Shleppers Moving & Storage
Legal name: SHLEPPERS FL LLC
Website address is not the federal record address
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMWebsite address is not the federal record address
Website: 20 Commerce Drive, Suite 135, Cranford, NJ 07016. FMCSA record: 3029 NE 188TH STREET #804, MIAMI, FL 33180 (mailing: 19591 NE 10TH AVE BLDG 3 BAY C, NORTH MIAMI BEACH, FL 33179).
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEM10 pairs of reviews under different names on BBB share near-identical wording (5-word phrase overlap 65%, 63%, 62%); both texts of the 3 closest pairs are cited
We read 30 reviews across BBB and Trustpilot; one signal stands out — 10 pairs of reviews under different names on BBB share near-identical wording (5-word phrase overlap 65%, 63%, 62%); both texts of the 3 closest pairs are cited. Read the cited reviews yourself. Separately, 2 notes on the company's review claims vs its record are listed below.
Source: BBB review — Margaret O · BBB review — Marsha K · BBB review — Marsha K · BBB listing · as of Sep 3, 2026
- PROBLEMRatings disagree sharply between platforms
BBB 4.5★ (69 reviews) vs Yelp 2.6★ (111 reviews): a 1.9-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Yelp listing · BBB listing · Trustpilot listing · as of Sep 3, 2026
- PROBLEM22 complaints closed with BBB in the last 3 years, 4 in the last 12 months (BBB shows 69 customer reviews; FMCSA record: 1 truck)
BBB complaint volume relative to the size of the business.
Source: BBB listing · as of Sep 3, 2026
- NOTESelf-declared: “best moving company”
“ease upgrade your browser to improve your experience. Shleppers Voted Best Moving Company in Westchester County, NY Read”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2831252 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: STEFANIE FELIZ (SAFETY MANAGER), SHARON ARAD (OPERATIONS MANAGER)
Company official(s) on the FMCSA registration for USDOT 2831252, SHLEPPERS FL LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Bronx, NY and Miami, FL: “Shleppers Holdings LLC”
BBB: “Shleppers Moving & Storage” — BBB rating A+, started 3/21/1978. BBB: “Shleppers Moving & Storage” — BBB rating A+, started 3/21/1978. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (212) 223-4004 on both records; BBB: website shleppers.com on both records; BBB: address Shleppers Moving & Storage, 434 East 165th St matches 434 East 165th Street, Bronx, NY, 10456; BBB: lists shleppers.com as its own page; BBB: phone (305) 602-0197 on both records; BBB: address 3029 NE 188th St Apt 804, Miami, FL 33180-2861 matches 3029 NE 188TH STREET #804, MIAMI, FL 33180; BBB↔BBB: social profile twitter.com/shleppers on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Shleppers Moving & Storage · BBB profile — Shleppers Moving & Storage · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-946044)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 22 complaints in the last 3 years (4 closed in the last 12 months); types: Service or Repair Issues 14, Delivery Issues 3, Order Issues 2, Billing Issues 1, Product Issues 1, Sales and Advertising Issues 1; status: 22 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Shleppers Moving & Storage / Shleppers Holdings LLC / Shleppers FLBronx, NY · Miami, FLON RECORDlink strength: strong
- BBB — Shleppers Moving & Storage: BBB rating A+ · started 3/21/1978
- BBB — Shleppers Moving & Storage: BBB rating A+ · started 3/21/1978
How we linked them: BBB: phone (212) 223-4004 on both records · BBB: website shleppers.com on both records · BBB: address Shleppers Moving & Storage, 434 East 165th St matches 434 East 165th Street, Bronx, NY, 10456 · BBB: lists shleppers.com as its own page · BBB: phone (305) 602-0197 on both records · BBB: address 3029 NE 188th St Apt 804, Miami, FL 33180-2861 matches 3029 NE 188TH STREET #804, MIAMI, FL 33180 · BBB↔BBB: social profile twitter.com/shleppers on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2831252).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 1.9 stars of each other across 4 review sources.
- Listed city matches federal recordsThis business advertises as based in Bronx, but federal and state regulatory records list its physical address in North Miami Beach / Miami.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •State licensing still unverified
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance information not available
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 3029 NE 188TH STREET #804, MIAMI, FL 33180
- Operating authority dockets
- ActiveMC946044Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
30 reviews read across BBB, TrustpilotThe website says 4.4★ from 235 reviews. We could read 433 (Yelp 111, BBB 69, Trustpilot 253); Google could not be counted, so this is not the company’s total.
