3 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 3 (registry data as of 09/25/2026). Categories: Claim Settlement 2, Shipment Documents 1, Estimates/Final Charges 1, Pickup and Delivery 1, Loss and Damage 1. Separately, the registry reports a fleet snapshot of 3 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
8 of the 24 dated Trustpilot reviews we read fall within 30 days (2024-05-04 to 2024-05-24); Trustpilot shows 58 reviews in total over at least 53 months, which spread evenly would be about 1.1 per 30 days
We read 47 reviews across Yelp, BBB and Trustpilot; one signal stands out — 8 of the 24 dated Trustpilot reviews we read fall within 30 days (2024-05-04 to 2024-05-24); Trustpilot shows 58 reviews in total over at least 53 months, which spread evenly would be about 1.1 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud.
Another business, “Moving Company Los Angeles Safe Organized Sound”, shares the phone number this company’s website actually dials, (909) 443-0004 (also printed on its site)
A web page for “Moving Company Los Angeles Safe Organized Sound” shows the phone number this company’s website actually dials, (909) 443-0004 (also printed on its site) and this company’s website domain sosmovingla.net. Excerpt: “... Beach, CA · Pasadena, CA · Culver City, CA · Santa Monica… Details. sosmovingla.net/?utm_source=facebook&utm_me... Links. sosmovingla_net. (909) 443-0004.”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Moving Company Los Angeles Safe Organized Sound” and make sure the name on your contract is the company you expect.
Website and federal records list different addresses
Website (observed 2026-10-13T03:20:37.451Z): 5530 Jillson Street, Los Angeles, CA 90040. FMCSA physical address (observed 2026-10-14T06:23:45.436Z): 5890 SHEILA ST, COMMERCE, CA 90040. FMCSA mailing address: 7671 E MOONRIDGE LN, ANAHEIM, CA 92808.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
California Secretary of State bizfile Online could not be checked in this report
The register could not be read. Business registration is not a mover licence. No company-name search was actually submitted on the official register, so no matches can be confirmed or ruled out. The CAPTCHA/security-check page prevented access to the search form, result list, record pages, pagination, and entity details. Because no result list was accessible, the requested separate searches for SOS Moving and Storage LLC, SOS MOVING LLC, SOS Moving Company, SOS Moving & Storage, and suffix-free/partial variants could not be performed. The register search was blocked: An Imperva security check with an hCaptcha "I am human" challenge blocked access to the official California Secretary of State bizfile Online business search before any search could be submitted or results read.
ON RECORD
Every exposed BBB review and complaint record was read: 14 reviews, 3 public complaints
Reviews 2024-08-20 to 2026-08-26. Public complaints 2024-08-13 to 2026-07-09 (BBB status counts: 3 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
BBB complaints: 3 complaints in the last 3 years; types: Order Issues 1, Sales and Advertising Issues 1, Service or Repair Issues 1; status: 3 answered.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
Oct 14, 2026MEDIUM1 new consumer complaint filed with FMCSA (2 → 3 in the last four years).
Oct 1, 2026MEDIUMNew operating authority on record: MC1153871 Motor Carrier of Household Goods — Active.
Sep 2, 2026INFOFleet on record now 1 power unit(s), 2 driver(s). (3 units / 3 drivers → 1 units / 2 drivers)
What kind of company is this?
Carrier
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
Interstate HHG carrier authority
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
5+ years online
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
1 truck on file
Fleet size reported in federal filings.
What we checked
4 passed2 caution1 failed
Federal operating authority (FMCSA)
Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
State household-goods licence
California Bureau of Household Goods and Services (BHGS) lists an active certificate 192140 (checked Oct 14, 2026).
Federal BIPD insurance filing (dated record)
On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
Cancelled or revoked insurance filings on record
5 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (BIPD cancelled 2024-07-29, next filing effective 2024-07-31). For 4 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 7 filing records for these 6 filings; 1 later record on filings that had already ended is listed but not counted. FMCSA’s authority history also records 6 involuntary revocation actions (served 2025-07-08, disposition DISCONTINUED REVOCATION decided 2025-07-25; served 2025-07-07, disposition DISCONTINUED REVOCATION decided 2025-07-24; served 2024-07-08, disposition DISCONTINUED REVOCATION decided 2024-08-01; served 2024-07-02, disposition DISCONTINUED REVOCATION decided 2024-08-01; served 2024-04-05, disposition DISCONTINUED REVOCATION decided 2024-04-16; served 2024-03-06, disposition DISCONTINUED REVOCATION decided 2024-03-26). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
Review ratings compared across sources
Star ratings differ by 1.1 stars across Google, Yelp, BBB, Trustpilot. Read reviews on each platform before relying on any single rating.
