Carrier vs broker disclosure check
Review the evidence
serious concern
Full source note: Carrier vs broker disclosure check
Carrier vs broker disclosure check: serious concern
FMCSA registrant: SMOOTH MOVE PEOPLE INC
USDOT 2097226 · FMCSA SAFER · observed
It cannot legally perform interstate household moves under federal rules.
SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: Captured FMCSA record · as of Oct 10, 2026
smoothmovepeople@gmail.com — the examined pages did not provide a mailbox on the company's own domain (smoothmovepeople.net). Other pages or mailboxes were not ruled out.
Source: company website · as of Oct 10, 2026
We read 10 reviews across BBB; one signal stands out — 8 of the 10 dated BBB reviews we read fall within 30 days (2024-11-07 to 2024-12-06); BBB shows 10 reviews in total over at least 34 months, which spread evenly would be about 0.3 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud.
Source: BBB review — Eric P · BBB review — Christopher H · BBB review — Guy W · BBB listing · as of Oct 10, 2026
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 2097226.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
“Top Rated Moving Company in Portland”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 10, 2026
The YouTube page identifies Smooth Move People as the uploader and describes a Portland Moving Company using the same phone number, website, and Portland address.
No state-register or FMCSA filing, shared person, succession or rebranding statement, or other official ownership connection was verified from the permitted source; the page does not establish that the two names are separate or the same legal business.
Ask the company what its relationship is to the other business before you book.
Source: Portland Moving Company | Smooth Move People (503) 232-6099 (2015-03-31) · as of Oct 9, 2026
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2097226 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026
12/20/2011 Compliance Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 10, 2026
Oregon Secretary of State Business Registry lists SMOOTH MOVE PEOPLE, INC. (305342-83), DBC with status “ACT”, formed 1992-07-22. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (PRESIDENT); [name withheld] (SECRETARY). A business registration is not a mover licence.
Tied to this business by exact name, address and a named officer or agent.
Source: Oregon Secretary of State Business Registry · as of Oct 9, 2026
“All America Moving, Inc. Overridden” (web page); “All America Moving in 701 SE Woodward St, Portland, OR 97202” (web page); “ALL AMERICA MOVING” (yelp). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Source: All America Moving, Inc. Overridden · All America Moving in 701 SE Woodward St, Portland, OR 97202 · ALL AMERICA MOVING · as of Oct 9, 2026
Reviews 2023-12-09 to 2024-12-09. Public complaints 2025-06-25 to 2025-06-25 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 10, 2026
BBB grades this business A+. BBB complaints: 1 complaint in the last 3 years; types: Order Issues 1; status: 1 answered. Customer reviews on BBB: 4.6/5 from 10. Source observations: rating and review count 2026-10-10T23:25:32.420131+00:00; accreditation 2026-10-10T23:25:42.697623+00:00; complaint count 2026-10-10T01:42:26.999Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · BBB complaints
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
serious concern
Carrier vs broker disclosure check: serious concern
Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Each question below was checked against further sources on Oct 10, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
Prompted by: https://m.youtube.com/watch?v=bqAQuE5wseY · checked Oct 9, 2026
The YouTube page identifies Smooth Move People as the uploader and describes a Portland Moving Company using the same phone number, website, and Portland address.
No state-register or FMCSA filing, shared person, succession or rebranding statement, or other official ownership connection was verified from the permitted source; the page does not establish that the two names are separate or the same legal business.
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.
Oregon Secretary of State Business Registry · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 10, 2026
Source checked Oct 10, 2026
Listing matched to this business.
Profile identity checked Oct 10, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Accreditation checked Oct 10, 2026 · stored evidence
Complaints checked Oct 10, 2026 · stored evidence
Source checked Oct 10, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Smooth Move People? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Smooth Move People? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 2097226 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 10, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 10, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 10, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 10, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 1 filing(s) for MC500220; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage; the recorded authority dockets are inactive. | Oct 9, 2026 | View source |
| State business entity register | Checked — record readOregon Secretary of State Business Registry: SMOOTH MOVE PEOPLE, INC. — ACT. | Oct 9, 2026 | View source |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 9, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 10, 2026 | View source | |
| Yelp | Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | — |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 10, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 10/10 reviews, 1/1 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 49 lead(s), 3 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read4 follow-up question(s) researched; 1 concerned a page that is not a separate business; 3 remain unresolved or only partly resolved. | Oct 10, 2026 | — |
Ledger evaluated Oct 10, 2026.
Report assembled Oct 10, 2026. First published Oct 12, 2026. This report pulls from 420 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?