Verified using official federal records
System Operational

The Move Crew

FMCSA registrant: THE MOVE CREW LLC

USDOT 2552505 · FMCSA SAFER · observed

Minneapolis, MNUSDOT 2552505MC 916273(612) 361-6787
NMB Verification
Operating location needs verification

Website and federal records list different addresses

1 concern to verify · 1 address caution · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below
  1. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-10-13T03:27:43.762Z): 5200 Willson Rd, Ste 150, Edina, MN 55424. FMCSA physical address (observed 2026-10-16T06:28:51.363Z): 1700 BROADWAY ST NE, MINNEAPOLIS, MN 55413. FMCSA mailing address: 1700 BROADWAY ST NE, MINNEAPOLIS, MN 55413.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 16, 2026

  2. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 2552505.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2552505 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 16, 2026

  4. ON RECORD
    FMCSA investigation on record: 1 — most recent 09/25/2017 (Non-Ratable Review)

    09/25/2017 Non-Ratable Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 16, 2026

  5. ON RECORD
    Minnesota Secretary of State Business Search: The Move Crew LLC — “Active / In Good Standing”

    Minnesota Secretary of State Business Search lists The Move Crew LLC (786103200027), Limited Liability Company (Domestic) with status “Active / In Good Standing”, formed 2014-10-01. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (Manager). A business registration is not a mover licence.

    Tied to this business by exact name and a named officer or agent.

    Source: Minnesota Secretary of State Business Search · as of Feb 3, 2026

  6. ON RECORD
    Every exposed BBB review and complaint record was read: 3 reviews, 0 public complaints

    Reviews 2026-01-05 to 2026-09-14. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 10, 2026

  7. CHECKS OUT
    Active federal household-goods authority (MC-916273)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026

  8. CHECKS OUT
    BBB rating A+ (accredited)

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 13, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

8 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed2 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 16, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 16, 2026; confirm current coverage before booking.
  • No cancelled insurance filings in the records read; later history not read
    No cancelled or revoked filings were identified in the records reviewed, which do not cover this company’s full filing history. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    BBB has only 3 reviews, too few to compare with Google's 593; star ratings differ by 0.1 stars.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 16, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 16, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
8
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
15
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2017-09-25 Non-Ratable Review
Physical address
1700 BROADWAY ST NE, MINNEAPOLIS, MN 55413
Operating authority dockets
ActiveMC916273Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Minnesota Secretary of State Business Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name
The Move Crew LLC
Status
Active / In Good Standing
Entity type
Limited Liability Company (Domestic)
Entity ID
786103200027
Formation date
Oct 1, 2014
Registered agent
[name withheld]
Officers
1 officer is named on the register; names and roles are in the full report.
How it was tied to this business
By the exact name and an officer or owner named on this company’s records.
Source
Minnesota Secretary of State Business Search record · register date Feb 3, 2026 · retrieved Oct 10, 2026
  • Limitation: Business registration is not a mover licence.
  • Limitation: The register's result page did not display an explicit total-results count or pagination controls; the active Contains search displayed four matching rows, and the inactive Contains search displayed 'No results match the criteria entered.'
  • Limitation: The register did not display a separate last-updated/as-of label on these record pages; source_date uses the latest displayed filing or renewal date where available.
  • Limitation: No officers/directors/managers/members were printed on the trademark or assumed-name records; their printed Applicant/Markholder fields were not treated as officers.
  • Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.

Same-name entities not tied to this business

Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.

  • The Move Crew - Edina Movers · Active / In Good Standing · register entryname differs from the legal and DBA names
  • The Move Crew - Minneapolis Movers · Active / In Good Standing · register entryname differs from the legal and DBA names
  • THE MOVE CREW · Active / In Good Standing · register entrysame name as another entity in the results; no address or officer tie

Reviews and complaints — every platform we check

Review report assembled Oct 13, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.9/5
★★★★★
593 platform-reported reviews

Listing matched to this business.

View on Googlematched by website + name

Source checked Oct 10, 2026 · stored evidence

Yelp
—
review count not shown when checked

Possible business match. Confirm the listing before relying on its rating.

Possible listing on Yelppossible match — verify

Source checked Oct 13, 2026

BBBAccredited
A+ BBB grade · 5/5
★★★★★
3 platform-reported reviews

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Oct 13, 2026

Trustpilot
—
0 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 13, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with The Move Crew? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at The Move Crew? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
10 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Archived "About" page (Wayback Machine), Press / news coverage)
Every review profile we found
4 review profiles
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 383 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, Google, Yelp.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 2552505 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 13, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 16, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 16, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 16, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 2552505 (MC916273); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15 (no MOTUS file holds a record for this USDOT): 3 insurance filings from 3 filing records (3 replaced); 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 1 authority action; 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 2 filing(s) for MC916273; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 16, 2026View source
State business entity registerChecked — record readMinnesota Secretary of State Business Search: The Move Crew LLC — Active / In Good Standing.Oct 10, 2026View source
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleNot available when checkedgoogle: Saved capture of 2026-10-10; this is not a current rating. On 2026-10-13 Google was not available when checked (Google Maps returned a page with no business name. Google listing details have not been verified for this report).Oct 10, 2026View source
YelpNot available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed.Oct 13, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website.Oct 13, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 3/3 reviews, 0/0 public complaints.Oct 10, 2026View source
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 13, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 52 lead(s), 0 under another name.Oct 10, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 10, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 13, 2026—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 383 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?