Verified using official federal records
System Operational

Smooth Move People

FMCSA registrant: SMOOTH MOVE PEOPLE INC

USDOT 2097226 · FMCSA SAFER · observed

Portland, ORUSDOT 2097226MC 500220(503) 232-6099
NMB Verification
Not authorized

It cannot legally perform interstate household moves under federal rules.

3 problems · 1 concern to verify · report assembled Oct 10, 2026

What we found

Report assembled Oct 10, 2026 · Source observations are dated below
  1. CRITICAL
    No federal operating authority

    SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA. The website advertises interstate moves.

    It cannot legally perform the interstate household moves it advertises.

    Source: Captured FMCSA record · as of Oct 10, 2026

  2. PROBLEM
    Only free-mail business addresses captured on the examined pages

    smoothmovepeople@gmail.com — the examined pages did not provide a mailbox on the company's own domain (smoothmovepeople.net). Other pages or mailboxes were not ruled out.

    Source: company website · as of Oct 10, 2026

  3. PROBLEM
    8 of the 10 dated BBB reviews we read fall within 30 days (2024-11-07 to 2024-12-06); BBB shows 10 reviews in total over at least 34 months, which spread evenly would be about 0.3 per 30 days

    We read 10 reviews across BBB; one signal stands out — 8 of the 10 dated BBB reviews we read fall within 30 days (2024-11-07 to 2024-12-06); BBB shows 10 reviews in total over at least 34 months, which spread evenly would be about 0.3 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud.

    Source: BBB review — Eric P · BBB review — Christopher H · BBB review — Guy W · BBB listing · as of Oct 10, 2026

  4. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 2097226.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  5. NOTE
    Self-declared: “top rated”, “top-rated”

    “Top Rated Moving Company in Portland”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.

    Source: company website · as of Oct 10, 2026

  6. NOTE
    Follow-up on a related business: partly established

    The YouTube page identifies Smooth Move People as the uploader and describes a Portland Moving Company using the same phone number, website, and Portland address.

    No state-register or FMCSA filing, shared person, succession or rebranding statement, or other official ownership connection was verified from the permitted source; the page does not establish that the two names are separate or the same legal business.

    Ask the company what its relationship is to the other business before you book.

    Source: Portland Moving Company | Smooth Move People (503) 232-6099 (2015-03-31) · as of Oct 9, 2026

  7. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2097226 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026

  8. ON RECORD
    FMCSA investigation on record: 1 — most recent 12/20/2011 (Compliance Review)

    12/20/2011 Compliance Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 10, 2026

  9. ON RECORD
    Oregon Secretary of State Business Registry: SMOOTH MOVE PEOPLE, INC. — “ACT”

    Oregon Secretary of State Business Registry lists SMOOTH MOVE PEOPLE, INC. (305342-83), DBC with status “ACT”, formed 1992-07-22. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (PRESIDENT); [name withheld] (SECRETARY). A business registration is not a mover licence.

    Tied to this business by exact name, address and a named officer or agent.

    Source: Oregon Secretary of State Business Registry · as of Oct 9, 2026

  10. ON RECORD
    3 other businesses listed at this street address

    “All America Moving, Inc. Overridden” (web page); “All America Moving in 701 SE Woodward St, Portland, OR 97202” (web page); “ALL AMERICA MOVING” (yelp). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

    A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

    Source: All America Moving, Inc. Overridden · All America Moving in 701 SE Woodward St, Portland, OR 97202 · ALL AMERICA MOVING · as of Oct 9, 2026

  11. ON RECORD
    Every exposed BBB review and complaint record was read: 10 reviews, 1 public complaints

    Reviews 2023-12-09 to 2024-12-09. Public complaints 2025-06-25 to 2025-06-25 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  12. CHECKS OUT
    BBB rating A+ (not accredited)

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 10, 2026

  13. CHECKS OUT
    BBB rating A+ — not accredited

    BBB grades this business A+. BBB complaints: 1 complaint in the last 3 years; types: Order Issues 1; status: 1 answered. Customer reviews on BBB: 4.6/5 from 10. Source observations: rating and review count 2026-10-10T23:25:32.420131+00:00; accreditation 2026-10-10T23:25:42.697623+00:00; complaint count 2026-10-10T01:42:26.999Z.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · BBB complaints

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

17+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

4 trucks on file

Fleet size reported in federal filings.

