3 consumer complaints filed with FMCSA in the last four years
6 problems · 1 concern to verify · report assembled Oct 14, 2026
What we found
Report assembled Oct 14, 2026 · Source observations are dated below
PROBLEM
3 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 3 (registry data as of 09/25/2026). Categories: Claim Settlement 2, Loss and Damage 1. Separately, the registry reports a fleet snapshot of 0 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Another business, “ALLIED FREIGHT FORWARDING LLC”, shares the phone number printed on this company’s website, (260) 429-2511
A FMCSA record for “ALLIED FREIGHT FORWARDING LLC” shows the phone number printed on this company’s website, (260) 429-2511. Excerpt: “... (260) 429-2511. Mailing Address: P.O. BOX 988. FORT WAYNE, IN 46801. DUNS Number: 0 - -. Power Units: 0. Non-CMV Units: 0, Drivers: · Operation Classification ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “ALLIED FREIGHT FORWARDING LLC” and make sure the name on your contract is the company you expect.
Another business, “AMERICAS QUALITY VAN LINES LLC”, shares the phone number printed on this company’s website, (260) 429-2511
A web page for “AMERICAS QUALITY VAN LINES LLC” shows the phone number printed on this company’s website, (260) 429-2511 and this company’s website domain sirva.com. Excerpt: “Identity & Federal ; Phone: (260) 429-2511 ; Fax: (260) 429-3135 ; Email: jeff.hamrick@sirva.com ; Web domain: sirva.com.”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “AMERICAS QUALITY VAN LINES LLC” and make sure the name on your contract is the company you expect.
Another business, “Allied Van Lines, Inc”, shares the phone number printed on this company’s website, (260) 429-2511
A BBB profile for “Allied Van Lines, Inc” shows the phone number printed on this company’s website, (260) 429-2511; the same business appears on 1 other page. Excerpt: “Allied Van Lines, Inc. Phone: (260) 429-2511. — Not BBB Accredited. Moving Companies in Fort Wayne, IN. See BBB rating, reviews, complaints, and more.”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Allied Van Lines, Inc” and make sure the name on your contract is the company you expect.
Follow-up on a related business: partly established
The cited FMCSA record establishes that ALLIED FREIGHT FORWARDING LLC (USDOT 2971836) is active, authorized as a freight forwarder of household goods, and listed at 101 E. Washington Blvd., Suite 1100, Fort Wayne, Indiana, with phone (260) 429-2511, but it does not establish a relationship with Sirva.
The permitted source does not verify Sirva (Singapore, NV), any shared people, addresses, websites, state-register filing, succession or rebranding, or any consumer statement; it also does not independently verify that Sirva uses the same phone number.
Ask the company what its relationship is to the other business before you book.
No State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 2244546.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
NOTE
Follow-up on a related business: partly established
The cited profile reports that AMERICAS QUALITY VAN LINES LLC has phone number (260) 429-2511, the sirva.com domain, a sirva.com email address, and officers Jeff Offutt and Jeffery Margolis, but it does not establish a legal relationship to Sirva (Singapore, NV).
No state-register filing, government-hosted FMCSA page, shared-person evidence connecting the entities, or consumer statement about succession or rebranding was available in the permitted source; the page's FMCSA information is a third-party presentation and does not itself verify those matters.
Ask the company what its relationship is to the other business before you book.
The BBB profile shows no letter grade (NR). Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No additional complaints visible on the page.
Nevada Secretary of State SilverFlume Business Entity Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. No search was submitted for SIRVA MOVE MANAGEMENT INC. No search was submitted for Sirva. The search form and any entity results could not be read because of the CAPTCHA/security check. Because no results were accessible, entity IDs, types, statuses, dates, agents, officers, addresses, record URLs, and source dates could not be confirmed. The register search was blocked: The official Nevada Secretary of State Entity Search opened the current ORION public portal, but access was blocked by an additional security check CAPTCHA (I am human) before the search form or results could be read.
ON RECORD
1 other business listed at this street address
“GLOBAL VAN LINES” (yelp). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
The captured federal record lists a broker role: arranging transportation. It does not establish current authority or truck ownership. Confirm which carrier will haul your goods.
Intrastate operation reported
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
27+ years online
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
What we checked
3 passed1 caution1 failed
Federal operating authority (FMCSA)
Active federal authority: broker and freight forwarder. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 14, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
Federal broker authority
The captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 14, 2026.
