BBB rating F — not accredited
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- SERIOUSBBB rating F — not accredited
BBB grades this business F. BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Product Issues 1, Service or Repair Issues 1; status: 2 unanswered. Customer reviews on BBB: 5/5 from 1. Source observations: accreditation 2026-10-09T04:26:28.379Z; complaint count 2026-10-09T04:26:28.379Z; rating and review count 2026-10-09T04:26:28.379Z.
A D or F from BBB means unanswered complaints, government action or a licensing failure on file — read the profile before you book.
Source: BBB profile · BBB complaints
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDIdentified by its own website — no USDOT number displayed
We read 1 page of the20dollarsmovingtruck.com. The site prints phone (910) 583-5940 and address 6109 A Yadkin Road., Fayetteville, NC 28303 and describes its own moving services, advertises long-distance moves. No USDOT or MC number appears on it. A name search of the free federal registries (SAFER, MOTUS) returned 14 registrations; the 4 closest by name were compared with this business's phone, email, and name and city, and none matched. The other 10 were not compared.
Local moves within NC do not need federal operating authority; the state licence line on this page says what the state register shows.
Source: company website · as of Oct 9, 2026
- ON RECORDNorth Carolina Secretary of State Business Registration Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. The official search form page was reachable, but the required company-name search for The $20.00 Moving Truck, LLC was not actually submitted because the interactive site was blocked by Cloudflare security verification. No official register result list or record page could be read, so entity ID, entity type, status, formation date, registered agent, officers, address, source date, and record URL could not be confirmed. The official page states that its online search tools are intended for interactive, real-time use and that automated or scripted searches are not permitted. The register search was blocked: The official North Carolina Secretary of State site presented a Cloudflare security verification page in the interactive browser before the search form could be submitted or results read. The page displayed "Performing security verification" and did not provide access to the register search results.
- ON RECORDEvery exposed BBB review and complaint record was read: 1 reviews, 2 public complaints
Reviews 2025-06-19 to 2025-06-19. Public complaints 2025-06-02 to 2025-06-04 (BBB status counts: 2 unanswered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
What we checked
- Federal operating authority (FMCSA)Authority not determined. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityWe have not been able to confirm interstate household-goods carrier authority. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal insurance statusNo federal registration was matched to this company, so no federal insurance filing could be read. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and BBB has only 1 review, too few to compare with BBB's 1; star ratings differ by 0.3 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Authority not determined
- Carrier operation
- —
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Not determined
- Operating status
- —
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - —
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - —
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companySource details are blocked and only describe the generic lookup process. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- Physical address
- —
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.
State business entity record
North Carolina Secretary of State Business Registration Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: The official search form page was reachable, but the required company-name search for The $20.00 Moving Truck, LLC was not actually submitted because the interactive site was blocked by Cloudflare security verification.
- Limitation: No official register result list or record page could be read, so entity ID, entity type, status, formation date, registered agent, officers, address, source date, and record URL could not be confirmed.
- Limitation: The official page states that its online search tools are intended for interactive, real-time use and that automated or scripted searches are not permitted.
- Limitation: The register search was blocked: The official North Carolina Secretary of State site presented a Cloudflare security verification page in the interactive browser before the search form could be submitted or results read. The page displayed "Performing security verification" and did not provide access to the register search results.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Oct 9, 2026
Not accreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with The $20.00 Moving Truck, LLC? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at The $20.00 Moving Truck, LLC? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: Yelp unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readIdentified by its own moving-company website; no federal registration resolved. | — | — |
| Company website | Checked — record read1 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — no match in the recorded scopeFederal registries searched by name, phone and email; no registration matched. | — | — |
| FMCSA complaint history | Not applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers. | — | — |
| FMCSA safety record (SMS) | Not applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers. | — | — |
| FMCSA insurance filings | Not applicableNo federal registration resolved for this business; FMCSA complaint, safety and insurance records apply to registered carriers. | — | — |
| State business entity register | Not available when checkedNorth Carolina Secretary of State Business Registration Search: blocked. | Oct 9, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Sep 2, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 9, 2026 | View source | |
| Yelp | Unresolved — identity not confirmedyelp: a listing was read but its identity is probable. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 1/1 reviews, 2/2 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read5 identifier search(es) without the company name; 40 lead(s), 10 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read2 follow-up question(s) researched; 2 concerned a page that is not a separate business; 0 remain unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Oct 12, 2026. This report pulls from 208 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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