Verified using official federal records
System Operational

Wheaton World Wide Moving

FMCSA registrant: WHEATON VAN LINES INC

USDOT 70719 · FMCSA SAFER · observed

Indianapolis, INUSDOT 70719MC 87113(800) 248-7962
NMB Verification
Serious problems on the record

12 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage

4 problems · 1 concern to verify · report assembled Oct 19, 2026

What we found

Report assembled Oct 19, 2026 · Source observations are dated below
  1. SERIOUS
    12 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 4 · 2024: 2 · 2025: 3 · 2026: 3 (registry data as of 09/25/2026). Categories: Loss and Damage 9, Estimates/Final Charges 6, Pickup and Delivery 6, Shipment Documents 5, Claim Settlement 4. Separately, the registry reports a fleet snapshot of 116 trucks, 651 tractors, 725 trailers; this does not measure moves completed during the complaint period.

    Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 19, 2026

  2. SERIOUS
    1 closed FMCSA enforcement case against this carrier in the last six years

    case IN-2022-0100-US1790, closed 08/22/2022. FMCSA enforcement record, six years as of 10/18/2026. The public record publishes the case number and closing date only — not the violation or the penalty.

    FMCSA brought a formal enforcement action against this carrier and closed it. Ask the company what the case was for before you book.

    Source: FMCSA SMS — enforcement cases · FMCSA enforcement report · as of Oct 19, 2026

  3. PROBLEM
    Yelp: 1.9★ from 219 reviews

    Yelp rating 1.9/5.

    Source: Yelp listing · as of Oct 14, 2026

  4. PROBLEM
    Trustpilot: 2★ from 11 reviews

    Trustpilot rating 2/5.

    Source: Trustpilot listing · as of Oct 14, 2026

  5. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 70719.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  6. NOTE
    Self-declared: “best movers”

    “Best Movers”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.

    Source: company website · as of Oct 14, 2026

  7. ON RECORD
    The five most recent FMCSA investigations on record — most recent 08/07/2024 (Non-Ratable Review)

    08/07/2024 Non-Ratable Review; 06/29/2022 Non-Ratable Review; 06/13/2019 Non-Ratable Review; 05/04/2017 Non-Ratable Review; 04/27/2016 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more.

    Source: FMCSA SMS overview · as of Oct 19, 2026

  8. ON RECORD
    Indiana Secretary of State INBiz Business Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. The official register's search could not be completed because reCAPTCHA verification blocked submission. No official record page, entity number, status, entity type, formation date, registered agent, officers, address, or record as-of date could be confirmed. Because the search was blocked before results were returned, the other requested names ("WHEATON VAN LINES INC", "WHEATON WORLD WIDE MOVING", and suffix-free variants) could not be searched separately. The register search was blocked: The official Indiana INBiz Business Search required successful reCAPTCHA verification before submitting the business-name search. The search was attempted for "Wheaton World Wide Moving", but the site displayed: "You must successfully complete the Captcha"; no results could be read.

  9. ON RECORD
    1 other business listed at this street address

    “Bekins Van Lines Information” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

    A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

    Source: Bekins Van Lines Information · as of Oct 9, 2026

  10. ON RECORD
    Follow-up: a page first read as another business lists this company itself

    The cited sponsors page lists The Wheaton Group at 8010 Castleton Road, Indianapolis, with phone 800-248-7962, identifies Kregg Boreani as Director of Agency Recruiting, and links wheatonworldwide.com and bekins.com, but it does not establish the legal or ownership relationship to Wheaton World Wide Moving.

    No state-register, FMCSA, court, or other government filing was available under the mandatory source restriction; the page provides no printed date, consumer statement, succession or rebranding statement, legal-entity identification, ownership record, or second independently verified business record. It also does not identify a person shared with a separately verified Wheaton World Wide Moving entity.

    Source: Sponsors · as of Oct 10, 2026

  11. ON RECORD
    Every exposed BBB review and complaint record was read: 3 reviews, 16 public complaints

    Reviews 2024-01-28 to 2026-01-28. Public complaints 2023-10-25 to 2026-09-16 (BBB status counts: 15 answered, 1 resolved; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  12. CHECKS OUT
    Active federal household-goods authority (MC-87113)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026

  13. CHECKS OUT
    BBB rating A+ (accredited) — Indianapolis profile

    BBB complaints: 16 complaints in the last 3 years; types: Delivery Issues 5, Service or Repair Issues 5, Product Issues 3, Sales and Advertising Issues 2, Order Issues 1; status: 15 answered, 1 resolved.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 14, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

28+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

767 trucks on file

Fleet size reported in federal filings.

