Suburban Solutions
Legal name: SSMT PHL LLC
Driver out-of-service rate 14.3% vs 6.67% national average
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMDriver out-of-service rate 14.3% vs 6.67% national average
1 of 7 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMThe website prints 2 different USDOT numbers
We judged this business on USDOT 2105554 (SUBURBAN SOLUTIONS MOVING AND TRANSPORT LLC). The site also prints USDOT 2562112 (SSMT PHL LLC) — active operating authority.
Ask which registration your move would be carried under, and get the USDOT number in writing on the estimate.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- PROBLEM1 spam link on the site
Examples: “helen xxxxxx”. These have nothing to do with moving.
Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.
Source: company website · as of Sep 3, 2026
- NOTESelf-declared: “best moving company”, “top-rated”, “award winning”, “best mover”
“touch with the team at Suburban Solutions . Suburban Solutions is the best moving company around, and we have been in th”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2105554 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 05/14/2012 (Onsite Comprehensive Investigation)
05/14/2012 Onsite Comprehensive Investigation. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: BRIAN FITZGERALD (MEMBER)
Company official(s) on the FMCSA registration for USDOT 2105554, SUBURBAN SOLUTIONS MOVING AND TRANSPORT LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Havertown, PA and Kensington, MD: “Suburban Solutions” / “Suburban Solutions Moving & Transport, LLC”
BBB: “Suburban Solutions” — BBB rating A+, started 12/2/2014. BBB: “Suburban Solutions Moving & Transport, LLC” — BBB rating A+, not accredited, started 11/8/2010. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (610) 314-6868 on both records; BBB: website suburbansolutions.com on both records; BBB: address 2109 Bellemead Ave, Havertown, PA 19083-2317 matches 2109 Bellemead Ave, Havertown, PA 19083; BBB: lists suburbansolutions.com as its own page; BBB: name “Suburban Solutions” appears on both records; BBB: name “Suburban Solutions Moving & Transport, LLC” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Suburban Solutions · BBB profile — Suburban Solutions Moving & Transport, LLC · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-734366)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUT
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Suburban Solutions / Suburban Solutions Moving & Transport, LLCHavertown, PA · Kensington, MDON RECORDlink strength: strong
- BBB — Suburban Solutions: BBB rating A+ · started 12/2/2014
- BBB — Suburban Solutions Moving & Transport, LLC: BBB rating A+ · not accredited · started 11/8/2010
How we linked them: BBB: phone (610) 314-6868 on both records · BBB: website suburbansolutions.com on both records · BBB: address 2109 Bellemead Ave, Havertown, PA 19083-2317 matches 2109 Bellemead Ave, Havertown, PA 19083 · BBB: lists suburbansolutions.com as its own page · BBB: name “Suburban Solutions” appears on both records · BBB: name “Suburban Solutions Moving & Transport, LLC” appears on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2105554).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Listed city matches federal recordsThis business advertises as based in Philadelphia, but federal and state regulatory records list its physical address in Kensington.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified records5 truck fleet on website matches 3 power units (FMCSA) from FMCSA SAFER (power units).
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 5 drivers (FMCSA), about 10× the verified value.
Other concerns we want to surface
- •5 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Address legitimacy check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 3
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 5
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation information available on request.
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2012-05-14 Onsite Comprehensive Investigation
- Physical address
- 3000 OAK DR, KENSINGTON, MD 20895
- Operating authority dockets
- ActiveMC734366Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
0 reviews readThe website says 4.7★ from 1,540 reviews. We could read 1 (Yelp 1, Trustpilot 0); Google, BBB could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.7★ from 1540 reviews without naming a platform; we could read a review count on 2 of the four platforms we check — Yelp 1 and Trustpilot 0. Google could not be read and BBB’s listing was found but showed no review count, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=1)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Suburban Solutions? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Suburban Solutions? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 3, 2026. This report pulls from 290 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?