Verified using official federal records
System Operational

Southwest Movers

Legal name: SOUTH WEST MOVERS LLC

San Jose, CAUSDOT 1922488MC 687853(800) 562-1084
NMB Verification
Serious problems on the record

A same-brand business in phoenix, AZ is rated F by BBB (started 7/1/2008)

1 problem found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. SERIOUS
    A same-brand business in phoenix, AZ is rated F by BBB (started 7/1/2008)

    “Southwest Movers”. Failure to have a required competency license Alerts: 2 alert(s)

    A brand that failed licensing checks in one state and reappears in another is the pattern NMB exists to expose. Ask the company directly whether this is the same operation.

    Source: BBB profile · as of Sep 3, 2026

  2. NOTE
    Self-declared: “top-rated”

    “ngs without causing any damage to any of it. At Southwest Movers, our top-rated moving service, ensures a seamless reloc”. No source is given for any of these claims.

    Source: company website · as of Sep 3, 2026

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1922488 in the last four years (registry data as of 07/31/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026

  4. ON RECORD
    Owner of record: JOE HAIM NAGLI (MEMBER MANAGER)

    Company official(s) on the FMCSA registration for USDOT 1922488, SOUTH WEST MOVERS LLC.

    Source: MOTUS · as of Sep 3, 2026

  5. CHECKS OUT
    Active federal household-goods authority (MC-687853)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: SAFER snapshot · MOTUS · as of Sep 3, 2026

What kind of company is this?

Carrier

Hauls goods under its own federal authority. The company you hire is the company that moves you.

Interstate household moves

Federally authorized to move household goods across state lines.

14+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

4 trucks on file

Fleet size reported in federal filings.

What we checked

4 passed3 failed
  • Federally licensed (FMCSA)
    Active federal authority on file with FMCSA (USDOT 1922488).
  • Authorized to move household goods
    FMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
  • State household-goods licence
    Not checked for this profile.
  • Insurance currently on file
    On-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
  • Listed city matches federal records
    This business advertises as based in San Jose, but federal and state regulatory records list its physical address in Round Rock.
  • Operates under a single brand name
    No alternate marketing brand names found on the company website.
  • Claimed fleet size matches verified records
    Website says 20 trucks but FMCSA SAFER (power units) shows 4 power units (FMCSA), about 5× the verified value.
  • Claimed employee count matches verified records
    Website says 50+ employees but FMCSA SAFER (drivers) shows 4 drivers (FMCSA), about 13× the verified value.

Other concerns we want to surface

  • 4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
  • State licensing still unverified
  • Address legitimacy check: serious concern

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
Carrier operation
Interstate
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
Yes
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
4
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
4
Insurance status
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
1000 HERITAGE CENTER CIR, ROUND ROCK, TX 78664
Operating authority dockets
ActiveMC687853Motor Carrier of Property (Except Household Goods)
ActiveMC687853Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
Could not read
Google Maps answered with a list of businesses rather than this one. Google ratings are read through Google’s licensed Places API, which is not yet connected.
Yelp
4.5/5
★★★★★
115 reviews
View on Yelppossible match — verify
BBB
No listing found
Searched BBB for “Southwest Movers” in San Jose, CA; no profile matched.
Trustpilot
No listing found
No Trustpilot page exists for swmovers.net.

What the reviews show

0 reviews read
No reviews could be read on any platform; nothing to assess.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Southwest Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Southwest Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance, bond, and authority filings on record
Their claims vs. what we verified
4 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
7 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 278 evidence records
How current is this report?

Last refreshed Sep 2, 2026. First published Sep 2, 2026. This report pulls from 278 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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