Carrier vs broker disclosure check
Review the evidence
serious concern
Full source note: Carrier vs broker disclosure check
Carrier vs broker disclosure check: serious concern
NO ACTIVE FEDERAL AUTHORITY
The captured FMCSA record reports no active federal authority and declares interstate operation. Verify the operating carrier and authority category for the planned move.
It cannot legally perform interstate household moves under federal rules.
Source: FMCSA · Captured federal record · observed Oct 1, 2026, 6:29 AM ·
Your Moving Butlers
FMCSA registrant: HINOJOZA CONCEPTS LLC
USDOT 4440183 · FMCSA SAFER · observed
Hurst, TXUSDOT 4440183MC 1748290(469) 215-5883
NMB Verification
Not authorized
It cannot legally perform interstate household moves under federal rules.
3 problems · 1 address caution · report assembled Oct 1, 2026
What we found
Report assembled Oct 1, 2026 · Source observations are dated below- SERIOUSNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA.
It cannot legally perform interstate for-hire household moves.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 1, 2026
- SERIOUSBBB rating F — not accredited
Failure to have a required competency license.
Source: BBB profile · as of Sep 3, 2026
- SERIOUSBBB rating D+ — not accredited
BBB grades this business D+. BBB complaints: types: Service or Repair Issues 1; status: 1 unanswered.
A D or F from BBB means unanswered complaints, government action or a licensing failure on file — read the profile before you book.
Source: BBB profile · as of Sep 3, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-09-03T19:14:46.130Z): 1244 Karla Dr Suite 102, Hurst, TX 76053. FMCSA physical address (observed 2026-10-01T06:29:56.233Z): 5251 MILLER AVE, DALLAS, TX 75206. FMCSA mailing address: 5251 MILLER AVE, DALLAS, TX 75206.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 1, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 4440183 in the last four years (registry data as of 08/28/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 1, 2026
- CHECKS OUTTxDMV: active certificate 010331025
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
What kind of company is this?
Broker + Carrier
The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.
4+ years online
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
What we checked
1 passed1 caution2 failed
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 1, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 010331025, valid through Apr 30, 2028 (checked Aug 18, 2026).
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 1, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 1, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 0
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Aug 28, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 5251 MILLER AVE, DALLAS, TX 75206
- Operating authority dockets
- PendingMC1748290Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
HINOJOZA CONCEPTS LLC — certificate 010331025 · active · household goods
motor carrier certificate · valid through Apr 30, 2028 · view registry record
Enforcement history: No TxDMV enforcement cases on file
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
5/5
★★★★★
review count not shown when checked
Listing matched to this business.
View on Googlematched by website
Source checked Sep 3, 2026
Could not read
The source was not available at the recorded check time.
Source checked Sep 3, 2026
Not accreditedD+ BBB grade
review count not shown when checked
Complaints: Service or Repair Issues 1 · 1 unanswered
Listing matched to this business.
View on BBBmatched by website
Source checked Sep 3, 2026
No verified matching listing
No matching listing verified in the sources checked.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Your Moving Butlers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Your Moving Butlers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)
Every review profile we found
2 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
10 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 542 evidence records
Information NMB could not verify
- • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?
Report assembled Oct 1, 2026. First published Aug 29, 2026. This report pulls from 542 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?