State household-goods licence
We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
Federal BIPD insurance filing (dated record)
On-file BIPD amount ($5,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
Cancelled or revoked insurance filings on record
13 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. 9 cancellations left no filing of the same coverage in effect on the same docket on the cancellation date (SURETY cancelled 2021-09-30, next filing effective 2021-10-01; SURETY cancelled 2021-09-30, next filing effective 2021-10-01; CARGO cancelled 2021-03-31, next filing effective 2021-04-01; CARGO cancelled 2020-03-31, next filing effective 2020-04-01; CARGO cancelled 2019-03-31, next filing effective 2019-04-01; CARGO cancelled 2018-03-31, next filing effective 2018-04-01; CARGO cancelled 2016-03-31, next filing effective 2016-04-01; CARGO cancelled 2015-03-31, next filing effective 2015-04-01; CARGO cancelled 2015-03-31 on docket MC680609, no later CARGO filing on that docket through 2026-05-14, while a CARGO filing effective 2015-04-01 is on record under FF8799). For 4 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 43 filing records for these 42 filings; 1 later record on filings that had already ended is listed but not counted. FMCSA’s authority history also records 16 involuntary revocation actions (served 2022-03-07, disposition DISCONTINUED REVOCATION decided 2022-03-30; served 2021-09-30, disposition DISCONTINUED REVOCATION decided 2021-10-01; served 2021-09-30, disposition DISCONTINUED REVOCATION decided 2021-10-01; served 2021-09-03, disposition DISCONTINUED REVOCATION decided 2021-09-13; served 2021-03-31, disposition DISCONTINUED REVOCATION decided 2021-04-01; served 2021-03-04, disposition DISCONTINUED REVOCATION decided 2021-03-29; served 2020-03-31, disposition DISCONTINUED REVOCATION decided 2020-04-01; served 2020-03-04, disposition DISCONTINUED REVOCATION decided 2020-03-20; served 2019-03-04, disposition DISCONTINUED REVOCATION decided 2019-03-18; served 2018-03-05, disposition DISCONTINUED REVOCATION decided 2018-03-15; served 2016-03-31, disposition DISCONTINUED REVOCATION decided 2016-04-01; served 2016-03-04, disposition DISCONTINUED REVOCATION decided 2016-03-14; served 2015-03-31, disposition DISCONTINUED REVOCATION decided 2015-04-01; served 2015-03-04, disposition DISCONTINUED REVOCATION decided 2015-03-05; served 2013-11-04, disposition DISCONTINUED REVOCATION decided 2013-11-21; served 2011-03-07, disposition DISCONTINUED REVOCATION decided 2011-03-08). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
Review ratings compared across sources
Google has only 9 reviews, too few to compare with Trustpilot's 41; star ratings differ by 1.4 stars.
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Concern — verify before booking
Another business, “ALLIED FREIGHT FORWARDING LLC”, shares the phone number printed on this company’s website, (260) 429-2511
Lead — identity not established
A FMCSA record for “ALLIED FREIGHT FORWARDING LLC” shows the phone number printed on this company’s website, (260) 429-2511. Excerpt: “... (260) 429-2511. Mailing Address: P.O. BOX 988. FORT WAYNE, IN 46801. DUNS Number: 0 - -. Power Units: 0. Non-CMV Units: 0, Drivers: · Operation Classification ...”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “ALLIED FREIGHT FORWARDING LLC” and make sure the name on your contract is the company you expect.
Another business, “AMERICAS QUALITY VAN LINES LLC”, shares the phone number printed on this company’s website, (260) 429-2511
Lead — identity not established
A web page for “AMERICAS QUALITY VAN LINES LLC” shows the phone number printed on this company’s website, (260) 429-2511 and this company’s website domain sirva.com. Excerpt: “Identity & Federal ; Phone: (260) 429-2511 ; Fax: (260) 429-3135 ; Email: jeff.hamrick@sirva.com ; Web domain: sirva.com.”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “AMERICAS QUALITY VAN LINES LLC” and make sure the name on your contract is the company you expect.
Another business, “Allied Van Lines, Inc”, shares the phone number printed on this company’s website, (260) 429-2511
Lead — identity not established
A BBB profile for “Allied Van Lines, Inc” shows the phone number printed on this company’s website, (260) 429-2511; the same business appears on 1 other page. Excerpt: “Allied Van Lines, Inc. Phone: (260) 429-2511. — Not BBB Accredited. Moving Companies in Fort Wayne, IN. See BBB rating, reviews, complaints, and more.”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “Allied Van Lines, Inc” and make sure the name on your contract is the company you expect.
Follow-up on a related business: partly established
Observed
The cited FMCSA record establishes that ALLIED FREIGHT FORWARDING LLC (USDOT 2971836) is active, authorized as a freight forwarder of household goods, and listed at 101 E. Washington Blvd., Suite 1100, Fort Wayne, Indiana, with phone (260) 429-2511, but it does not establish a relationship with Sirva.
The permitted source does not verify Sirva (Singapore, NV), any shared people, addresses, websites, state-register filing, succession or rebranding, or any consumer statement; it also does not independently verify that Sirva uses the same phone number.
