Southbay Moving Systems

1. PROBLEM

   1 consumer complaint filed with FMCSA in the last four years

   FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 1, Pickup and Delivery 1, Deceptive Business Practices 1. Separately, the registry reports a fleet snapshot of 8 trucks, 4 tractors, 12 trailers; this does not measure moves completed during the complaint period.

   Some of these complaints were filed under "deceptive business practices".

   Source: FMCSA Protect Your Move — complaint history · as of Oct 9, 2026

2. NOTE

   FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority

   Protect Your Move (registry data as of 09/25/2026): "SOUTHBAY MOVING SYSTEMS (U.S. DOT# 2967929) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC1213784 Motor Carrier of Household Goods — Active; MC1213784 Motor Carrier of Property (Except Household Goods) — Inactive).

   Check the dated FMCSA records before relying on this authority category.

   Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 9, 2026

3. ON RECORD

   Also listed as “Aijeleth Consulting” in Lake Elsinore, CA

   BBB: “Aijeleth Consulting” — BBB rating A+, not accredited, started 2009-01-01. Linked by: BBB: phone (866) 462-3443 on both records.

   Source: BBB profile — Aijeleth Consulting · as of Oct 9, 2026

4. ON RECORD

   BBB rating NR — not accredited

   BBB grades this business NR. BBB complaints: 1 complaint in the last 3 years (1 closed in the last 12 months); types: Delivery Issues 1; status: 1 resolved. Source observations: accreditation 2026-10-09T05:23:16.694Z; complaint count 2026-10-09T05:23:16.694Z; rating and review count 2026-10-09T05:23:16.694Z.

   A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

   Source: BBB profile · BBB complaints

5. ON RECORD

   California Secretary of State bizfile Online could not be checked in this report

   The register could not be read. Business registration is not a mover licence. The official register's search interface did not load, so the supplied legal names and DBA name could not be searched separately. No result list, pagination controls, entity records, statuses, entity IDs, entity types, dates, agents, officers, addresses, source dates, or record URLs could be confirmed. Because the search was not performed, an empty matches array does not mean that the official register contains no matching entities. The register search was blocked: The official California Secretary of State bizfile Online business search was blocked before the search interface loaded by an Incapsula security challenge (Request unsuccessful; Incapsula incident ID 1024000100761490501-461433870256964277) at https://bizfileonline.sos.ca.gov/search/business. No search could be submitted and no results or record pages could be read.

6. ON RECORD

   1 other business listed at this street address

   “California Movers” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

   A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

   Source: California Movers · as of Oct 9, 2026

7. ON RECORD

   Follow-up: a page first read as another business lists this company itself

   The permitted BBB profile verifies that Aijeleth Consulting lists 866-462-3443 as an additional phone number and records the business as started on 2009-01-01, but it does not establish a relationship with Southbay Moving Systems.

   The permitted page does not verify Southbay Moving Systems' use of the number, any state-register or FMCSA filing, shared people, addresses, websites, or consumer statements about succession or rebranding; the BBB also says it does not verify information provided by third parties.

   Source: Aijeleth Consulting | BBB Business Profile · as of Oct 9, 2026

8. ON RECORD

   Every exposed BBB review and complaint record was read: 0 reviews, 1 public complaints

   BBB exposes no reviews. Public complaints 2025-10-22 to 2025-10-22 (BBB status counts: 1 resolved; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

   Source: BBB profile · BBB complaints · as of Oct 9, 2026

9. CHECKS OUT

   Active federal household-goods authority (MC-1213784)

   FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.

   Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

• Oct 3, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods). (AUTHORIZED FOR: Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods) → AUTHORIZED FOR: Motor Carrier of Household Goods)
• Oct 3, 2026CRITICALMC1213784 Motor Carrier of Property (Except Household Goods): Active → Inactive.
• Oct 2, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods)). (AUTHORIZED FOR: Motor Carrier of Household Goods → AUTHORIZED FOR: Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods))
• Oct 2, 2026RESTOREDMC1213784 Motor Carrier of Property (Except Household Goods): Inactive → Active.
• Oct 1, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods). (AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods → AUTHORIZED FOR: Motor Carrier of Household Goods)
• Oct 1, 2026MEDIUMNew operating authority on record: MC1213784 Motor Carrier of Household Goods — Active.
• Oct 1, 2026MEDIUMNew operating authority on record: MC1213784 Motor Carrier of Property (Except Household Goods) — Inactive.

What kind of company is this?

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

• Limitation: Business registration is not a mover licence.
• Limitation: The official register's search interface did not load, so the supplied legal names and DBA name could not be searched separately.
• Limitation: No result list, pagination controls, entity records, statuses, entity IDs, entity types, dates, agents, officers, addresses, source dates, or record URLs could be confirmed.
• Limitation: Because the search was not performed, an empty matches array does not mean that the official register contains no matching entities.
• Limitation: The register search was blocked: The official California Secretary of State bizfile Online business search was blocked before the search interface loaded by an Incapsula security challenge (Request unsuccessful; Incapsula incident ID 1024000100761490501-461433870256964277) at https://bizfileonline.sos.ca.gov/search/business. No search could be submitted and no results or record pages could be read.

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: FMCSA insurance filings not yet checked.

Ledger evaluated Oct 9, 2026.