Verified using official federal records
System Operational

Sitterly Movers

FMCSA registrant: ROGER SITTERLY AND SON INC

USDOT 3057233 · FMCSA SAFER · observed

Springfield, MAUSDOT 3057233(800) 533-1171
NMB Verification
Do not hire for an interstate move

No federal operating authority

3 problems · 1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. CRITICAL
    No federal operating authority

    SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.

    It cannot legally perform the interstate household moves it advertises.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026

  2. SERIOUS
    Registered as intrastate-only, advertises interstate moves

    FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “Interstate Moving from Western Massachusetts”.

    It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.

    Source: SAFER snapshot · company website · as of Oct 14, 2026

  3. PROBLEM
    Ratings disagree sharply between platforms

    Google 4.6★ (77 reviews) vs Yelp 2.9★ (16 reviews): a 1.7-star gap between platforms

    When one platform is glowing and another is not, the difference is the story — read both.

    Source: Google listing · Yelp listing · as of Oct 14, 2026

  4. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 3057233.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  5. NOTE
    Follow-up on a related business: partly established

    The cited Who’s Who page, dated April 26, 2010, lists Roger L. Sitterly & Son, Inc. as an exhibitor with phone 800-533-1171, a Springfield mailing address, and www.sitterlymovers.com, but it does not establish a relationship to a separate business called Who’s Who.

    The permitted source does not verify state-register or FMCSA filings, shared people, a physical address beyond the listed P.O. Box, ownership, succession, rebranding, or any consumer statements; the page also does not itself identify the Who’s Who list as a business entity.

    Ask the company what its relationship is to the other business before you book.

    Source: Who’s Who (2010-04-26) · as of Oct 9, 2026

  6. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 3057233 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 14, 2026

  7. ON RECORD
    Also listed as “Exela Movers” in South Deerfield, MA

    BBB: “Sitterly Movers” — BBB rating A+, started 1/1/2015. Linked by: BBB: address 43 Whately Rd., South Deerfield, MA 01373 matches 43 Whately Rd., South Deerfield, MA 01373; BBB: name “Sitterly Movers” appears on both records.

    Source: BBB profile — Sitterly Movers · as of Oct 14, 2026

  8. ON RECORD
    Massachusetts Secretary of the Commonwealth Corporations Division: ROGER SITTERLY AND SON, INC. — “status not printed”

    Massachusetts Secretary of the Commonwealth Corporations Division lists ROGER SITTERLY AND SON, INC. (042320955), Domestic Profit Corporation with status “not printed”, formed 1962-12-10. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (PRESIDENT); [name withheld] (TREASURER); [name withheld] (SECRETARY); [name withheld] (DIRECTOR). A business registration is not a mover licence.

    Tied to this business by exact name and address.

    Source: Massachusetts Secretary of the Commonwealth Corporations Division · as of Oct 10, 2026

  9. ON RECORD
    1 other business listed at this street address

    “Atlas Van Lines” (directory). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

    A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

    Source: Atlas Van Lines · as of Oct 9, 2026

  10. CHECKS OUT
    BBB rating A+ (accredited)

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 14, 2026

Related listings and locations

The relationship is stated separately for each listing. A shared brand or website alone does not verify an agency relationship. Another location's reviews, fleet, authority and adverse records do not automatically apply to this company.

  • Sitterly Movers / Exela MoversSouth Deerfield, MAON RECORDlink strength: strongLinked operator record
    How we linked them: BBB: address 43 Whately Rd., South Deerfield, MA 01373 matches 43 Whately Rd., South Deerfield, MA 01373 · BBB: name “Sitterly Movers” appears on both records

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

26+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

6 trucks on file

Fleet size reported in federal filings.

What we checked

2 caution2 failed
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 14, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    Star ratings differ by 1.7 stars across Google, Yelp. Read reviews on each platform before relying on any single rating.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Company connections

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “Who's Who”, which shares its phone number (800) 533-1171?Partially resolved

    Prompted by: https://businesswest.com/blog/who%C2%92s-who-3/ · checked Oct 9, 2026

    The cited Who’s Who page, dated April 26, 2010, lists Roger L. Sitterly & Son, Inc. as an exhibitor with phone 800-533-1171, a Springfield mailing address, and www.sitterlymovers.com, but it does not establish a relationship to a separate business called Who’s Who.

    The permitted source does not verify state-register or FMCSA filings, shared people, a physical address beyond the listed P.O. Box, ownership, succession, rebranding, or any consumer statements; the page also does not itself identify the Who’s Who list as a business entity.

    • Observed fact: Who’s Who · dated Apr 26, 2010 · retrieved Oct 9, 2026“Roger L. Sitterly & Son, Inc. (800) 533-1171 P.O. Box 2530 Springfield, MA 01101 www.sitterlymovers.com Booth: 87”

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 14, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 14, 2026
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
6
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
6
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
270 LIBERTY ST, SPRINGFIELD, MA 01104

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.

We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Massachusetts Secretary of the Commonwealth Corporations Division · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name
ROGER SITTERLY AND SON, INC.
Status
Not stated on the record
Entity type
Domestic Profit Corporation
Entity ID
042320955
Formation date
Dec 10, 1962
Registered agent
[name withheld]
Officers
4 officers are named on the register; names and roles are in the full report.
How it was tied to this business
By the exact name and the same address.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The register's Full text searches for SITTERLY and the supplied names returned a results list explicitly showing 4 records; all 4 result records were opened. The exact DBA search for SITTERLY MOVERS returned no records, and the AWGI search returned no records.
  • Limitation: The record pages did not print a separate status word (such as Active, Default, Revoked or Dissolved), so status is null rather than inferred from dates or other notes.
  • Limitation: The record pages did not display an as-of or last-updated date, so source_date is null.
  • Limitation: The supplied officer name [name withheld] does not appear on the opened Massachusetts records; no officer was inferred from the federal record.
  • Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.

Same-name entities not tied to this business

Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.

  • GLEASON SITTERLY LLC · register entryname differs from the legal and DBA names
  • R. SITTERLY, LLC · register entryname differs from the legal and DBA names
  • SITTERLY LLC · register entryname differs from the legal and DBA names

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.6/5
★★★★★
77 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 14, 2026

Yelp
2.9/5
★★★★★
16 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 14, 2026

BBB
Could not read
The source was not available at the recorded check time.

Source checked Oct 14, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Sitterly Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Sitterly Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
2 review profiles
Every contact channel on file
16 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 525 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 15 applicable sources. Not available when checked: FMCSA insurance filings, BBB.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 3057233 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read5 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents.Oct 11, 2026View source
State business entity registerChecked — record readMassachusetts Secretary of the Commonwealth Corporations Division: ROGER SITTERLY AND SON, INC. — status not printed.Oct 10, 2026View source
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 14, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 14, 2026View source
BBBNot available when checkedbbb: A BBB listing was read, but its business identity could not be confirmed; its ratings and reviews were not attributed to this company..Oct 14, 2026View source
BBB complaints and reviews in fullNot applicableNo confirmed BBB listing to read a corpus from.——
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 52 lead(s), 6 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read4 follow-up question(s) researched; 1 concerned a page that is not a separate business; 3 remain unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 525 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?