checked — record read2 page(s) of the company website read.	Oct 11, 2026	View source
FMCSA registration (SAFER and MOTUS)	Checked — record readSAFER and MOTUS records read for the verified USDOT.	Oct 16, 2026	—
FMCSA complaint history	Checked — record readProtect Your Move complaint history read.	Oct 16, 2026	View source
FMCSA safety record (SMS)	Checked — no match in the recorded scopeThe carrier is not in SMS.	Oct 16, 2026	View source
FMCSA insurance filings	Checked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 3475743 (MC1139083); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15: 2 insurance filings from 2 filing records (1 replaced, 1 cancelled); of the 1 cancelled filing, 1 had a filing of the same coverage in effect on the cancellation date; 1 filing listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 3 authority actions; 1 revocation or suspension order.	Oct 16, 2026	View source
State business entity register	Checked — no match in the recorded scopeTexas Comptroller Franchise Tax Account Status: searched, no record found.	Oct 9, 2026	—
State mover licence	Checked — no match in the recorded scopeTxDMV: searched, no record.	Oct 16, 2026	View source
Google	Not available when checkedgoogle: Google Maps answered with a list of businesses rather than this one. Google listing details have not been verified for this report..	Oct 11, 2026	—
Yelp	Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.	Oct 11, 2026	View source
BBB	Not available when checkedbbb: Saved capture of 2026-08-12; this is not a current rating. On 2026-10-11 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No reviews were visible on the page, indicated by 'This business has 0 reviews'.	Aug 12, 2026	View source
BBB complaints and reviews in full	Not applicableNo confirmed BBB listing to read a corpus from.	—	—
Trustpilot	Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.	Oct 11, 2026	View source
Phone, address and identifier search	Checked — record read7 identifier search(es) without the company name; 31 lead(s), 0 under another name.	Oct 9, 2026	—
Related entities	Checked — record readNo other-name lead shared a strong identifier.	Oct 9, 2026	—
Follow-up on unresolved leads	Checked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.	Oct 11, 2026	—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 426 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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