Sweet Lemon Moving Services
FMCSA registrant: BAY INVESTMENT GROUP INC
USDOT 3277021 · FMCSA SAFER · observed
No federal operating authority
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “Interstate Moves”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Oct 9, 2026
- SERIOUSAdvertises interstate moves; its website shows no USDOT or MC number on the pages we read
None of the 6 page(s) we read (home, contact, about, pricing, faq, licensing) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
The pages we examined did not provide a USDOT or MC number to check. Ask which registration would carry your interstate move.
Source: company website · as of Oct 9, 2026
- PROBLEMDriver out-of-service rate 100% vs 6.67% national average
3 of 3 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/07/2026).
Source: SAFER snapshot · as of Oct 9, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 3277021 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 9, 2026
- ON RECORDCalifornia Secretary of State bizfile Online could not be checked in this report
The register could not be read. Business registration is not a mover licence. Could not search BAY INVESTMENT GROUP INC, BAY INVESTMENT GROUP, Sweet Lemon Moving Services, or SWEET LEMON MOVING SERVICES on the official register. Could not confirm any entity record fields, including entity number, type, status, formation date, registered agent, officers, address, record URL, or source date. No pagination or result list was reachable because the security challenge appeared before the search interface loaded. The register search was blocked: The official California Secretary of State bizfile Online search displayed an Imperva 'Additional security check is required' page with an hCaptcha 'I am human' challenge before the business search could be used. No search was submitted and no results could be read.
- ON RECORDEvery exposed BBB review and complaint record was read: 2 reviews, 0 public complaints
Reviews 2024-05-24 to 2024-06-18. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (accredited)
No BBB complaints in the last 3 years. Source observations: accreditation 2026-10-09T05:46:13.133Z; complaint count 2026-10-09T05:46:13.133Z; rating and review count 2026-10-09T05:46:13.133Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 9, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceWe could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Aug 31, 2026). This is a gap in our check, not a finding about the company.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesBBB has only 2 reviews, too few to compare with Google's 656; star ratings differ by 1.5 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 9, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 9, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 8
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 8
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 403 ELWOOD AVE, OAKLAND, CA 94610
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read California Bureau of Household Goods and Services (BHGS) on Aug 31, 2026.
State business entity record
California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: Could not search BAY INVESTMENT GROUP INC, BAY INVESTMENT GROUP, Sweet Lemon Moving Services, or SWEET LEMON MOVING SERVICES on the official register.
- Limitation: Could not confirm any entity record fields, including entity number, type, status, formation date, registered agent, officers, address, record URL, or source date.
- Limitation: No pagination or result list was reachable because the security challenge appeared before the search interface loaded.
- Limitation: The register search was blocked: The official California Secretary of State bizfile Online search displayed an Imperva 'Additional security check is required' page with an hCaptcha 'I am human' challenge before the business search could be used. No search was submitted and no results could be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Listing matched to this business.
Source checked Oct 9, 2026
AccreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Sweet Lemon Moving Services? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Sweet Lemon Moving Services? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: State business entity register, State mover licence.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3277021 corroborated (known_dot_corroborated). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Checked — no match in the recorded scopeFMCSA Licensing & Insurance filings: searched, no record found in the recorded scope. | Aug 30, 2026 | — |
| State business entity register | Not available when checkedCalifornia Secretary of State bizfile Online: blocked. | Oct 9, 2026 | — |
| State mover licence | Not available when checkedCalifornia Bureau of Household Goods and Services (BHGS): the source was unavailable. | Aug 31, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 9, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 2/2 reviews, 0/0 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read6 identifier search(es) without the company name; 40 lead(s), 4 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read3 follow-up question(s) researched; 2 concerned a page that is not a separate business; 1 remains unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Oct 12, 2026. This report pulls from 301 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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