STI Moving & Storage
FMCSA registrant: STI MOVING & STORAGE INC
USDOT 1308599 · FMCSA SAFER · observed
4 consumer complaints filed with FMCSA in the last four years — 3 for holding goods hostage
What we found
Report assembled Oct 1, 2026 · Source observations are dated below- SERIOUS4 consumer complaints filed with FMCSA in the last four years — 3 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 1 · 2025: 1 · 2026: 2 (registry data as of 08/28/2026). Categories: Hostage Goods 3, Pickup and Delivery 2, Loss and Damage 2, Claim Settlement 2, Shipment Documents 1. Separately, the registry reports a fleet snapshot of 10 trucks, 5 tractors, 6 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 1, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 07/26/2011 (Non-Ratable Review)
07/26/2011 Non-Ratable Review; 08/30/2010 Non-Ratable Review; 05/18/2010 Non-Ratable Review; 03/12/2009 Compliance Review; 05/07/2008 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 1, 2026
- ON RECORDAlso listed as “STI Movers Phoenix” in Glendale, AZ
BBB: “STI Movers Phoenix” — BBB rating A+, not accredited, started 8/24/2004. Linked by: BBB: phone (888) 449-1223 on both records; BBB: [name withheld] — the same name as [name withheld]; BBB: name “STI Moving & Storage Inc” appears on both records.
Source: BBB profile — STI Movers Phoenix · as of Oct 1, 2026
- CHECKS OUTActive federal household-goods authority (MC-507359)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 1, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: types: Service or Repair Issues 1; status: 1 answered.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
Related listings and locations
The relationship is stated separately for each listing. A shared brand or website alone does not verify an agency relationship. Another location's reviews, fleet, authority and adverse records do not automatically apply to this company.
- STI Movers Phoenix / STI Moving & Storage IncGlendale, AZON RECORDlink strength: strongLinked operator record
- BBB — STI Movers Phoenix: BBB rating A+ · not accredited · started 8/24/2004
How we linked them: BBB: phone (888) 449-1223 on both records · BBB: Mr. Sasha Cincar — the same name as SASHA CINCAR · BBB: name “STI Moving & Storage Inc” appears on both records
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC507359 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 1, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceNot checked for this profile.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 1, 2026; confirm current coverage before booking.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 1, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 1, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 15
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 10
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 4 consumer complaints on fileBy year: 2023: 1 · 2025: 1 · 2026: 2 · registry data as of Aug 28, 2026 · FMCSA complaint historyHostage Goods (3)Pickup and Delivery (2)Loss and Damage (2)Claim Settlement (2)Shipment Documents (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2011-07-26 Non-Ratable Review; 2010-08-30 Non-Ratable Review; 2010-05-18 Non-Ratable Review; 2009-03-12 Compliance Review; 2008-05-07 Non-Ratable Review
- Physical address
- 7400 NILES CENTER RD, SKOKIE, IL 60077
- Operating authority dockets
- ActiveMC507359Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Source checked Sep 3, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with STI Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at STI Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Information NMB could not verify
- • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
Report assembled Oct 1, 2026. First published Sep 2, 2026. This report pulls from 480 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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