Report assembled Oct 9, 2026 · Source observations are dated below
SERIOUS
BBB rating D- — not accredited
Failure to respond to 2 complaint(s) filed against business. BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 2; status: 2 unanswered. Source observations: accreditation 2026-10-09T06:10:47.975Z; complaint count 2026-10-09T06:10:47.975Z; rating and review count 2026-10-09T06:10:47.975Z.
Another business, “Whitestar Movers Inc. Details”, shares the phone number this company’s website actually dials, (586) 977-0400 (also printed on its site)
A web page for “Whitestar Movers Inc. Details” shows the phone number this company’s website actually dials, (586) 977-0400 (also printed on its site). Excerpt: “+1 586-977-0400. Additional Phone Numbers Expand +. Phone numbers associated with the organization. +1 586-977-0400. Website: whitestarmovers.com. Email ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Whitestar Movers Inc. Details” and make sure the name on your contract is the company you expect.
Website and federal records list different addresses
Website (observed 2026-10-09T06:10:18.041Z): 35956 Mound Road Sterling, Heights, MI 48310. FMCSA physical address (observed 2026-10-09T06:10:18.082Z): 36715 METRO CT, STERLING HEIGHTS, MI 48312. FMCSA mailing address: 35956 MOUND ROAD, STERLING HEIGHTS, MI 48310.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Another business, “Moving Company/Home Staging”, shares this company’s website domain whitestarmovers.com
A web page for “Moving Company/Home Staging” shows this company’s website domain whitestarmovers.com. Excerpt: “chelsea@whitestarmovers.com · https://whitestarmovers.com/. Shelby. Evolve Organizing Solutions · Moving Company/Home ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The shared contact identifier is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Moving Company/Home Staging” and make sure the name on your contract is the company you expect.
Follow-up on a related business: partly established
The cited GovTribe page identifies Whitestar Movers Inc. as a Sterling Heights, Michigan corporate entity with a SAM.gov registration, a Mound Road physical address, and the website whitestarmovers.com, but it does not establish a relationship to a separate White Star Movers business.
The permitted source does not verify a state-register filing, FMCSA record, shared people, phone number, succession, rebranding, or common ownership; it also does not provide a separately identified White Star Movers record against which to compare these details.
Ask the company what its relationship is to the other business before you book.
Follow-up on a related business: partly established
The permitted WMLAR page verifies that White Star Movers is listed in its Moving Company/Home Staging directory with Chelsea Khabbaz, Shelby, and whitestarmovers.com, but it does not establish any ownership or succession relationship beyond that directory listing.
No state-register filing, FMCSA record, separate official filing, street address, shared-person evidence, or consumer statement about succession or rebranding appears on the permitted page, so those points remain unverified; the page also does not identify a second business using the same domain.
Ask the company what its relationship is to the other business before you book.
Michigan LARA Corporations Online Filing System could not be checked in this report
The register could not be read. Business registration is not a mover licence. No search was actually submitted for WHITE STAR MOVERS INC or White Star Movers, including suffix-stripped variants. No official register result list or record pages could be read; therefore entity identity, status, ID, type, dates, agent, officers, address, source URL, and source date could not be confirmed. The current portal's security check prevented interactive access, and the legacy specified URL had an SSL/TLS connection failure. The register search was blocked: The specified Michigan LARA Corporations Online Filing System URL (https://cofs.lara.state.mi.us/SearchApi/Search/Search) could not be reached because the site returned an SSL/TLS version or cipher mismatch. Michigan LARA's current official replacement, MiBusiness Registry Portal (https://mibusinessregistry.lara.state.mi.us/search/business), was reachable only to a Cloudflare 'Verifying you are a
ON RECORD
Every exposed BBB review and complaint record was read: 0 reviews, 1 public complaints
BBB exposes no reviews. Public complaints 2024-04-01 to 2024-04-01 (BBB status counts: 2 unanswered; “answered” is not “resolved”). BBB counts 1 further complaint it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
Interstate HHG carrier authority
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
32 trucks on file
Fleet size reported in federal filings.
What we checked
4 passed2 caution
Federal operating authority (FMCSA)
Active federal authority: carrier and freight forwarder. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 9, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
State household-goods licence
Michigan Public Service Commission lists an active certificate 24415 (checked Oct 9, 2026).
Federal BIPD insurance filing (dated record)
On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 9, 2026; confirm current coverage before booking.
Review ratings compared across sources
Star ratings differ by 1.2 stars across Google, Yelp. Read reviews on each platform before relying on any single rating.
Address and operating-location evidence
Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Concern — verify before booking
Another business, “Whitestar Movers Inc. Details”, shares the phone number this company’s website actually dials, (586) 977-0400 (also printed on its site)
Lead — identity not established
A web page for “Whitestar Movers Inc. Details” shows the phone number this company’s website actually dials, (586) 977-0400 (also printed on its site). Excerpt: “+1 586-977-0400. Additional Phone Numbers Expand +. Phone numbers associated with the organization. +1 586-977-0400. Website: whitestarmovers.com. Email ...”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “Whitestar Movers Inc. Details” and make sure the name on your contract is the company you expect.
Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
Whitestar Movers Inc. Details
Listed on another site · observed Oct 9, 2026
Whitestar Movers Inc. Details shares phone (586) 977-0400 with this company’s website call button.
Shared identifier confirmed; corporate relationship not verified.
Each question below was checked against further sources on Oct 9, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
What is the relationship between this company and “Whitestar Movers Inc. Details”, which shares its phone number its website dials (586) 977-0400?Partially resolved
Prompted by: https://govtribe.com/vendors/whitestar-movers-inc-dot-8mdf1 · checked Oct 9, 2026
The cited GovTribe page identifies Whitestar Movers Inc. as a Sterling Heights, Michigan corporate entity with a SAM.gov registration, a Mound Road physical address, and the website whitestarmovers.com, but it does not establish a relationship to a separate White Star Movers business.
The permitted source does not verify a state-register filing, FMCSA record, shared people, phone number, succession, rebranding, or common ownership; it also does not provide a separately identified White Star Movers record against which to compare these details.
Observed fact: Whitestar Movers Inc. Details · dated Jul 2, 2026 · retrieved Oct 9, 2026“Physical address35956 Mound Rd, Sterling Heights, MI 48310, USA Website[whitestarmovers.com](https://whitestarmovers.com/) Founded1988”
What is the relationship between this company and “Moving Company/Home Staging”, which shares its website domain whitestarmovers.com?Partially resolved
Prompted by: https://wmlar.com/listing-category/moving-company/ · checked Oct 9, 2026
The permitted WMLAR page verifies that White Star Movers is listed in its Moving Company/Home Staging directory with Chelsea Khabbaz, Shelby, and whitestarmovers.com, but it does not establish any ownership or succession relationship beyond that directory listing.
No state-register filing, FMCSA record, separate official filing, street address, shared-person evidence, or consumer statement about succession or rebranding appears on the permitted page, so those points remain unverified; the page also does not identify a second business using the same domain.
Observed fact: Moving Company/Home Staging · dated Jul 24, 2026 · retrieved Oct 9, 2026“Showing 1-2 of 2 results White Star Movers Moving Company/Home Staging Added on July 24, 2026 Chelsea Khabbaz +1 586-977-0400 chelsea@whitestarmovers.com https://whitestarmovers.com/ Shelby”
FMCSA regulatory snapshot
Authority statusWhat does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Interstate HHG carrier authorityWhat does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
TrucksWhat does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
32
DriversWhat does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
30
Insurance status
—
Safety ratingWhat does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Michigan Public Service Commission shows as of Oct 9, 2026.
Michigan LARA Corporations Online Filing System · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Michigan LARA Corporations Online Filing System was not available when checked on Oct 9, 2026. Registration status is unverified.
Limitation: Business registration is not a mover licence.
Limitation: No search was actually submitted for WHITE STAR MOVERS INC or White Star Movers, including suffix-stripped variants.
Limitation: No official register result list or record pages could be read; therefore entity identity, status, ID, type, dates, agent, officers, address, source URL, and source date could not be confirmed.
Limitation: The current portal's security check prevented interactive access, and the legacy specified URL had an SSL/TLS connection failure.
Limitation: The register search was blocked: The specified Michigan LARA Corporations Online Filing System URL (https://cofs.lara.state.mi.us/SearchApi/Search/Search) could not be reached because the site returned an SSL/TLS version or cipher mismatch. Michigan LARA's current official replacement, MiBusiness Registry Portal (https://mibusinessregistry.lara.state.mi.us/search/business), was reachable only to a Cloudflare 'Verifying you are a
Reviews and complaints — every platform we check
Review report assembled Oct 9, 2026
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
No matching listing verified in the sources checked.
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with White Star Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at White Star Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile)
Every review profile we found
3 review profiles
Every contact channel on file
14 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 275 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: FMCSA insurance filings unresolved.
Source
Status
Date
Link
Company identity
Checked — record readFederal registration USDOT 624288 corroborated (displayed_dot_corroborated).
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Company website
Checked — record read4 page(s) of the company website read.
Last checked more than 30 days agoFMCSA Licensing & Insurance filings: last read on 2026-09-03, more than 30 days ago; a fresh read is required before this lane counts as covered.
Checked — record read5 identifier search(es) without the company name; 37 lead(s), 2 under another name.
Oct 9, 2026
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Related entities
Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.
Oct 9, 2026
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Follow-up on unresolved leads
Checked — record read3 follow-up question(s) researched; 3 remain unresolved or only partly resolved.
Oct 9, 2026
—
Ledger evaluated Oct 9, 2026.
How current is this report?
Report assembled Oct 9, 2026. First published Oct 12, 2026. This report pulls from 275 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
