Trek Movers
FMCSA registrant: TREK SOLUTIONS LLC
USDOT 3256910 · FMCSA SAFER · observed
Not verified: insurance coverage; Google review records; Yelp review records; BBB review and complaint records. Verified findings: Active federal household-goods authority (MC-1424894) · California Bureau of Household Goods and Services (BHGS): active certificate 191956 · BBB rating A+ (not accredited) — Los Angeles profile · BBB rating A+ (not accredited) — Irvine profile
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- NOTEFMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority
Protect Your Move (registry data as of 09/25/2026): "TREK MOVERS (U.S. DOT# 3256910) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC1424894 Motor Carrier of Property (Except Household Goods) — Active; MC1424894 Motor Carrier of Household Goods — Active).
Check the dated FMCSA records before relying on this authority category.
Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 9, 2026
- NOTEA “call” button labelled (669) 323-5280 actually dials (800) 298-0044
6 phone numbers in use on the site: (408) 634-7868, (310) 878-1978, (800) 298-0044, (424) 414-0050, (669) 323-5280, (909) 575-8950.
Source: page · as of Oct 9, 2026
- ON RECORDUSDOT 3256910: 1 power unit, 1 driver reported
FMCSA records 1 power unit and 1 driver for USDOT 3256910 (TREK SOLUTIONS LLC), with 15,000 miles reported for 2025. These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.
Source: SAFER snapshot · as of Oct 9, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3256910 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-1424894)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026
- CHECKS OUTCalifornia Bureau of Household Goods and Services (BHGS): active certificate 191956
California Bureau of Household Goods and Services (BHGS) lists an active household-goods certificate (checked 09/03/2026).
Source: California Bureau of Household Goods and Services (BHGS) · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (not accredited) — Los Angeles profile
No BBB complaints in the last 3 years. Source observations: accreditation 2026-10-09T05:34:34.056Z; complaint count 2026-10-09T05:34:34.056Z; rating and review count 2026-10-09T05:34:34.056Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
- CHECKS OUTBBB rating A+ (not accredited) — Irvine profile
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 9, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 9, 2026MEDIUMNew operating authority on record: MC1424894 Motor Carrier of Property (Except Household Goods) — Active.
- Oct 9, 2026MEDIUMNew operating authority on record: MC1424894 Motor Carrier of Household Goods — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC1424894 Motor Carrier of Property (Except Household Goods) — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC1424894 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 9, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceCalifornia Bureau of Household Goods and Services (BHGS) lists an active certificate 191956 (checked Sep 3, 2026).
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and BBB has only 1 review and Trustpilot has only 1 review, too few to compare with BBB's 1; star ratings differ by 3.9 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
- Operates under a single brand nameWebsite markets the company under 3 different city-specific brand names (Saratoga Movers, Burbank Movers, Castro movers). This is sometimes a multi-brand SEO strategy.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 9, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 9, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 1
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 1185 CAMPBELL AVE UNIT H1, SAN JOSE, CA 95126
- Operating authority dockets
- ActiveMC1424894Motor Carrier of Property (Except Household Goods)ActiveMC1424894Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Oct 9, 2026
Not accreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Trek Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Trek Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State mover licence unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3256910 corroborated (displayed_dot_corroborated). | — | — |
| Company website | Checked — record read5 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Last checked more than 30 days agoFMCSA Licensing & Insurance filings: last read on 2026-08-11, more than 30 days ago; a fresh read is required before this lane counts as covered. | Aug 11, 2026 | View source |
| State business entity register | Not available when checkedSecretary of State entity record: the page answered without the record's contents (source limitation recorded). | Oct 9, 2026 | — |
| State mover licence | Last checked more than 30 days agoCalifornia Bureau of Household Goods and Services (BHGS): last checked on 2026-09-03, more than 30 days ago; a fresh check is required before this lane counts as covered. | Sep 3, 2026 | View source |
| Not available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its rating and review count. | Oct 9, 2026 | View source | |
| Yelp | Not available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Jul 29, 2026. This report pulls from 1352 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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