Safeway Moving
FMCSA registrant: SAFEWAY MOVING SYSTEMS INC
USDOT 3756000 · FMCSA SAFER · observed
125 consumer complaints filed with FMCSA in the last four years — 20 for holding goods hostage
What we found
Report assembled Oct 19, 2026 · Source observations are dated below- SERIOUS125 consumer complaints filed with FMCSA in the last four years — 20 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 21 · 2024: 24 · 2025: 22 · 2026: 58 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 51, Pickup and Delivery 50, Loss and Damage 35, Claim Settlement 30, Deceptive Business Practices 29. Separately, the registry reports a fleet snapshot of 35 trucks, 16 tractors, 44 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 19, 2026
- PROBLEM79 of the 911 dated BBB reviews we read fall within 30 days (2026-08-27 to 2026-09-25); BBB shows 911 reviews in total over at least 35 months, which spread evenly would be about 25.3 per 30 days
We read 931 reviews across BBB and Trustpilot; one signal stands out — 79 of the 911 dated BBB reviews we read fall within 30 days (2026-08-27 to 2026-09-25); BBB shows 911 reviews in total over at least 35 months, which spread evenly would be about 25.3 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud.
Source: BBB review — Curtis M · BBB review — Lucas W · BBB review — Sonia W · BBB listing · as of Oct 9, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-10-09T05:30:14.923Z): 114 Whitehead Ave, South River, NJ 08882; 10965 Sutter Ave, Pacoima, CA 91331. FMCSA physical address (observed 2026-10-19T06:26:04.369Z): 1601 WEST 37TH AVENUE, NEW CHICAGO, IN 46342. FMCSA mailing address: 5213 NW 33RD AVE, FORT LAUDERDALE, FL 33309.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 19, 2026
- ON RECORDFMCSA investigations on record: 2 — most recent 05/30/2024 (Non-Ratable Review)
05/30/2024 Non-Ratable Review; 05/30/2024 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 19, 2026
- ON RECORDBBB rating B (not accredited)
BBB complaints: 166 complaints in the last 3 years (76 closed in the last 12 months); types: Service or Repair Issues 68, Delivery Issues 50, Product Issues 19, Order Issues 16, Advertising/Sales Issues 10, Billing Issues 2, Customer Service Issues 1; status: 122 answered, 44 resolved. Source observations: accreditation 2026-10-09T05:31:02.166Z; complaint count 2026-10-09T05:31:02.166Z; rating and review count 2026-10-09T05:31:02.166Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
- ON RECORD1 other business listed at this street address
“My Good Movers” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Source: My Good Movers · as of Oct 9, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 911 reviews, 162 public complaints
Reviews 2023-10-11 to 2026-10-03. Public complaints 2023-10-11 to 2026-09-05 (BBB status counts: 122 answered, 44 resolved; “answered” is not “resolved”). BBB counts 4 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-1335229)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026
- CHECKS OUTFlorida Division of Corporations (Sunbiz): SAFEWAY MOVING LLC — “ACTIVE”
Florida Division of Corporations (Sunbiz) lists SAFEWAY MOVING LLC (L18000182354), Florida Limited Liability Company with status “ACTIVE”, formed 2018-07-30. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (AMBR). A business registration is not a mover licence.
Tied to this business by exact name and address.
Source: Florida Division of Corporations (Sunbiz) · as of Aug 7, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 19, 2026MEDIUM2 new consumer complaints filed with FMCSA (123 → 125 in the last four years).
- Oct 16, 2026MEDIUM1 new consumer complaint filed with FMCSA (122 → 123 in the last four years).
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 19, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceNot checked for this profile.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 19, 2026; confirm current coverage before booking.
- Cancelled or revoked insurance filings on record4 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. 2 cancellations left no filing of the same coverage in effect on the cancellation date (SURETY cancelled 2026-08-09, no later filing of that coverage on record; CARGO cancelled 2024-02-07, next filing effective 2024-02-09). For 2 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s authority history also records 3 involuntary revocation actions (served 2025-01-13, disposition DISCONTINUED REVOCATION decided 2025-01-29; served 2024-01-11, disposition DISCONTINUED REVOCATION decided 2024-02-06; served 2023-01-13, disposition DISCONTINUED REVOCATION decided 2023-02-08) and 1 revocation or suspension order (Operating Authority Involuntary Suspension Notice, served 2026-07-10, effective 2026-08-09).
