Verified using official federal records
System Operational

Undergrads Moving

FMCSA registrant: UNDERGRADS LLC

USDOT 4390167 · FMCSA SAFER · observed

Clemson, SCUSDOT 4390167(864) 256-1166
NMB Verification
Problems found

Says “licensed and insured” — prints no licence number

1 problem · 1 concern to verify · report assembled Oct 9, 2026

What we found

Report assembled Oct 9, 2026 · Source observations are dated below
  1. PROBLEM
    Says “licensed and insured” — prints no licence number

    “price Flat, locked upfront Estimate, often billed higher Low cash, high stress Insurance Licensed & insured Usually yes Your stuff, your ris”. No USDOT, MC or state licence number appears anywhere in the site text we read.

    A licence claim with no number is unverifiable.

    Source: company website · as of Sep 3, 2026

  2. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 4390167.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  3. NOTE
    Yelp: 2.1★ from only 8 reviews

    Yelp rating 2.1/5. 8 reviews are too few to judge on their own; read them.

    Source: Yelp listing · as of Sep 3, 2026

  4. ON RECORD
    USDOT 4390167: no federal operating authority recorded

    SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.

    For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026

  5. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 4390167 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 9, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

24+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

1 truck on file

Fleet size reported in federal filings.

What we checked

1 caution
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 9, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • State household-goods licence
    We searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    Google has an unknown number of reviews and Yelp has only 8 reviews, too few to compare with Yelp's 8; star ratings differ by 2.8 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 9, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 9, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
3
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
520 ELLIOT ST STE 200, CHARLOTTE, NC 28202-1363

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.

We searched State household-goods mover registry on Sep 2, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.9/5
★★★★★
review count not shown when checked

Listing matched to this business.

View on Googlematched by phone + website

Source checked Sep 3, 2026

Yelp
2.1/5
★★★★★
8 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBB
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Undergrads Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Undergrads Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Archived "About" page (Wayback Machine), Press / news coverage)
Every review profile we found
2 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
22 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 624 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State business entity register, State mover licence unresolved.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 4390167 corroborated (known_dot_corroborated).——
Company websiteChecked — record read6 page(s) of the company website read.Sep 3, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 9, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 9, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 9, 2026View source
FMCSA insurance filingsLast checked more than 30 days agoFMCSA Licensing & Insurance filings: last read on 2026-09-02, more than 30 days ago; a fresh read is required before this lane counts as covered.Sep 2, 2026View source
State business entity registerLast checked more than 30 days agoSecretary of State entity record: last read on 2026-09-02, more than 30 days ago; a fresh read is required before this lane counts as covered.Sep 2, 2026—
State mover licenceLast checked more than 30 days agoState household-goods mover registry: last checked on 2026-09-02, more than 30 days ago; a fresh check is required before this lane counts as covered.Sep 2, 2026—
GoogleNot available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its rating and review count.Sep 3, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Sep 3, 2026View source
BBBChecked — no match in the recorded scopebbb: bounded search found no matching listing; this is not proof none exists.Sep 3, 2026—
BBB complaints and reviews in fullNot applicableNo confirmed BBB listing to read a corpus from.——
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Sep 3, 2026—
Phone, address and identifier searchNot yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name.——
Related entitiesChecked — record readLinkage computed over the acquired listings.——
Follow-up on unresolved leadsNot yet checkedUnresolved leads were not followed up.——

Ledger evaluated Oct 9, 2026.

How current is this report?

Report assembled Oct 9, 2026. First published Sep 3, 2026. This report pulls from 624 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?