Address and operating-location evidence
Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Concern — verify before booking
Another business, “Moving Company Los Angeles Safe Organized Sound”, shares the phone number this company’s website actually dials, (909) 443-0004 (also printed on its site)
Lead — identity not established
A web page for “Moving Company Los Angeles Safe Organized Sound” shows the phone number this company’s website actually dials, (909) 443-0004 (also printed on its site) and this company’s website domain sosmovingla.net. Excerpt: “... Beach, CA · Pasadena, CA · Culver City, CA · Santa Monica… Details. sosmovingla.net/?utm_source=facebook&utm_me... Links. sosmovingla_net. (909) 443-0004.”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “Moving Company Los Angeles Safe Organized Sound” and make sure the name on your contract is the company you expect.
Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
Moving Company Los Angeles Safe Organized Sound
Listed on Facebook · observed Oct 9, 2026
Moving Company Los Angeles Safe Organized Sound shares phone (909) 443-0004 with this company’s website call button; and shares the website domain sosmovingla.net with this company.
Shared identifier confirmed; corporate relationship not verified.
Each question below was checked against further sources on Oct 13, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
What is the relationship between this company and “Moving Company Los Angeles Safe Organized Sound”, which shares its phone number its website dials (909) 443-0004 and website domain sosmovingla.net?Unresolved
Prompted by: https://www.facebook.com/sosmoving.net/ · checked Oct 9, 2026
The permitted Facebook page could not be read, so the cited sources establish no relationship between the businesses.
The Facebook URL was inaccessible to the permitted retrieval tool, and no other sources were allowed; therefore the shared phone number, website domain, official filings, people, addresses, and any succession or rebranding statements remain unverified.
FMCSA regulatory snapshot
Authority statusWhat does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Interstate HHG carrier authorityWhat does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
TrucksWhat does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
DriversWhat does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
2
Insurance status
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Safety ratingWhat does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNo specific complaint details or counts available on the source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.Claim Settlement (2)Shipment Documents (1)Estimates/Final Charges (1)Pickup and Delivery (1)Loss and Damage (1)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Oct 14, 2026.
California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
California Secretary of State bizfile Online was not available when checked on Oct 9, 2026. Registration status is unverified.
Limitation: Business registration is not a mover licence.
Limitation: No company-name search was actually submitted on the official register, so no matches can be confirmed or ruled out.
Limitation: The CAPTCHA/security-check page prevented access to the search form, result list, record pages, pagination, and entity details.
Limitation: Because no result list was accessible, the requested separate searches for SOS Moving and Storage LLC, SOS MOVING LLC, SOS Moving Company, SOS Moving & Storage, and suffix-free/partial variants could not be performed.
Limitation: The register search was blocked: An Imperva security check with an hCaptcha "I am human" challenge blocked access to the official California Secretary of State bizfile Online business search before any search could be submitted or results read.
Reviews and complaints — every platform we check
Review report assembled Oct 13, 2026
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with SOS Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at SOS Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
11 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
4 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
9 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 812 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.
Source
Status
Date
Link
Company identity
Checked — record readFederal registration USDOT 3398018 corroborated (the USDOT number its website prints, matched to this business).
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Company website
Checked — record read6 page(s) of the company website read.
Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 3398018 (MC1153871); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 6 insurance filings from 7 filing records (1 replaced, 5 cancelled); of the 5 cancelled filings, 4 had a filing of the same coverage in effect on the cancellation date and 1 had none; 1 later termination record on filings that had already ended, not counted again; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 8 authority actions, including 6 involuntary revocation actions (6 discontinued); 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 4 filing(s) for MC1153871; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.
Checked — record read6 identifier search(es) without the company name; 46 lead(s), 1 under another name.
Oct 9, 2026
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Related entities
Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.
Oct 9, 2026
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Follow-up on unresolved leads
Checked — record read3 follow-up question(s) researched; 3 remain unresolved or only partly resolved.
Oct 13, 2026
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Ledger evaluated Oct 14, 2026.
How current is this report?
Report assembled Oct 14, 2026. First published Sep 3, 2026. This report pulls from 812 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