- NOTABLEBBB 4.5★ (69 reviews) vs Yelp 2.6★ (111 reviews): a 1.9-star gap between platforms (all platforms, n=180)
- NOTABLE10 pairs of reviews under different names on BBB share near-identical wording (5-word phrase overlap 65%, 63%, 62%); both texts of the 3 closest pairs are cited (BBB, n=10)
- BBB · Margaret O · 2025-09-10 · 5★: “I have used Shleppers several times. They always do an excellent job. The workers are courteous and hardworking. They are efficient and skilled. The representative I dealt with was also excellent. I…” source
- BBB · Marsha K · 2025-07-30 · 5★: “The men came early, worked straight through. They were extremely helpful in every way. Shleppers Moving & Storage Date: 08/05/2025 Dear [REMOVED], Thank you from the bottom of our hearts for taking…” source
- BBB · Marsha K · 2025-07-30 · 5★: “The men came early, worked straight through. They were extremely helpful in every way. Shleppers Moving & Storage Date: 08/05/2025 Dear [REMOVED], Thank you from the bottom of our hearts for taking…” source
- BBB · William P · 2025-07-07 · 5★: “The moving crew was great, very professional and very careful with all of our moving. The crew took special care like it was their own. They were on time and worked very fast but very careful. I…” source
- NOTABLE22 complaints closed with BBB in the last 3 years, 4 in the last 12 months (BBB shows 69 customer reviews; FMCSA record: 1 truck) (BBB, n=22)
- WEAK433 reviews across platforms (111 reviews on Yelp; 69 reviews on BBB; 253 reviews on Trustpilot); FMCSA record: 1 truck, 2 drivers, 50,000 miles reported, registered 5.2 years; that is about 84 reviews per year registered (all platforms, n=433)
- WEAK4 of the 20 dated Trustpilot reviews we read were posted on the same day (2026-08-13); Trustpilot shows 253 reviews in total for this business, so several on one day is within its pace (Trustpilot, n=20)
- Trustpilot · Cathy C · 2026-08-13 · 5★: “Shleppers sent a great team (the Carrillo moving team), a group of 4 extremely hardworking, careful, speedy & professional men, who somehow remained so nice even through the intense NYC heat &…” source
- Trustpilot · David C. Diaz · 2026-08-13 · 5★: “Was very accommodating with my request helping my 82 year old mother move while I was away at work.” source
- Trustpilot · customer · 2026-08-13 · 5★: “” source
- Trustpilot · EMR · 2026-08-13 · 3★: “One star for reasonable pricing. Another star for prompt and hard-working movers who packed all valuables seemingly well. A third star for getting the job done quickly. Removed one star for some…” source
- WEAK11 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
- Trustpilot · Liz Kolthay · 2026-09-03 · 5★: “Professional, personal service! Friendly, respectful , competent team of guys worked expediently to move us! Definitely exceeded our expectations.. went without a hitch, would recommend them highly!” source
- Trustpilot · customer · 2026-09-01 · 4★: “All went well The leader was especially helpful You should tell your staff when they break something they should tell the mover It is easier to fix then rather then when you find it later” source
- Trustpilot · Latia Dorsett · 2026-08-30 · 5★: “Excellent, professional, great prices, thorough communication, beyond professional and highly skilled. Yes, I would use them again! The professionals who assisted with planning and moving were…” source
- Trustpilot · Sean Billy Kizy · 2026-08-21 · 1★: “I paid for full-service unpacking — never got it. Property damaged. Bed bug dispute stonewalled. Months of "final offers" that kept changing. I hired Shleppers for a full-service move that included…” source
- INFOThe website claims 4.4★ from 235 reviews without naming a platform; the most any platform we could read shows is 253 reviews (Trustpilot) — Google’s listing was found but showed no review count, so another platform may show more (all platforms, n=253)
- INFOThe 10 dated BBB reviews we read span 265 days (2025-06-12 to 2026-03-03); the 5 closest together fall within 55 days (BBB, n=10)
- INFOThe 20 dated Trustpilot reviews we read span 43 days (2026-07-23 to 2026-09-03); the 5 closest together fall within 2 days (Trustpilot, n=20)
- INFO93% of the reviews we read are 1★ or 5★ (n=30; 23 five-star, 5 one-star) — the usual shape of review distributions, noted for context (all platforms, n=30)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Shleppers Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Shleppers Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 450 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?