Verified using official federal records
System Operational

Town & Country Movers, Inc.

FMCSA registrant: TOWN AND COUNTRY MOVERS INC

USDOT 418499 · FMCSA SAFER · observed

Gaithersburg, MDUSDOT 418499MC 63919(800) 683-6683
NMB Verification
Problems found

Driver out-of-service rate 13.9% vs 6.67% national average

1 problem · 1 concern to verify · report assembled Oct 10, 2026

What we found

Report assembled Oct 10, 2026 · Source observations are dated below
  1. PROBLEM
    Driver out-of-service rate 13.9% vs 6.67% national average

    10 of 72 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/08/2026).

    Source: SAFER snapshot · as of Oct 10, 2026

  2. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/10/2026 and found no certificate under this name or USDOT 418499.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 418499 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026

  4. ON RECORD
    The five most recent FMCSA investigations on record — most recent 06/10/2009 (Non-Ratable Review)

    06/10/2009 Non-Ratable Review; 05/19/2008 Non-Ratable Review; 11/21/2002 Compliance Review; 07/17/2002 Compliance Review; 12/20/1996 Compliance Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 10, 2026

  5. ON RECORD
    Maryland Business Express Entity Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. The official register page loaded, but submitting the business-name search did not produce a results page because the required cf-turnstile-response remained empty and the page stayed on the search form. Because the search was not successfully submitted, no entity record pages, entity IDs, statuses, dates, agents, officers, or addresses could be confirmed. The requested legal-name variants and the suffixless form could not be searched separately due to the same CAPTCHA/security block. The register search was blocked: Cloudflare Turnstile CAPTCHA/security verification on the official Maryland Business Entity Search prevented the search from submitting; no results page could be read.

  6. ON RECORD
    Every exposed BBB review and complaint record was read: 0 reviews, 2 public complaints

    BBB exposes no reviews. Public complaints 2025-04-05 to 2026-02-27 (BBB status counts: 2 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  7. CHECKS OUT
    Active federal household-goods authority (MC-63919)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · as of Oct 14, 2026

  8. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 2 complaints in the last 3 years; types: Service or Repair Issues 2; status: 2 answered. Source observations: rating and review count 2026-10-10T21:28:05.124Z; accreditation 2026-10-14T11:06:57.663456+00:00; complaint count 2026-10-10T21:28:05.124Z.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

64 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed1 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 14, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 10, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filings on record
    2 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (BIPD cancelled 1996-10-11, next filing effective 1996-11-01). For 1 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 19 filing records for these 17 filings; 1 later record on filings that had already ended and 1 replacement record dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 4 involuntary revocation actions (served 1997-01-23, disposition DISCONTINUED REVOCATION decided 1997-03-04; served 1988-10-12, disposition DISCONTINUED REVOCATION; served 1988-04-11, disposition DISCONTINUED REVOCATION; served 1987-07-31, disposition DISCONTINUED REVOCATION) and 2 reinstatements (served 1999-10-13, 1989-08-28). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 14, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
64
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
72
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
We could not verify complaints for this companySpecific complaint details for Town & Country Movers, Inc. were not available on the visible source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2009-06-10 Non-Ratable Review; 2008-05-19 Non-Ratable Review; 2002-11-21 Compliance Review; 2002-07-17 Compliance Review; 1996-12-20 Compliance Review
Physical address
7650 RICKENBACKER DR, GAITHERSBURG, MD 20879
Operating authority dockets
ActiveMC63919Motor Carrier of Property (Except Household Goods)
ActiveMC63919Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 14, 2026.

We searched State household-goods mover registry on Oct 14, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Maryland Business Express Entity Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Maryland Business Express Entity Search was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The official register page loaded, but submitting the business-name search did not produce a results page because the required cf-turnstile-response remained empty and the page stayed on the search form.
  • Limitation: Because the search was not successfully submitted, no entity record pages, entity IDs, statuses, dates, agents, officers, or addresses could be confirmed.
  • Limitation: The requested legal-name variants and the suffixless form could not be searched separately due to the same CAPTCHA/security block.
  • Limitation: The register search was blocked: Cloudflare Turnstile CAPTCHA/security verification on the official Maryland Business Entity Search prevented the search from submitting; no results page could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 10, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.7/5
★★★★★
518 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 10, 2026

Yelp
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

BBBAccredited
A+ BBB grade
0 platform-reported reviews · 2 complaints (3 yrs)
Complaints: Service or Repair Issues 2 · 2 answered

Listing matched to this business.

View on BBBmatched by phone + website

Profile identity checked Oct 14, 2026 · stored evidence

Rating and review count checked Oct 10, 2026 · stored evidence

Accreditation checked Oct 14, 2026 · stored evidence

Complaints checked Oct 10, 2026 · stored evidence

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Town & Country Movers, Inc.? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Town & Country Movers, Inc.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
27 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
2 review profiles
Every contact channel on file
7 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 731 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 418499 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 10, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 10, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 10, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 10, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 4 filing(s) for MC63919; BIPD $1,000,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 10, 2026View source
State business entity registerNot available when checkedMaryland Business Express Entity Search: blocked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 10, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 10, 2026View source
YelpChecked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026—
BBBChecked — record readbbb: listing identity confirmed by phone, website.Oct 10, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 0/0 reviews, 2/2 public complaints.Oct 9, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 47 lead(s), 3 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read4 follow-up question(s) researched; 2 concerned a page that is not a separate business; 2 remain unresolved or only partly resolved.Oct 10, 2026—

Ledger evaluated Oct 10, 2026.

How current is this report?

Report assembled Oct 10, 2026. First published Oct 12, 2026. This report pulls from 731 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?