Verified using official federal records
System Operational

Storage Scholars

FMCSA registrant: STORAGE SCHOLARS LLC

USDOT 4067000 · FMCSA SAFER · observed

Winston Salem, NCUSDOT 4067000MC 1544271(336) 815-0100
NMB Verification
Problems found

Review claim on the website could not be verified

2 problems · 1 concern to verify · 1 address caution · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. PROBLEM
    Review claim on the website could not be verified

    The website claims 4.8★ from 3500 reviews, but we could not establish its corresponding platform listing; the most any of the four platforms we check shows is 1077 reviews (Google) — more than twice as many claimed as any of them shows Rating and review count observations: google: 2026-10-14T02:37:06.593Z; yelp: 2026-10-14T02:37:06.593Z; bbb: 2026-10-14T08:01:03.124859+00:00; trustpilot: 2026-10-14T02:37:06.593Z.

    Source: company website · Google listing · Yelp listing · BBB listing

  2. PROBLEM
    Yelp: 2.3★ from 61 reviews

    Yelp rating 2.3/5.

    Source: Yelp listing · as of Oct 14, 2026

  3. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-10-14T02:36:53.738Z): 123 Waverly Pl., Boston, MA 02135. FMCSA physical address (observed 2026-10-14T02:36:54.343Z): 500 WEST FIFTH STREET SUITE 400, WINSTON SALEM, NC 27101. FMCSA mailing address: 300 EAST RIVERSIDE DRIVEAPT608, AUSTIN, TX 78704.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 14, 2026

  4. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 4067000.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  5. NOTE
    BBB: 1.14★ from only 7 reviews

    BBB rating 1.14/5, grade A, 18 complaints in 3 years. 7 reviews are too few to judge on their own; read them.

    Source: BBB listing · as of Oct 14, 2026

  6. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 4067000 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026

  7. ON RECORD
    North Carolina Secretary of State Business Registration Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. The official search form was readable, but no company-name search was actually submitted and no results were read. No searches could be completed for STORAGE SCHOLARS LLC, Storage Scholars, or the suffix-free form because the site's security verification blocked the interactive session. No record pages, entity IDs, statuses, dates, agents, officers, addresses, or as-of dates could be confirmed. The register search was blocked: Cloudflare security verification blocked access to the official North Carolina Secretary of State search in the interactive browser before a search could be submitted; the page displayed 'Performing security verification' and 'This website uses a security service to protect against malicious bots.'

  8. ON RECORD
    Every exposed BBB review and complaint record was read: 7 reviews, 18 public complaints

    Reviews 2024-08-13 to 2026-07-18. Public complaints 2024-08-15 to 2026-09-05 (BBB status counts: 17 answered, 1 resolved; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  9. CHECKS OUT
    BBB rating A (accredited)

    BBB complaints: 18 complaints in the last 3 years; types: Delivery Issues 9, Product Issues 3, Service or Repair Issues 3, Billing Issues 1, Customer Service Issues 1, Sales and Advertising Issues 1; status: 17 answered, 1 resolved. Source observations: rating and review count 2026-10-14T08:01:03.124859+00:00; accreditation 2026-10-14T08:01:12.501674+00:00; complaint count 2026-10-14T02:37:06.593Z.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile

What kind of company is this?

Broker registration; advertising needs clarification

The captured record lists a broker role, while the website suggests a carrier role. See the sourced disclosure findings and confirm who will actually perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

8+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

15 trucks on file

Fleet size reported in federal filings.

What we checked

2 passed2 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: broker. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 14, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • Federal broker authority
    The captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 14, 2026.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 14, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Cancelled or revoked insurance filing on record
    1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (SURETY cancelled 2024-06-01, next filing effective 2024-06-10). FMCSA’s files hold 2 filing records for these 1 filing; 1 replacement record dated the filing’s own effective date is listed but not counted. FMCSA’s authority history also records 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2024-05-06, effective 2024-06-10), 1 authority action with a revocation, suspension or out-of-service disposition (GRANTED served 2023-06-07, disposition REVOKED decided 2024-06-10) and 1 reinstatement (served 2025-07-25). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    BBB has only 7 reviews, too few to compare with Google's 1077; star ratings differ by 3.4 stars.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Carrier vs broker disclosure check

Review the evidence

serious concern

Full source note: Carrier vs broker disclosure check

Carrier vs broker disclosure check: serious concern

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: brokerObserved Oct 14, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
15
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
25
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNo specific complaint data available on the official source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
500 WEST FIFTH STREET SUITE 400, WINSTON SALEM, NC 27101
Operating authority dockets
ActiveMC1544271Broker of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 14, 2026.

We searched State household-goods mover registry on Oct 14, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

North Carolina Secretary of State Business Registration Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

North Carolina Secretary of State Business Registration Search was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The official search form was readable, but no company-name search was actually submitted and no results were read.
  • Limitation: No searches could be completed for STORAGE SCHOLARS LLC, Storage Scholars, or the suffix-free form because the site's security verification blocked the interactive session.
  • Limitation: No record pages, entity IDs, statuses, dates, agents, officers, addresses, or as-of dates could be confirmed.
  • Limitation: The register search was blocked: Cloudflare security verification blocked access to the official North Carolina Secretary of State search in the interactive browser before a search could be submitted; the page displayed 'Performing security verification' and 'This website uses a security service to protect against malicious bots.'

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.5/5
★★★★★
1,077 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 14, 2026

Yelp
2.3/5
★★★★★
61 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 14, 2026

BBBAccredited
A BBB grade · 1.14/5
★★★★★
7 platform-reported reviews · 18 complaints (3 yrs)
Complaints: Delivery Issues 9, Product Issues 3, Service or Repair Issues 3, Billing Issues 1, Customer Service Issues 1, Sales and Advertising Issues 1 · 17 answered, 1 resolved

Listing matched to this business.

View on BBBmatched by phone + website

Profile identity checked Oct 14, 2026 · stored evidence

Rating and review count checked Oct 14, 2026 · stored evidence

Accreditation checked Oct 14, 2026 · stored evidence

Complaints checked Oct 14, 2026 · stored evidence

Trustpilot
—
0 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Storage Scholars? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Storage Scholars? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
31 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
4 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
7 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 808 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 4067000 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 4067000 (MC1544271); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 1 insurance filing from 2 filing records (1 cancelled); of the 1 cancelled filing, 1 had no filing of the same coverage in effect on the cancellation date; 1 replacement record dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 2 authority actions; 1 action with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 1 filing(s) for MC1544271. These records do not by themselves confirm current coverage.Oct 14, 2026View source
State business entity registerNot available when checkedNorth Carolina Secretary of State Business Registration Search: not available when checked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 14, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 14, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website.Oct 14, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 7/7 reviews, 18/18 public complaints.Oct 9, 2026View source
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 45 lead(s), 8 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read4 follow-up question(s) researched; 2 concerned a page that is not a separate business; 2 remain unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 808 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?