Carrier vs broker disclosure check
Review the evidence
serious concern
Full source note: Carrier vs broker disclosure check
Carrier vs broker disclosure check: serious concern
FMCSA registrant: STORAGE SCHOLARS LLC
USDOT 4067000 · FMCSA SAFER · observed
Review claim on the website could not be verified
The website claims 4.8★ from 3500 reviews, but we could not establish its corresponding platform listing; the most any of the four platforms we check shows is 1077 reviews (Google) — more than twice as many claimed as any of them shows Rating and review count observations: google: 2026-10-14T02:37:06.593Z; yelp: 2026-10-14T02:37:06.593Z; bbb: 2026-10-14T08:01:03.124859+00:00; trustpilot: 2026-10-14T02:37:06.593Z.
Source: company website · Google listing · Yelp listing · BBB listing
Website (observed 2026-10-14T02:36:53.738Z): 123 Waverly Pl., Boston, MA 02135. FMCSA physical address (observed 2026-10-14T02:36:54.343Z): 500 WEST FIFTH STREET SUITE 400, WINSTON SALEM, NC 27101. FMCSA mailing address: 300 EAST RIVERSIDE DRIVEAPT608, AUSTIN, TX 78704.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 14, 2026
We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 4067000.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
BBB rating 1.14/5, grade A, 18 complaints in 3 years. 7 reviews are too few to judge on their own; read them.
Source: BBB listing · as of Oct 14, 2026
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 4067000 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026
The register could not be read. Business registration is not a mover licence. The official search form was readable, but no company-name search was actually submitted and no results were read. No searches could be completed for STORAGE SCHOLARS LLC, Storage Scholars, or the suffix-free form because the site's security verification blocked the interactive session. No record pages, entity IDs, statuses, dates, agents, officers, addresses, or as-of dates could be confirmed. The register search was blocked: Cloudflare security verification blocked access to the official North Carolina Secretary of State search in the interactive browser before a search could be submitted; the page displayed 'Performing security verification' and 'This website uses a security service to protect against malicious bots.'
Reviews 2024-08-13 to 2026-07-18. Public complaints 2024-08-15 to 2026-09-05 (BBB status counts: 17 answered, 1 resolved; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
BBB complaints: 18 complaints in the last 3 years; types: Delivery Issues 9, Product Issues 3, Service or Repair Issues 3, Billing Issues 1, Customer Service Issues 1, Sales and Advertising Issues 1; status: 17 answered, 1 resolved. Source observations: rating and review count 2026-10-14T08:01:03.124859+00:00; accreditation 2026-10-14T08:01:12.501674+00:00; complaint count 2026-10-14T02:37:06.593Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
The captured record lists a broker role, while the website suggests a carrier role. See the sourced disclosure findings and confirm who will actually perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
serious concern
Carrier vs broker disclosure check: serious concern
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 14, 2026.
North Carolina Secretary of State Business Registration Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 14, 2026
Listing matched to this business.
Source checked Oct 14, 2026
Listing matched to this business.
Profile identity checked Oct 14, 2026 · stored evidence
Rating and review count checked Oct 14, 2026 · stored evidence
Accreditation checked Oct 14, 2026 · stored evidence
Complaints checked Oct 14, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 14, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Storage Scholars? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Storage Scholars? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 4067000 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 14, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 14, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 14, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 14, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 4067000 (MC1544271); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 1 insurance filing from 2 filing records (1 cancelled); of the 1 cancelled filing, 1 had no filing of the same coverage in effect on the cancellation date; 1 replacement record dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 2 authority actions; 1 action with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 1 filing(s) for MC1544271. These records do not by themselves confirm current coverage. | Oct 14, 2026 | View source |
| State business entity register | Not available when checkedNorth Carolina Secretary of State Business Registration Search: not available when checked. | Oct 9, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 13, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 14, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 14, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 14, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 7/7 reviews, 18/18 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 14, 2026 | View source |
| Phone, address and identifier search | Checked — record read6 identifier search(es) without the company name; 45 lead(s), 8 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read4 follow-up question(s) researched; 2 concerned a page that is not a separate business; 2 remain unresolved or only partly resolved. | Oct 14, 2026 | — |
Ledger evaluated Oct 14, 2026.
Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 808 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?