Stewart Moving & Storage
Ratings disagree sharply between platforms
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMRatings disagree sharply between platforms
BBB 5.0★ (382 reviews) vs Yelp 1.9★ (29 reviews): a 3.1-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Yelp listing · BBB listing · Trustpilot listing · as of Sep 3, 2026
- PROBLEM
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/03/2026 and found no certificate under this name or USDOT 1194537.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTEA “call” button labelled (919) 781-5994 actually dials (919) 675-2950
14 phone numbers in use on the site: (888) 566-9737, (804) 752-5992, (904) 783-0715, (850) 484-3700, (919) 675-2950, (910) 435-3161, (757) 393-2200, (410) 646-0600, (813) 510-1115, (302) 480-9310, (919) 781-5994, (804) 258-6877, (804) 377-1700, (804) 485-2439.
Source: page · as of Sep 3, 2026
- NOTESelf-declared: “award winning”, “best movers”
“D Long-Distance Movers Baltimore MD Movers In Baltimore MD Contact Us Award Winning Moving Company We've unpacked the se”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1194537 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 09/21/2022 (Non-Ratable Review)
09/21/2022 Non-Ratable Review; 02/26/2021 Non-Ratable Review; 10/16/2019 Non-Ratable Review; 02/20/2018 Non-Ratable Review; 03/23/2015 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: FINCHER, NICHOLAS ALEXANDER (VICE PRESIDENT), STEWART, DEBBIE (TREASURER)
Company official(s) on the FMCSA registration for USDOT 1194537, THE WES STEWART CORPORATION.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Midlothian, VA and Jacksonville, FL: “Tanner Van LinesTanner International ForwardingThe Wes Stewart Corporation” / “Academy Moving & Storage Inc.Arpin of Jacksonville”
BBB: “Stewart Moving & Storage” — BBB rating A+, Customer Reviews are not used in the calculation of the BBB Letter Grade Rating, started 1/1/1994. BBB: “Stewart Moving And Storage” — BBB rating A+, Customer Reviews are not used in the calculation of the BBB Letter Grade Rating, started 1/1/1994. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (888) 566-9737 on both records; BBB: phone (302) 480-9310 on both records; BBB: phone (804) 752-5992 on both records; BBB: phone (904) 783-0715 on both records; BBB: phone (850) 484-3700 on both records; BBB: phone (919) 675-2950 on both records; BBB: phone (910) 435-3161 on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Stewart Moving & Storage · BBB profile — Stewart Moving And Storage · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (FF-14470, MC-531584)
FMCSA: ACTIVE; authorized for Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods); insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: types: Product Issues 1; status: 1 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Stewart Moving & Storage / Tanner Van LinesTanner International ForwardingThe Wes Stewart Corporation / Stewart Moving And StorageMidlothian, VA · Jacksonville, FLON RECORDlink strength: strong
- BBB — Stewart Moving & Storage: BBB rating A+ · Customer Reviews are not used in the calculation of the BBB Letter Grade Rating · started 1/1/1994
- BBB — Stewart Moving And Storage: BBB rating A+ · Customer Reviews are not used in the calculation of the BBB Letter Grade Rating · started 1/1/1994
How we linked them: BBB: phone (888) 566-9737 on both records · BBB: phone (302) 480-9310 on both records · BBB: phone (804) 752-5992 on both records · BBB: phone (904) 783-0715 on both records · BBB: phone (850) 484-3700 on both records · BBB: phone (919) 675-2950 on both records · BBB: phone (910) 435-3161 on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 28, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods)). (AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); Broker of Household Goods → AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods))
- Aug 27, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); Broker of Household Goods). (AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods) → AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); Broker of Household Goods)
- Aug 21, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods)). (AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods → AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods))
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods). (AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods) → AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Property (Except Household Goods); Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods)
What kind of company is this?
Registered as both. Even with its own trucks, it can legally hand your move to a different company. Confirm in writing who actually performs your move.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1194537).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 3, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileFederal requirement is $750,000 but $0 is on file with FMCSA. Operating without the required insurance is a federal violation.
- Reviews are consistent across sourcesStar ratings vary by 3.1 stars across Google, Yelp, BBB. Read the actual reviews before deciding.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsWebsite says Over 80 years of experience but BBB business profile shows 32 years (since 1/1/1994), about 2.5× the verified value.
- Claimed fleet size matches verified recordsWebsite says 125+ trucks but FMCSA SAFER (power units) shows 95 power units (FMCSA), about 1.3× the verified value.
- Claimed employee count matches verified recordsWebsite says 200+ employees but FMCSA SAFER (drivers) shows 71 drivers (FMCSA), about 2.8× the verified value.
Other concerns we want to surface
- •4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Freight Forwarder of Household Goods, Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; Broker of Property (Except Household Goods)
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 95
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 71
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation (details available through provided link)
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2022-09-21 Non-Ratable Review; 2021-02-26 Non-Ratable Review; 2019-10-16 Non-Ratable Review; 2018-02-20 Non-Ratable Review; 2015-03-23 Non-Ratable Review
- Physical address
- 14200 JUSTICE ROAD, MIDLOTHIAN, VA 23113
- Operating authority dockets
- ActiveFF14470Freight Forwarder of Household GoodsActiveMC531584Broker of Property (Except Household Goods)ActiveMC531584Motor Carrier of Property (Except Household Goods)ActiveMC531584Motor Carrier of Household GoodsActiveMC531584Broker of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
10 reviews read across BBB- NOTABLEBBB 5.0★ (382 reviews) vs Yelp 1.9★ (29 reviews): a 3.1-star gap between platforms (all platforms, n=411)
- INFOThe 10 dated BBB reviews we read span 27 days (2026-08-06 to 2026-09-01); the 5 closest together fall within 3 days (BBB, n=10)
- INFO100% of the reviews we read are 1★ or 5★ (n=10; 10 five-star, 0 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
- INFOYelp rating 1.9★ from 29 reviews (Yelp, n=29)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Stewart Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Stewart Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 571 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?