Small Move Same Day Fort Worth

1. SERIOUS

   BBB rating F — not accredited

   Failure to respond to 3 complaint(s) filed against business - 3 complaint(s) filed against business. BBB complaints: 3 complaints in the last 3 years (2 closed in the last 12 months); types: Service or Repair Issues 2, Order Issues 1; status: 3 unanswered. The person named there ([name withheld]) shares a name with the FMCSA owner of record ([name withheld]) — a name match, not proof of common ownership. Source observations: accreditation 2026-10-09T05:43:21.082Z; complaint count 2026-10-09T05:43:21.082Z; rating and review count 2026-10-09T05:43:21.082Z.

   Source: BBB profile

2. PROBLEM

   A July 2026 BBB complaint and a Google review appear to describe the same disputed, unfinished fifth-floor move

   A July 10 BBB complaint and a Google review with July 9/10 edits appear to describe the same fifth-floor sectional/elevator dispute. The BBB complaint dates the move July 8. Because the complaint author is not visible, this is a probable cross-platform match, not proof of the same author. The reviewer says the crew did not finish the job and she paid another mover; the company responds on Google that the oversized section and stair carry were not disclosed before dispatch and it declined reimbursement. BBB still records the complaint as unanswered.

   Neither the customer's account nor the company's response is an adjudicated finding. The Google text gives no explicit move date and the BBB complaint author is not visible, so common authorship is not verified.

   Treat this as a probable cross-platform account of one disputed incident, not two independently confirmed complaints; BBB's total stays at three complaints.

   If you have oversized furniture or stair access, give the company the item and elevator dimensions in writing before booking and confirm what its two-person crew will carry.

   Source: BBB complaint filed July 10, 2026 (Order Issues; status Unanswered, 0 responses) · Google review by Breanna Shackleford (provider date July 15, 2026; edits dated July 9 and 10) with the owner's response · as of Oct 9, 2026

3. NOTE

   Says “licensed and insured” — prints no licence number

   “Licensed & Insured”. No USDOT, MC or state licence number appears anywhere in the site text we read. The state register shows TxDMV certificate 010421078 active (checked 2026-10-15).

   The licence was verified on the state register; the website itself gives no number to check.

   Source: company website · as of Oct 9, 2026

4. ON RECORD

   USDOT 4403568: no federal operating authority recorded

   SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.

   For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.

   Source: Captured FMCSA record · Captured FMCSA record · as of Oct 15, 2026

5. ON RECORD

   Not in FMCSA's interstate mover registry — no complaint history is published

   USDOT 4403568 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

   Source: FMCSA Protect Your Move search · as of Oct 15, 2026

6. ON RECORD

   2 other businesses listed at this street address

   “Specialty Care Clinic” (yelp); “IMED Physician Network Inc, Fort Worth, TX” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

   A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

   Source: Specialty Care Clinic · IMED Physician Network Inc, Fort Worth, TX · as of Oct 9, 2026

7. ON RECORD

   Every exposed BBB review and complaint record was read: 0 reviews, 3 public complaints

   BBB exposes no reviews. Public complaints 2024-05-28 to 2026-07-10 (BBB status counts: 3 unanswered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

   Source: BBB profile · BBB complaints · as of Oct 9, 2026

8. ON RECORD

   Google shows 4.9 stars from 780 reviews; this report read a selected 106 of them

   Google's listing for Small Move Same Day Fort Worth LLC (5601 Bridge St Ste 300, Fort Worth) showed 4.9 stars from 780 reviews on October 9, 2026 at 18:50:56 UTC. The listing is matched by the company's own website domain and full address; its phone, (817) 769-0056, matches the current website, while the federal record lists (817) 298-4909. At 18:51 UTC the 60 newest and the 60 lowest-rated reviews were read: 106 unique reviews, 98 with text, 79 with an owner reply. The website's claim of 4.9 stars from “700+ Google Reviews” (read October 9, 2026, 05:43 UTC) is consistent with Google's count of 780. The lowest-rated entries include customer accounts of scheduling, communication, access/scope and damage disputes; the business's replies dispute or explain several of them.

