The Professionals Moving Specialists
FMCSA registrant: THE PROFESSIONALS INC
USDOT 3383907 · FMCSA SAFER · observed
5 spam links on the site
What we found
Report assembled Oct 14, 2026 · Source observations are dated below- PROBLEM5 spam links on the site
Examples: “http://www.linkedin.com/company/the-professionals-moving-specialists?trk=top_nav_home”, “https://foursquare.com/v/the-professionals-moving-specialists/518d45d5abd874aaa25fc50c”, “Yelp”. These have nothing to do with moving.
Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.
Source: company website · as of Oct 14, 2026
- NOTESelf-declared: “most trusted”
“The Most Trusted Moving Company In Chicago”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 14, 2026
- NOTEAnother business, “Chicago's Top Moving Company (@thepromove)”, shares this company’s website domain thepromove.com
A web page for “Chicago's Top Moving Company (@thepromove)” shows this company’s website domain thepromove.com. Excerpt: “Free Quotes: http://www.thepromove.com/. The difference is always in the details ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The shared contact identifier is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Chicago's Top Moving Company (@thepromove)” and make sure the name on your contract is the company you expect.
Source: web page — Chicago's Top Moving Company (@thepromove) · as of Oct 9, 2026
- NOTEFollow-up on a related business: partly established
The Instagram profile identifies itself as Chicago’s Top Moving Company and links to www.thepromove.com, but the cited page does not establish that it is the same business as The Professionals Moving Specialists.
No state-register or FMCSA filing, shared person, address, succession or rebranding statement, consumer statement, or other ownership/identity connection to The Professionals Moving Specialists is verifiable from the permitted Instagram page; no source date is printed on that page.
Ask the company what its relationship is to the other business before you book.
Source: Chicago’s Top Moving Company (@thepromove) • Instagram photos and videos · as of Oct 9, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3383907 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026
- ON RECORDIllinois Secretary of State Business Entity Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. I could not read any search results or open record pages, so no entity identity, status, file number, type, date, agent, officers, address, source date, or record URL could be confirmed. Because the official results endpoint failed, I could not separately complete searches for THE PROFESSIONALS INC, The Professionals Moving Specialists, The Pro Move, or the supplied DBA variants, nor assess result pagination/completeness. The register search was blocked: The official Illinois Secretary of State Business Entity Search page loaded, but submitting the search to its official results endpoint (https://apps.ilsos.gov/businessentitysearch/businessentitysearch) failed with ERR_HTTP2_PROTOCOL_ERROR / 'This site can't be reached'; the results could not be read.
- ON RECORDEvery exposed BBB review and complaint record was read: 2 reviews, 1 public complaints
Reviews 2023-11-05 to 2025-05-09. Public complaints 2025-11-03 to 2025-11-03 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-1086504)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 1 complaint in the last 3 years; types: Service or Repair Issues 1; status: 1 answered.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 14, 2026
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe could not complete the Illinois Commerce Commission lookup (checked Oct 14, 2026). This is a gap in our check, not a finding about the company.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
- No cancelled insurance filings in the records read; later history not readNo cancelled or revoked filings were identified in the records reviewed, which do not cover this company’s full filing history. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Review ratings compared across sourcesBBB has only 2 reviews, too few to compare with Google's 6604; star ratings differ by 0.4 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Company connections
Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
Chicago's Top Moving Company (@thepromove)
Listed on another site · observed Oct 9, 2026
Chicago's Top Moving Company (@thepromove) shares the website domain thepromove.com with this company.
Shared identifier confirmed; corporate relationship not verified.
View the another site listing
Follow-up on unresolved leads
Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
- What is the relationship between this company and “Chicago's Top Moving Company (@thepromove)”, which shares its website domain thepromove.com?Partially resolved
Prompted by: https://www.instagram.com/thepromove/ · checked Oct 9, 2026
The Instagram profile identifies itself as Chicago’s Top Moving Company and links to www.thepromove.com, but the cited page does not establish that it is the same business as The Professionals Moving Specialists.
No state-register or FMCSA filing, shared person, address, succession or rebranding statement, consumer statement, or other ownership/identity connection to The Professionals Moving Specialists is verifiable from the permitted Instagram page; no source date is printed on that page.
- Observed fact: Chicago’s Top Moving Company (@thepromove) • Instagram photos and videos · retrieved Oct 9, 2026“Chicago’s Top Moving Company THE MOST TRUSTED MOVING COMPANY in CHICAGO. We handle residential, commercial properties, storage solutions & Junk... www.thepromove.com and 3 more”
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 14, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 14, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 34
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 15
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 3918 N WESTERN AVE, CHICAGO, IL 60618
- Operating authority dockets
- ActiveMC1086504Motor Carrier of Property (Except Household Goods)ActiveMC1086504Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read Illinois Commerce Commission on Oct 14, 2026.
State business entity record
Illinois Secretary of State Business Entity Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: I could not read any search results or open record pages, so no entity identity, status, file number, type, date, agent, officers, address, source date, or record URL could be confirmed.
- Limitation: Because the official results endpoint failed, I could not separately complete searches for THE PROFESSIONALS INC, The Professionals Moving Specialists, The Pro Move, or the supplied DBA variants, nor assess result pagination/completeness.
- Limitation: The register search was blocked: The official Illinois Secretary of State Business Entity Search page loaded, but submitting the search to its official results endpoint (https://apps.ilsos.gov/businessentitysearch/businessentitysearch) failed with ERR_HTTP2_PROTOCOL_ERROR / 'This site can't be reached'; the results could not be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 14, 2026
Listing matched to this business.
Source checked Oct 14, 2026
AccreditedListing matched to this business.
Source checked Oct 14, 2026
Listing matched to this business.
Source checked Oct 14, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with The Professionals Moving Specialists? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at The Professionals Moving Specialists? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, State mover licence.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3383907 corroborated (a USDOT number recorded for this business, re-matched by phone or email). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 14, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 14, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 14, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 14, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 3383907 (MC1086504); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): no cancelled, replaced or transferred insurance filing; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 1 authority action; 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 7 filing(s) for MC1086504; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 14, 2026 | View source |
| State business entity register | Not available when checkedIllinois Secretary of State Business Entity Search: not available when checked. | Oct 9, 2026 | — |
| State mover licence | Not available when checkedIllinois Commerce Commission: the source was not available when checked. | Oct 14, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 14, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 14, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 14, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 2/2 reviews, 1/1 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 14, 2026 | View source |
| Phone, address and identifier search | Checked — record read4 identifier search(es) without the company name; 35 lead(s), 1 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved. | Oct 14, 2026 | — |
Ledger evaluated Oct 14, 2026.
Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 594 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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