1 truck, 1 driver on the federal record
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM1 truck, 1 driver on the federal record
FMCSA: 1 power unit, 1 driver, 15,000 miles reported for 2025. The website advertises interstate / cross-country moves, “970 reviews”.
The operation on record is a one-truck business, whatever the marketing says.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- PROBLEMReview volume does not fit the operation on record
476 reviews across platforms (474 reviews on Yelp; 1 review on BBB; 1 review on Trustpilot); FMCSA record: 1 truck, 1 driver, 15,000 miles reported, registered 1.9 years; that is about 245 reviews per year registered
Source: SAFER snapshot · Google listing · Yelp listing · BBB listing · as of Sep 3, 2026
- NOTEMCS-150 says intrastate-only while it holds interstate authority
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “d across California, giving us the flexibility to relocate you anywhere in the state — or across the country — with the same reliable servic”. Operating authority on record: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods.
The registration form is out of date; the authority itself is active.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- NOTEFMCSA's mover registry snapshot says "NOT authorized" while the live registration shows active household-goods authority
Protect Your Move (registry data as of 07/31/2026): "TREK MOVERS (U.S. DOT# 3256910) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". SAFER/MOTUS today: household-goods authority active (MC1424894 Motor Carrier of Property (Except Household Goods) — Active; MC1424894 Motor Carrier of Household Goods — Active).
The live registration is the fresher source; the registry is a periodic snapshot.
Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Sep 3, 2026
- NOTEA “call” button labelled (669) 323-5280 actually dials (800) 298-0044
4 phone numbers in use on the site: (800) 298-0044, (310) 878-1978, (669) 323-5280, (909) 575-8950.
Source: page · as of Sep 3, 2026
- NOTESelf-declared: “#1”, “top-rated”, “award-winning”, “best movers”
“Movers Call Norcal Movers Visual Estimate Get a quote Move Calculator #1 in California — Forbes, Three Years Running 4,9”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3256910 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: SERGIU CRETU (MEMBER)
Company official(s) on the FMCSA registration for USDOT 3256910, TREK SOLUTIONS LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Irvine, CA and Los Angeles, CA: “Trek Solutions LLCTrek Movers Inc”
BBB: “Trek Movers” — BBB rating A+, not accredited, started 10/12/2015. BBB: “Trek Movers LLC” — BBB rating A+, not accredited, started 12/12/2017. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (800) 298-0044 on both records; BBB: website trekmovers.com on both records; BBB: lists trekmovers.com as its own page; BBB: phone (424) 414-0050 on both records; BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright Street, Los Angeles, CA, 90015; BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright Street, Los Angeles, CA 90015; BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright St, Los Angeles, CA 90015.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Trek Movers · BBB profile — Trek Movers LLC · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-1424894)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTCalifornia Bureau of Household Goods and Services (BHGS): active certificate 191956
California Bureau of Household Goods and Services (BHGS) lists an active household-goods certificate (checked 09/03/2026).
Source: California Bureau of Household Goods and Services (BHGS) · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (not accredited) — Irvine profile
BBB profile on file.
Source: BBB profile · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (not accredited) — Los Angeles profile
BBB profile on file.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Trek Movers / Trek Solutions LLCTrek Movers Inc / Trek Movers LLCIrvine, CA · Los Angeles, CAON RECORDlink strength: strong
- BBB — Trek Movers: BBB rating A+ · not accredited · started 10/12/2015
- BBB — Trek Movers LLC: BBB rating A+ · not accredited · started 12/12/2017
How we linked them: BBB: phone (800) 298-0044 on both records · BBB: website trekmovers.com on both records · BBB: lists trekmovers.com as its own page · BBB: phone (424) 414-0050 on both records · BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright Street, Los Angeles, CA, 90015 · BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright Street, Los Angeles, CA 90015 · BBB: address 1441 Wright St, Los Angeles, CA 90015-2842 matches 1441 Wright St, Los Angeles, CA 90015
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 3256910).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceCalifornia Bureau of Household Goods and Services (BHGS) lists an active certificate 191956 (checked Sep 3, 2026).
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings vary by 3.9 stars across Google, Yelp, BBB, Trustpilot. Read the actual reviews before deciding.
- Listed city matches federal recordsThis business advertises as based in Los Angeles, but federal and state regulatory records list its physical address in San Jose.
- Operates under a single brand nameWebsite markets the company under 3 different city-specific brand names (Saratoga Movers, Burbank Movers, Castro movers). This is sometimes a multi-brand SEO strategy.
- Claimed fleet size matches verified recordsWebsite says 15 TRUCKS but FMCSA SAFER (power units) shows 1 power unit (FMCSA), about 15× the verified value.
- Claimed employee count matches verified recordsWebsite says 50+ EMPLOYEES but FMCSA SAFER (drivers) shows 1 driver (FMCSA), about 50× the verified value.
Other concerns we want to surface
- •Low BBB customer review rating (1/5)
- •Address legitimacy check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 1
- Insurance status
- No data available
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 1185 CAMPBELL AVE UNIT H1, SAN JOSE, CA 95126
- Operating authority dockets
- ActiveMC1424894Motor Carrier of Property (Except Household Goods)ActiveMC1424894Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
2 reviews read across BBB, TrustpilotThe website says 970 reviews. We could read 476 (Yelp 474, BBB 1, Trustpilot 1); Google could not be counted, so this is not the company’s total.
- NOTABLE476 reviews across platforms (474 reviews on Yelp; 1 review on BBB; 1 review on Trustpilot); FMCSA record: 1 truck, 1 driver, 15,000 miles reported, registered 1.9 years; that is about 245 reviews per year registered (all platforms, n=476)
- WEAKThe website claims 970 reviews without naming a platform; we could read a review count on 3 of the four platforms we check — Yelp 474, BBB 1 and Trustpilot 1. Google’s listing was found but showed no review count, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=474)
- WEAKGoogle 4.9★ (review count not shown) vs BBB 1.0★ (1 review): a 3.9-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Trek Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Trek Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Jul 29, 2026. First published Jul 29, 2026. This report pulls from 1352 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?