   These 106 are a selected sample of 780 (the 60 newest plus the 60 lowest-rated), not a random or complete read, because the provider caps each sort order at 60 and offers no continuation; review-pattern signals computed on them describe that selection only. Customer accounts and owner replies are allegations and responses, not adjudicated findings.

   Source: Google Maps listing: 4.9 stars, 780 reviews (feature ID 0x864e6f5361480331:0xfca252a85336ec5d; place ID ChIJMQNIYVNvToYRXew2U6hSovw) · Google reviews read: 60 newest and 60 lowest-rated · Company website: “4.9 ★★★★★ 700+ Google Reviews” · as of Oct 9, 2026

9. ON RECORD

   Texas's carrier record shows active cargo and primary insurance filings, with the certificate active through September 14, 2028

   Texas's official carrier record for USDOT 4403568 shows active certificate 010421078 through September 14, 2028. Its insurance table lists active cargo coverage of $10,000 with Century Surety, effective June 13, 2026, and active primary coverage of $300,000 with Progressive County Mutual, effective August 27, 2026. A further primary row with the same policy number is marked Replaced; this is not evidence of a coverage lapse or additional coverage. Federal filing history could not be read because FMCSA's L&I portal required CAPTCHA verification. These public filing amounts do not by themselves establish the protection available for your particular shipment; obtain the mover's current coverage and valuation terms before booking.

   The portal shows no expiry dates for the policy rows, and these state filings are neither FMCSA L&I history nor a certificate of insurance for a particular move. No claim handling, exclusions, deductible, value adequacy or insurer financial strength was verified.

   Obtain the mover's current coverage and valuation terms before booking.

   Source: TxDMV TxMCCS certificate 010421078 and insurance policies (SMALL MOVE SAME DAY FORT WORTH LLC, USDOT 4403568) · FMCSA L&I carrier search for USDOT 4403568 (reCAPTCHA challenge; no filing history shown) · as of Oct 9, 2026

10. CHECKS OUT

    TxDMV: active certificate 010421078

    TxDMV lists an active household-goods certificate (checked 10/15/2026).

    Source: TxDMV · as of Oct 15, 2026

11. CHECKS OUT

    Texas Comptroller Franchise Tax Account Status: SMALL MOVE SAME DAY FORT WORTH LLC — “ACTIVE”

    Texas Comptroller Franchise Tax Account Status lists SMALL MOVE SAME DAY FORT WORTH LLC (0805548819) with status “ACTIVE”, formed 2024-05-20. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (MEMBER). A business registration is not a mover licence.

    Tied to this business by exact name and a named officer or agent.

    Source: Texas Comptroller Franchise Tax Account Status · as of Oct 9, 2026

What kind of company is this?

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Texas Comptroller Franchise Tax Account Status · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name

SMALL MOVE SAME DAY FORT WORTH LLC

Status

ACTIVE

Entity ID

0805548819

Formation date

May 20, 2024

Registered agent

[name withheld]

Officers

1 officer is named on the register; names and roles are in the full report.

How it was tied to this business

By the exact name and an officer or owner named on this company’s records.

Source

Texas Comptroller Franchise Tax Account Status record · retrieved Oct 9, 2026

• Limitation: Business registration is not a mover licence.
• Limitation: The Comptroller register does not print an entity-type field on this record, so entity_type is null.
• Limitation: The requested long variants exceeded the register's 50-character entity-name input limit; searches for shorter distinctive portions of those names returned no data.
• Limitation: The register displays a mailing address and a separate registered-office address; the address field uses the printed mailing address, while the registered-office address is preserved in notes.

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.

Ledger evaluated Oct 15, 2026.