What we checked

1 passed1 caution2 failed
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 10, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 10, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    These amounts belong to inactive federal authority dockets. They do not confirm current liability or cargo coverage. As observed Oct 10, 2026; confirm current coverage before booking.
  • Review ratings compared across sources
    Star ratings are within 0.2 stars of each other across 2 review sources, each with at least 10 reviews.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Carrier vs broker disclosure check

Review the evidence

serious concern

Full source note: Carrier vs broker disclosure check

Carrier vs broker disclosure check: serious concern

Company connections

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 10, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “Portland Moving Company”, which shares its phone number its website dials (503) 232-6099?Partially resolved

    Prompted by: https://m.youtube.com/watch?v=bqAQuE5wseY · checked Oct 9, 2026

    The YouTube page identifies Smooth Move People as the uploader and describes a Portland Moving Company using the same phone number, website, and Portland address.

    No state-register or FMCSA filing, shared person, succession or rebranding statement, or other official ownership connection was verified from the permitted source; the page does not establish that the two names are separate or the same legal business.

    • Observed fact: Portland Moving Company | Smooth Move People (503) 232-6099 · dated Mar 31, 2015 · retrieved Oct 9, 2026“http://www.SmoothMovePeople.net (503) 232-6099 Portland Moving Company Smooth Move People Very well done, you have a very good crew Smooth Move People 701 SE Woodward Street Portland OR 97202”

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 10, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 10, 2026
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
4
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
4
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
We could not verify complaints for this companyThe source details are blocked and do not provide specific complaint information. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2011-12-20 Compliance Review
Physical address
701 SE WOODWARD ST PORTLAND, OR 97202
Operating authority dockets
InactiveMC500220Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Oregon Secretary of State Business Registry · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name
SMOOTH MOVE PEOPLE, INC.
Status
ACT
Entity type
DBC
Entity ID
305342-83
Formation date
Jul 22, 1992
Registered agent
[name withheld]
Officers
2 officers are named on the register; names and roles are in the full report.
How it was tied to this business
By the exact name, the same address and an officer or owner named on this company’s records.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The interactive Advanced Business Name Search could not be submitted because of the CAPTCHA, so inactive/defaulted/revoked records could not be ruled out through that search.
  • Limitation: The official active-business dataset is limited to active businesses and does not provide a complete substitute for the all-status Advanced Business Name Search.
  • Limitation: A partial search for SMOOTH MOVE also surfaced other active entities with names such as SMOOTH MOVE MANAGEMENT, INC., SMOOTH MOVE CONCRETE PUMPING LLC, SMOOTH MOVES TRANSPORT LLC, SMOOTH MOVES SHUTTLE SERVICE LLC, and SMOOTH MOVES EQUINE. They were not included because their names are not a close ma
  • Limitation: The register search was blocked: The Oregon Secretary of State Advanced Business Name Search at https://egov.sos.state.or.us/br/pkg_web_name_srch_inq.login displayed a CAPTCHA before the interactive search could be submitted. The official Oregon active-business registration dataset search and the linked official record page were readable.
  • Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.

Reviews and complaints — every platform we check

Review report assembled Oct 10, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.4/5
★★★★★
160 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 10, 2026

Yelp
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

BBBNot accredited
A+ BBB grade · 4.6/5
★★★★★
10 platform-reported reviews · 1 complaint (3 yrs)
Complaints: Order Issues 1 · 1 answered

Listing matched to this business.

View on BBBmatched by phone + website

Profile identity checked Oct 10, 2026 · stored evidence

Rating and review count checked Oct 10, 2026 · stored evidence

Accreditation checked Oct 10, 2026 · stored evidence

Complaints checked Oct 10, 2026 · stored evidence

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Smooth Move People? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Smooth Move People? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
2 review profiles
Every contact channel on file
11 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 420 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 2097226 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 10, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 10, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 10, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 10, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 1 filing(s) for MC500220; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage; the recorded authority dockets are inactive.Oct 9, 2026View source
State business entity registerChecked — record readOregon Secretary of State Business Registry: SMOOTH MOVE PEOPLE, INC. — ACT.Oct 9, 2026View source
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 10, 2026View source
YelpChecked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026—
BBBChecked — record readbbb: listing identity confirmed by phone, website.Oct 10, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 10/10 reviews, 1/1 public complaints.Oct 9, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 49 lead(s), 3 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read4 follow-up question(s) researched; 1 concerned a page that is not a separate business; 3 remain unresolved or only partly resolved.Oct 10, 2026—

Ledger evaluated Oct 10, 2026.

How current is this report?

Report assembled Oct 10, 2026. First published Oct 12, 2026. This report pulls from 420 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

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