Town & Country Movers, Inc.
FMCSA registrant: TOWN AND COUNTRY MOVERS INC
USDOT 418499 · FMCSA SAFER · observed
Driver out-of-service rate 13.9% vs 6.67% national average
What we found
Report assembled Oct 10, 2026 · Source observations are dated below- PROBLEMDriver out-of-service rate 13.9% vs 6.67% national average
10 of 72 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/08/2026).
Source: SAFER snapshot · as of Oct 10, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/10/2026 and found no certificate under this name or USDOT 418499.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 418499 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 06/10/2009 (Non-Ratable Review)
06/10/2009 Non-Ratable Review; 05/19/2008 Non-Ratable Review; 11/21/2002 Compliance Review; 07/17/2002 Compliance Review; 12/20/1996 Compliance Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 10, 2026
- ON RECORDMaryland Business Express Entity Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. The official register page loaded, but submitting the business-name search did not produce a results page because the required cf-turnstile-response remained empty and the page stayed on the search form. Because the search was not successfully submitted, no entity record pages, entity IDs, statuses, dates, agents, officers, or addresses could be confirmed. The requested legal-name variants and the suffixless form could not be searched separately due to the same CAPTCHA/security block. The register search was blocked: Cloudflare Turnstile CAPTCHA/security verification on the official Maryland Business Entity Search prevented the search from submitting; no results page could be read.
- ON RECORDEvery exposed BBB review and complaint record was read: 0 reviews, 2 public complaints
BBB exposes no reviews. Public complaints 2025-04-05 to 2026-02-27 (BBB status counts: 2 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-63919)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · as of Oct 14, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 2 complaints in the last 3 years; types: Service or Repair Issues 2; status: 2 answered. Source observations: rating and review count 2026-10-10T21:28:05.124Z; accreditation 2026-10-14T11:06:57.663456+00:00; complaint count 2026-10-10T21:28:05.124Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe searched State household-goods mover registry (checked Oct 14, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 10, 2026; confirm current coverage before booking.
- Cancelled or revoked insurance filings on record2 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (BIPD cancelled 1996-10-11, next filing effective 1996-11-01). For 1 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 19 filing records for these 17 filings; 1 later record on filings that had already ended and 1 replacement record dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 4 involuntary revocation actions (served 1997-01-23, disposition DISCONTINUED REVOCATION decided 1997-03-04; served 1988-10-12, disposition DISCONTINUED REVOCATION; served 1988-04-11, disposition DISCONTINUED REVOCATION; served 1987-07-31, disposition DISCONTINUED REVOCATION) and 2 reinstatements (served 1999-10-13, 1989-08-28). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 14, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 14, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 64
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 72
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- We could not verify complaints for this companySpecific complaint details for Town & Country Movers, Inc. were not available on the visible source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2009-06-10 Non-Ratable Review; 2008-05-19 Non-Ratable Review; 2002-11-21 Compliance Review; 2002-07-17 Compliance Review; 1996-12-20 Compliance Review
- Physical address
- 7650 RICKENBACKER DR, GAITHERSBURG, MD 20879
- Operating authority dockets
- ActiveMC63919Motor Carrier of Property (Except Household Goods)ActiveMC63919Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 14, 2026.
State business entity record
Maryland Business Express Entity Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: The official register page loaded, but submitting the business-name search did not produce a results page because the required cf-turnstile-response remained empty and the page stayed on the search form.
- Limitation: Because the search was not successfully submitted, no entity record pages, entity IDs, statuses, dates, agents, officers, or addresses could be confirmed.
- Limitation: The requested legal-name variants and the suffixless form could not be searched separately due to the same CAPTCHA/security block.
- Limitation: The register search was blocked: Cloudflare Turnstile CAPTCHA/security verification on the official Maryland Business Entity Search prevented the search from submitting; no results page could be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 10, 2026
Source checked Oct 10, 2026
Listing matched to this business.
Profile identity checked Oct 14, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Accreditation checked Oct 14, 2026 · stored evidence
Complaints checked Oct 10, 2026 · stored evidence
Source checked Oct 10, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Town & Country Movers, Inc.? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Town & Country Movers, Inc.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 418499 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 10, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 10, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 10, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 10, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 4 filing(s) for MC63919; BIPD $1,000,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 10, 2026 | View source |
| State business entity register | Not available when checkedMaryland Business Express Entity Search: blocked. | Oct 9, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 10, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 10, 2026 | View source | |
| Yelp | Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | — |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 10, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 0/0 reviews, 2/2 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | View source |
| Phone, address and identifier search | Checked — record read6 identifier search(es) without the company name; 47 lead(s), 3 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read4 follow-up question(s) researched; 2 concerned a page that is not a separate business; 2 remain unresolved or only partly resolved. | Oct 10, 2026 | — |
Ledger evaluated Oct 10, 2026.
Report assembled Oct 10, 2026. First published Oct 12, 2026. This report pulls from 731 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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