Sherpa Auto Transport
FMCSA registrant: SHERPA AUTO TRANSPORT LLC
USDOT 4085166 · FMCSA SAFER · observed
10 of the 20 dated Trustpilot reviews we read fall within 30 days (2025-09-17 to 2025-09-29); Trustpilot shows 24 reviews in total over at least 11 months, which spread evenly would be about 2.1 per 30 days
What we found
Report assembled Oct 1, 2026 · Source observations are dated below- PROBLEM10 of the 20 dated Trustpilot reviews we read fall within 30 days (2025-09-17 to 2025-09-29); Trustpilot shows 24 reviews in total over at least 11 months, which spread evenly would be about 2.1 per 30 days
We read 30 reviews across BBB and Trustpilot; one signal stands out — 10 of the 20 dated Trustpilot reviews we read fall within 30 days (2025-09-17 to 2025-09-29); Trustpilot shows 24 reviews in total over at least 11 months, which spread evenly would be about 2.1 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud. Separately, 2 notes on the company's review claims vs its record are listed below.
Source: Trustpilot review — kguzzetta · Trustpilot review — James · Trustpilot review — Tracy · Trustpilot listing · as of Sep 3, 2026
- PROBLEMRatings disagree sharply between platforms
BBB 4.9★ (700 reviews) vs Trustpilot 3.1★ (24 reviews): a 1.8-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Yelp listing · BBB listing · Trustpilot listing · as of Sep 3, 2026
- PROBLEMReview claim on the website could not be verified
The website claims 4.9★ from 10320 reviews, but we could not establish its corresponding platform listing; the most any of the four platforms we check shows is 3541 reviews (Google) — more than twice as many claimed as any of them shows
Source: company website · Google listing · Yelp listing · BBB listing · as of Sep 3, 2026
- ON RECORDUSDOT 4085166: 0 power units, 0 drivers reported
FMCSA records 0 power units and 0 drivers for USDOT 4085166 (SHERPA AUTO TRANSPORT LLC), with 1 mile reported for 2026. These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.
Source: SAFER snapshot · as of Oct 1, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 4085166 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 1, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. BBB complaints: 15 complaints in the last 3 years (7 closed in the last 12 months); types: Service or Repair Issues 9, Product Issues 5, Sales and Advertising Issues 1; status: 10 answered, 5 resolved. Customer reviews on BBB: 4.91/5 from 700.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · BBB complaints · as of Sep 3, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC1555035 Broker of Property (Except Household Goods) — Active.
- Oct 1, 2026INFOFleet on record now 0 power unit(s), 0 driver(s). (0 units / ? drivers → 0 units / 0 drivers)
- Sep 30, 2026INFOFleet on record now 0 power unit(s), ? driver(s). (0 units / 0 drivers → 0 units / ? drivers)
What kind of company is this?
The captured federal record lists a broker role: arranging transportation. It does not establish current authority or truck ownership. Confirm which carrier will haul your goods.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
What we checked
- Federal operating authority (FMCSA)Active federal authority: broker. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityAn own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 1, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
- Federal broker authorityThe captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 1, 2026.
- State household-goods licenceNot checked for this profile.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesStar ratings differ by 1.8 stars across Google, Yelp, BBB, Trustpilot. Read reviews on each platform before relying on any single rating.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: brokerObserved Oct 1, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Not applicable to the recorded role or in-state scopeObserved Oct 1, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 0
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 0
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- Physical address
- 1990 LAKESIDE PKWY STE 185, TUCKER, GA 30084
- Operating authority dockets
- ActiveMC1555035Broker of Property (Except Household Goods)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Sherpa Auto Transport? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Sherpa Auto Transport? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Information NMB could not verify
- • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
Report assembled Oct 1, 2026. First published Sep 3, 2026. This report pulls from 275 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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