What we checked

4 passed1 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 19, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($1,000,000). Cargo coverage is a separate question. As observed Oct 19, 2026; confirm current coverage before booking.
  • No cancelled insurance filings found in reviewed records
    No cancelled or revoked filings were identified in the records reviewed. This is not a guarantee of a complete insurance history. FMCSA’s files hold 10 filing records for these 7 filings; 3 later records on filings that had already ended are listed but not counted.
  • Review ratings compared across sources
    BBB has only 3 reviews, too few to compare with Google's 1064; star ratings differ by 3.6 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Related-entity links check

Review the evidence

serious concern

Full source note: Related-entity links check

Related-entity links check: serious concern

Company connections

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “Moving Company Sponsors”, which shares its phone number its website dials (800) 248-7962?Partially resolved

    Prompted by: https://www.ncmovers.org/about-us/sponsors/ · checked Oct 10, 2026

    The cited sponsors page lists The Wheaton Group at 8010 Castleton Road, Indianapolis, with phone 800-248-7962, identifies Kregg Boreani as Director of Agency Recruiting, and links wheatonworldwide.com and bekins.com, but it does not establish the legal or ownership relationship to Wheaton World Wide Moving.

    No state-register, FMCSA, court, or other government filing was available under the mandatory source restriction; the page provides no printed date, consumer statement, succession or rebranding statement, legal-entity identification, ownership record, or second independently verified business record. It also does not identify a person shared with a separately verified Wheaton World Wide Moving entity.

    • Observed fact: Sponsors · retrieved Oct 10, 2026“The Wheaton Group 8010 Castleton Road Indianapolis, IN 46250 Ph: (317) 558-0771 Ph: (800) 248-7962 ... Director of Agency Recruiting: Kregg Boreani ... Web Page: www.wheatonworldwide.com/ Web Page: www.bekins.com/”

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 19, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 19, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
767
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
937
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
12 consumer complaints on fileBy year: 2023: 4 · 2024: 2 · 2025: 3 · 2026: 3 · registry data as of Sep 25, 2026 · FMCSA complaint historyLoss and Damage (9)Estimates/Final Charges (6)Pickup and Delivery (6)Shipment Documents (5)Claim Settlement (4)Insurance (1)Weighing (1)Hostage Goods (1)Deceptive Business Practices (1)Whistleblower Complaint (1)
FMCSA enforcement & investigations
1 closed enforcement case(s) (six years): IN-2022-0100-US1790 2022-08-22 · SMS recordInvestigations: 2024-08-07 Non-Ratable Review; 2022-06-29 Non-Ratable Review; 2019-06-13 Non-Ratable Review; 2017-05-04 Non-Ratable Review; 2016-04-27 Non-Ratable Review
Physical address
8010 CASTLETON ROAD, INDIANAPOLIS, IN 46250-0800
Operating authority dockets
ActiveMC87113Motor Carrier of Property (Except Household Goods)
ActiveMC87113Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.

We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Indiana Secretary of State INBiz Business Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Indiana Secretary of State INBiz Business Search was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The official register's search could not be completed because reCAPTCHA verification blocked submission.
  • Limitation: No official record page, entity number, status, entity type, formation date, registered agent, officers, address, or record as-of date could be confirmed.
  • Limitation: Because the search was blocked before results were returned, the other requested names ("WHEATON VAN LINES INC", "WHEATON WORLD WIDE MOVING", and suffix-free variants) could not be searched separately.
  • Limitation: The register search was blocked: The official Indiana INBiz Business Search required successful reCAPTCHA verification before submitting the business-name search. The search was attempted for "Wheaton World Wide Moving", but the site displayed: "You must successfully complete the Captcha"; no results could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.6/5
★★★★★
1,064 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 14, 2026

Yelp
1.9/5
★★★★★
219 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 14, 2026

BBBAccredited
A+ BBB grade · 1/5
★★★★★
3 platform-reported reviews · 16 complaints (3 yrs)
Complaints: Delivery Issues 5, Service or Repair Issues 5, Product Issues 3, Sales and Advertising Issues 2, Order Issues 1 · 15 answered, 1 resolved

Listing matched to this business.

View on BBBmatched by website

Source checked Oct 14, 2026

Trustpilot
2/5
★★★★★
11 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Wheaton World Wide Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Wheaton World Wide Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
14 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage, Trustpilot review responses)
Every review profile we found
4 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
10 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 662 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 15 of 16 applicable sources. Not available when checked: State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 70719 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 19, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 19, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 19, 2026View source
FMCSA insurance filingsChecked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 70719 (MC87113); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18: 7 insurance filings from 10 filing records (7 replaced); 3 later termination records on filings that had already ended, not counted again; 2 filings listed as active or pending in the MOTUS insurance file; 37 authority actions; 0 revocation or suspension orders.Oct 19, 2026View source
State business entity registerNot available when checkedIndiana Secretary of State INBiz Business Search: not available when checked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 14, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 14, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Oct 14, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 3/3 reviews, 16/16 public complaints.Oct 9, 2026View source
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 56 lead(s), 7 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read4 follow-up question(s) researched; 3 concerned a page that is not a separate business; 1 remains unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 19, 2026.

How current is this report?

Report assembled Oct 19, 2026. First published Oct 12, 2026. This report pulls from 662 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?