- Review ratings compared across sourcesGoogle has an unknown number of reviews, too few to compare with BBB's 911; star ratings differ by 0.1 stars.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 19, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 19, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 51
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 35
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- 125 consumer complaints on fileBy year: 2023: 21 · 2024: 24 · 2025: 22 · 2026: 58 · registry data as of Sep 25, 2026 · FMCSA complaint historyEstimates/Final Charges (51)Pickup and Delivery (50)Loss and Damage (35)Claim Settlement (30)Deceptive Business Practices (29)Shipment Documents (20)Hostage Goods (20)Weighing (9)Operating Authority (1)Other Commercial Complaints (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2024-05-30 Non-Ratable Review; 2024-05-30 Non-Ratable Review
- Physical address
- 1601 WEST 37TH AVENUE, NEW CHICAGO, IN 46342
- Operating authority dockets
- ActiveMC1335229Motor Carrier of Property (Except Household Goods)ActiveMC1335229Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State business entity record
Florida Division of Corporations (Sunbiz) · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Entity name
- SAFEWAY MOVING LLC
- Status
- ACTIVE
- Entity type
- Florida Limited Liability Company
- Entity ID
- L18000182354
- Formation date
- Jul 30, 2018
- Registered agent
- [name withheld]
- Officers
- 1 officer is named on the register; names and roles are in the full report.
- How it was tied to this business
- By the exact name and the same address.
- Source
- Florida Division of Corporations (Sunbiz) record · register date Aug 7, 2026 · retrieved Oct 9, 2026
- Limitation: Business registration is not a mover licence.
- Limitation: The register does not display an explicit total-result count; the search-result list was traversed via its Next List navigation and the exact/partial searches were read.
- Limitation: The register prints dates labeled Changed, Event Date Filed, or annual-report dates rather than a single universal as-of date; source_date uses the latest relevant date displayed on each record.
- Limitation: Some matched search-list names are prior names: the opened record pages currently print MOVING & STORAGE SF INC and TRANSWORLD VAN LINES LLC, so those current entity names are reported with the prior matched names in notes.
- Limitation: 2 agent results with an unrelated name were discarded.
- Limitation: More than one entity on the register is tied to this company; the strongest tie was recorded and the rest are listed.
Same-name entities not tied to this business
Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.
- SAFEWAY MOVING FL INC · INACTIVE · register entryname differs from the legal and DBA names
- SAFEWAY MOVING NW INC · ACTIVE · register entryname differs from the legal and DBA names
- SAFEWAY MOVING & STORAGE CO. · INACTIVE · register entryname differs from the legal and DBA names
- SAFEWAY MOVING AND STORAGE, LLC · ACTIVE · register entryname differs from the legal and DBA names
- SAFEWAY MOVING & TRANSPORTATION, INC. · INACTIVE · register entryname differs from the legal and DBA names
- SAFEWAY MOVING INC · INACTIVE · register entrysame name as another entity in the results; no address or officer tie
- SAFEWAY MOVING INC · ACTIVE · register entryalso tied to this company; a second entity with stronger or equal ties was recorded
- SAFEWAY MOVING SYSTEMS, INCORPORATED · INACTIVE · register entrysame name as another entity in the results; no address or officer tie
- SAFEWAY MOVING SYSTEMS INC. · ACTIVE · register entryalso tied to this company; a second entity with stronger or equal ties was recorded
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Source checked Oct 9, 2026
Not accreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Safeway Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Safeway Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: State mover licence not yet checked.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3756000 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 19, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 19, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 19, 2026 | View source |
| FMCSA insurance filings | Checked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 3756000 (MC1335229); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18: 8 insurance filings from 8 filing records (4 replaced, 4 cancelled); of the 4 cancelled filings, 2 had a filing of the same coverage in effect on the cancellation date and 2 had none; 2 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 5 authority actions, including 3 involuntary revocation actions (3 discontinued); 1 revocation or suspension order. | Oct 19, 2026 | View source |
| State business entity register | Checked — record readFlorida Division of Corporations (Sunbiz): SAFEWAY MOVING LLC — ACTIVE. | Oct 9, 2026 | View source |
| State mover licence | Not yet checkedState mover licensing was not checked. | — | — |
| Not available when checkedgoogle: listing identity confirmed by website, but this run did not show its review count. | Oct 9, 2026 | View source | |
| Yelp | Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 911/911 reviews, 162/162 public complaints, 4 hidden. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 54 lead(s), 7 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read3 follow-up question(s) researched; 2 concerned a page that is not a separate business; 1 remains unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 19, 2026.
Report assembled Oct 19, 2026. First published Oct 12, 2026. This report pulls from 446 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?