Verified using official federal records
System Operational

The Armstrong Company

FMCSA registrant: ARMSTRONG TRANSFER & STORAGE COMPANY INC ARMSTRONG RELOCATION COMPANY

USDOT 1449937 · FMCSA SAFER · observed

Summerville, SCUSDOT 1449937MC 547907(800) 288-7396
NMB Verification
No State household-goods mover registry record found for this business

Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 1449937.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  2. ON RECORD
    USDOT 1449937: 1 power unit, 1 driver reported

    FMCSA records 1 power unit and 1 driver for USDOT 1449937 (ARMSTRONG TRANSFER & STORAGE COMPANY INC ARMSTRONG RELOCATION COMPANY), with 32,550 miles reported for 2025. These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.

    Source: SAFER snapshot · as of Oct 14, 2026

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1449937 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026

  4. ON RECORD
    South Carolina Secretary of State Business Entities Online could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No official search results were accessible because the register's CAPTCHA blocked the submitted search. The requested legal names and DBA names could not be searched separately or compared against result records. No entity record pages could be opened; entity IDs, types, statuses, dates, agents, officers, addresses, source dates and record URLs could not be confirmed. The register search was blocked: The official South Carolina Secretary of State Business Entities Online search was blocked by reCAPTCHA. After submitting a search for Armstrong, the site required CAPTCHA verification; the displayed reCAPTCHA stated, "This site is exceeding reCAPTCHA Enterprise free quota." The CAPTCHA could not be completed, so no results could be read.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

10+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

1 truck on file

Fleet size reported in federal filings.

What we checked

2 passed2 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 14, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
  • Authority revocation or suspension actions on record
    No cancelled or revoked insurance filings were identified in the records reviewed. FMCSA’s files hold 7 filing records for these 5 filings; 2 later records on filings that had already ended are listed but not counted. FMCSA’s authority history also records 1 involuntary revocation action (served 2021-04-29, disposition DISCONTINUED REVOCATION decided 2021-06-08), 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2025-10-03, effective 2025-11-05), 2 authority actions with a revocation, suspension or out-of-service disposition (GRANTED served 2019-07-05, disposition REVOKED decided 2025-11-05; GRANTED served 2006-02-10, disposition REVOKED decided 2025-11-05) and 1 reinstatement (served 2026-02-05).
  • Review ratings compared across sources
    Yelp has only 4 reviews, too few to compare with Google's 252; star ratings differ by 2.8 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 14, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
9778 W GULF BANK RD, HOUSTON, TX 77040
Operating authority dockets
InactiveMC547907Motor Carrier of Household Goods
ActiveMC547907Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.

We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

South Carolina Secretary of State Business Entities Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

South Carolina Secretary of State Business Entities Online was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No official search results were accessible because the register's CAPTCHA blocked the submitted search.
  • Limitation: The requested legal names and DBA names could not be searched separately or compared against result records.
  • Limitation: No entity record pages could be opened; entity IDs, types, statuses, dates, agents, officers, addresses, source dates and record URLs could not be confirmed.
  • Limitation: The register search was blocked: The official South Carolina Secretary of State Business Entities Online search was blocked by reCAPTCHA. After submitting a search for Armstrong, the site required CAPTCHA verification; the displayed reCAPTCHA stated, "This site is exceeding reCAPTCHA Enterprise free quota." The CAPTCHA could not be completed, so no results could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.8/5
★★★★★
252 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 14, 2026

Yelp
2/5
★★★★★
4 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone + name

Source checked Oct 13, 2026 · stored evidence

BBB
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 14, 2026

Trustpilot
—
0 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with The Armstrong Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at The Armstrong Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
12 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)
Every review profile we found
3 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 702 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 15 applicable sources. Not available when checked: State business entity register, Yelp.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 1449937 corroborated (a USDOT number recorded for this business, re-matched by phone or email).——
Company websiteChecked — record read4 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsChecked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 1449937 (MC547907); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13: 5 insurance filings from 7 filing records (2 replaced, 3 name changed); 2 later termination records on filings that had already ended, not counted again; 2 filings listed as active or pending in the MOTUS insurance file; 4 authority actions, including 1 involuntary revocation action (1 discontinued); 2 actions with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order.Oct 14, 2026View source
State business entity registerNot available when checkedSouth Carolina Secretary of State Business Entities Online: not available when checked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 14, 2026View source
YelpNot available when checkedyelp: Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 Yelp was not available when checked (Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided). Rating and review count from Yelp’s own search listing; Yelp blocks automated reading of the page itself, so the individual reviews were not read.Oct 13, 2026View source
BBBChecked — no match in the recorded scopebbb: bounded search found no matching listing; this is not proof none exists.Oct 14, 2026—
BBB complaints and reviews in fullNot applicableNo confirmed BBB listing to read a corpus from.——
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 53 lead(s), 0 under another name.Oct 9, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 702 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?