Before booking: Ask the company what its relationship is to the other business before you book.
Other businesses that share an identifier with this company, searched Oct 14, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
ALLIED FREIGHT FORWARDING LLC
Listed on a federal record · observed Oct 14, 2026
ALLIED FREIGHT FORWARDING LLC shares phone (260) 429-2511 with this company.
Shared identifier confirmed; corporate relationship not verified.
Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
What is the relationship between this company and “ALLIED FREIGHT FORWARDING LLC”, which shares its phone number (260) 429-2511?Partially resolved
Prompted by: https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=2971836 · checked Oct 14, 2026
The cited FMCSA record establishes that ALLIED FREIGHT FORWARDING LLC (USDOT 2971836) is active, authorized as a freight forwarder of household goods, and listed at 101 E. Washington Blvd., Suite 1100, Fort Wayne, Indiana, with phone (260) 429-2511, but it does not establish a relationship with Sirva.
The permitted source does not verify Sirva (Singapore, NV), any shared people, addresses, websites, state-register filing, succession or rebranding, or any consumer statement; it also does not independently verify that Sirva uses the same phone number.
What is the relationship between this company and “AMERICAS QUALITY VAN LINES LLC”, which shares its phone number (260) 429-2511 and website domain sirva.com?Partially resolved
Prompted by: https://vektortms.com/directory/trucking-companies/americas-quality-van-lines-llc-usdot-561412/identity · checked Oct 14, 2026
The cited profile reports that AMERICAS QUALITY VAN LINES LLC has phone number (260) 429-2511, the sirva.com domain, a sirva.com email address, and officers Jeff Offutt and Jeffery Margolis, but it does not establish a legal relationship to Sirva (Singapore, NV).
No state-register filing, government-hosted FMCSA page, shared-person evidence connecting the entities, or consumer statement about succession or rebranding was available in the permitted source; the page's FMCSA information is a third-party presentation and does not itself verify those matters.
Observed fact: Identity & Federal | AMERICAS QUALITY VAN LINES LLC · dated Oct 11, 2026 · retrieved Oct 14, 2026“Physical address101 EAST WASHINGTON BLVD SUITE 1100, FORT WAYNE, IN, 46802 ... Mailing addressPO BOX 988, FORT WAYNE, IN, 46801-0988”
FMCSA regulatory snapshot
Authority statusWhat does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Carrier operationWhat does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authorityWhat does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
TrucksWhat does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
0
DriversWhat does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
0
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
3 consumer complaints on fileBy year: 2026: 3 · registry data as of Sep 25, 2026 · FMCSA complaint historyClaim Settlement (2)Loss and Damage (1)
Physical address
101 E WASHINGTON BLVD SUITE 1100, FORT WAYNE, IN 46802
Operating authority dockets
ActiveMC680609Broker of Household Goods
ActiveFF8799Freight Forwarder of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.
We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.
State business entity record
Nevada Secretary of State SilverFlume Business Entity Search · checked Oct 14, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Nevada Secretary of State SilverFlume Business Entity Search was not available when checked on Oct 14, 2026. Registration status is unverified.
Limitation: Business registration is not a mover licence.
Limitation: No search was submitted for SIRVA MOVE MANAGEMENT INC.
Limitation: No search was submitted for Sirva.
Limitation: The search form and any entity results could not be read because of the CAPTCHA/security check.
Limitation: Because no results were accessible, entity IDs, types, statuses, dates, agents, officers, addresses, record URLs, and source dates could not be confirmed.
Limitation: The register search was blocked: The official Nevada Secretary of State Entity Search opened the current ORION public portal, but access was blocked by an additional security check CAPTCHA (I am human) before the search form or results could be read.
Reviews and complaints — every platform we check
Review report assembled Oct 14, 2026
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Sirva? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Sirva? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
35 sourced name entries; names may refer to the same person (BBB business profile, Press / news coverage)
Every review profile we found
3 review profiles
Every contact channel on file
5 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 323 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 15 applicable sources. Not available when checked: State business entity register, BBB.
Source
Status
Date
Link
Company identity
Checked — record readFederal registration USDOT 2244546 corroborated (a USDOT number recorded for this business, re-matched by phone or email).
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Company website
Checked — record read5 page(s) of the company website read.
Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.
Oct 14, 2026
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BBB
Not available when checkedbbb: Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No additional complaints visible on the page.
Checked — record read6 identifier search(es) without the company name; 58 lead(s), 4 under another name.
Oct 14, 2026
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Related entities
Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.
Oct 14, 2026
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Follow-up on unresolved leads
Checked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.
Oct 14, 2026
—
Ledger evaluated Oct 14, 2026.
How current is this report?
Report assembled Oct 14, 2026. First published Oct 14, 2026. This report pulls from 323 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
