Verified using official federal records
System Operational

Stella Moving & Delivery

San Diego, CA(619) 573-1700
NMB Verification
Problems found

Says “licensed and insured” — prints no licence number

1 problem · report assembled Oct 9, 2026

What we found

Report assembled Oct 9, 2026 · Source observations are dated below
  1. PROBLEM
    Says “licensed and insured” — prints no licence number

    “As a licensed, bonded, and insured moving company, Stella Moving & Delivery prioritizes professionalism, safety, and careful handling throug”. No USDOT, MC or state licence number appears anywhere in the site text we read.

    A licence claim with no number is unverifiable.

    Source: company website · as of Oct 9, 2026

  2. ON RECORD
    Identified by its own website — no USDOT number displayed

    We read 6 pages of stellamoving.com. The site prints phone (619) 573-1700 and describes its own moving services, advertises local moves, advertises long-distance moves, states it is licensed and insured. No USDOT or MC number appears on it. A name search of the free federal registries (SAFER, MOTUS) returned 16 registrations; the 4 closest by name were compared with this business's phone, email, and name and city, and none matched. The other 12 were not compared.

    Local moves within CA do not need federal operating authority; the state licence line on this page says what the state register shows.

    Source: company website · as of Oct 9, 2026

  3. ON RECORD
    California Secretary of State bizfile Online could not be checked in this report

    The register could not be read. Business registration is not a mover licence. Could not submit searches for 'Stella Moving & Delivery', 'WCBRB Inc', or suffix-free variants. Could not read any official register result or record page, so no entity details could be confirmed. The register search was blocked: An Imperva security check with an hCaptcha checkbox ('I am human') blocked access to https://bizfileonline.sos.ca.gov/search/business before the business-entity search could be submitted or any results read.

  4. ON RECORD
    Every exposed BBB review and complaint record was read: 0 reviews, 0 public complaints

    BBB exposes no reviews. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  5. CHECKS OUT
    BBB rating A+ (accredited)

    BBB grades this business A+. No BBB complaints in the last 3 years. Source observations: accreditation 2026-10-09T04:24:59.841Z; complaint count 2026-10-09T04:24:59.841Z; rating and review count 2026-10-09T04:24:59.841Z.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · BBB complaints

What kind of company is this?

5+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

What we checked

  • Federal operating authority (FMCSA)
    Authority not determined. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    We have not been able to confirm interstate household-goods carrier authority. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Sep 2, 2026). This is a gap in our check, not a finding about the company.
  • Federal insurance status
    No federal registration was matched to this company, so no federal insurance filing could be read. This is a verification gap, not a finding that the company is uninsured.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Authority not determined
Carrier operation
—
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not determined
Operating status
—
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
—
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
—
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companyThe source details regarding complaint references for this company are blocked and not visible. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
Physical address
—

State household-goods licence

In-state moves are governed by the state, not the FMCSA. We tried to read California Bureau of Household Goods and Services (BHGS) on Sep 2, 2026.

We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (last attempt Sep 2, 2026). This is a gap in our check, not a finding about the company.

State business entity record

California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

California Secretary of State bizfile Online was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: Could not submit searches for 'Stella Moving & Delivery', 'WCBRB Inc', or suffix-free variants.
  • Limitation: Could not read any official register result or record page, so no entity details could be confirmed.
  • Limitation: The register search was blocked: An Imperva security check with an hCaptcha checkbox ('I am human') blocked access to https://bizfileonline.sos.ca.gov/search/business before the business-entity search could be submitted or any results read.

Reviews and complaints — every platform we check

Review report assembled Oct 9, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.9/5
★★★★★
review count not shown when checked

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 9, 2026

Yelp
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 9, 2026

BBBAccredited
A+ BBB grade
0 platform-reported reviews · 0 complaints (3 yrs), 0 in 12 mo

Listing matched to this business.

View on BBBmatched by website

Profile identity checked Oct 9, 2026 · stored evidence

Accreditation checked Oct 9, 2026 · stored evidence

Complaints checked Oct 9, 2026 · stored evidence

Rating and review count checked Oct 9, 2026 · stored evidence

Trustpilot
Could not read
The source was not available at the recorded check time.

Source checked Oct 9, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Stella Moving & Delivery? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Stella Moving & Delivery? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Owners, officers & related businesses
1 sourced name entry; names may refer to the same person (BBB business profile)
Every review profile we found
2 review profiles
Every contact channel on file
15 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 283 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 10 of 13 applicable sources. Not available when checked: State business entity register, State mover licence, Trustpilot.

SourceStatusDateLink
Company identityChecked — record readIdentified by its own moving-company website; no federal registration resolved.——
Company websiteChecked — record read6 page(s) of the company website read.Oct 9, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — no match in the recorded scopeFederal registries searched by name, phone and email; no registration matched.——
FMCSA complaint historyNot applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers.——
FMCSA safety record (SMS)Not applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers.——
FMCSA insurance filingsNot applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers.——
State business entity registerNot available when checkedCalifornia Secretary of State bizfile Online: blocked.Oct 9, 2026—
State mover licenceNot available when checkedCalifornia Bureau of Household Goods and Services (BHGS): the source was unavailable.Sep 2, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 9, 2026View source
YelpChecked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.Oct 9, 2026—
BBBChecked — record readbbb: listing identity confirmed by website.Oct 9, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 0/0 reviews, 0/0 public complaints.Oct 9, 2026View source
TrustpilotNot available when checkedtrustpilot: Trustpilot was not available when checked..Oct 9, 2026—
Phone, address and identifier searchChecked — record read5 identifier search(es) without the company name; 36 lead(s), 10 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 concerned a page that is not a separate business; 0 remain unresolved or only partly resolved.Oct 9, 2026—

Ledger evaluated Oct 9, 2026.

How current is this report?

Report assembled Oct 9, 2026. First published Oct 12, 2026. This report pulls from 283 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?